This is so sad...

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Comments

  • Solat13
    Solat13 Posts: 6,996
    sgossard3 wrote:
    i dont think the problem was people clicking submit more than once... 10C does have that warning... the thing i think was that people would click submit and then instead of getting to the confirmation page they would get an error and then assume the payment didnt go through at all so they then went through the whole process again and repeated... and this became an even larger problem when you consider that 10C left the buy links up long after they were sold out as if encouraging people to add charges to their cards for nothing

    Yep, you got a server error, please retry message. And the tickets that you thought you bought were still in your cart. And the site returned you back to step 1 shipping address. So it was very easy to make multiple attempts to purchase them. I made three attempts in five minutes because of this problem.
    - Busted down the pretext
    - 8/28/98
    - 9/2/00
    - 4/28/03, 5/3/03, 7/3/03, 7/5/03, 7/6/03, 7/9/03, 7/11/03, 7/12/03, 7/14/03
    - 9/28/04, 9/29/04, 10/1/04, 10/2/04
    - 9/11/05, 9/12/05, 9/13/05, 9/30/05, 10/1/05, 10/3/05
    - 5/12/06, 5/13/06, 5/27/06, 5/28/06, 5/30/06, 6/1/06, 6/3/06, 6/23/06, 7/22/06, 7/23/06, 12/2/06, 12/9/06
    - 8/2/07, 8/5/07
    - 6/19/08, 6/20/08, 6/22/08, 6/24/08, 6/25/08, 6/27/08, 6/28/08, 6/30/08, 7/1/08
    - 8/23/09, 8/24/09, 9/21/09, 9/22/09, 10/27/09, 10/28/09, 10/30/09, 10/31/09
    - 5/15/10, 5/17/10, 5/18/10, 5/20/10, 5/21/10, 10/23/10, 10/24/10
    - 9/11/11, 9/12/11
    - 10/18/13, 10/21/13, 10/22/13, 11/30/13, 12/4/13
  • Kilgore_Trout
    Kilgore_Trout Posts: 7,334
    Solat13 wrote:
    Yep, you got a server error, please retry message. And the tickets that you thought you bought were still in your cart. So it was very easy to make multiple attempts to purchase them. I made three attempts in five minutes because of this problem.
    well im sorry that happened to you and so many others and allow me to apologize on behalf of 10C since they probably never will ;):p
    "Senza speme vivemo in disio"

    http://seanbriceart.com/
  • Solat13
    Solat13 Posts: 6,996
    sgossard3 wrote:
    well im sorry that happened to you and so many others and allow me to apologize on behalf of 10C since they probably never will ;):p

    Thanks. I'm not so much worried for myself because I used a credit card and the charges will drop in a few days, but more so for people who used a debit card. It takes up to two weeks to get that money back and the worst part is its their money and not a credit card's money.
    - Busted down the pretext
    - 8/28/98
    - 9/2/00
    - 4/28/03, 5/3/03, 7/3/03, 7/5/03, 7/6/03, 7/9/03, 7/11/03, 7/12/03, 7/14/03
    - 9/28/04, 9/29/04, 10/1/04, 10/2/04
    - 9/11/05, 9/12/05, 9/13/05, 9/30/05, 10/1/05, 10/3/05
    - 5/12/06, 5/13/06, 5/27/06, 5/28/06, 5/30/06, 6/1/06, 6/3/06, 6/23/06, 7/22/06, 7/23/06, 12/2/06, 12/9/06
    - 8/2/07, 8/5/07
    - 6/19/08, 6/20/08, 6/22/08, 6/24/08, 6/25/08, 6/27/08, 6/28/08, 6/30/08, 7/1/08
    - 8/23/09, 8/24/09, 9/21/09, 9/22/09, 10/27/09, 10/28/09, 10/30/09, 10/31/09
    - 5/15/10, 5/17/10, 5/18/10, 5/20/10, 5/21/10, 10/23/10, 10/24/10
    - 9/11/11, 9/12/11
    - 10/18/13, 10/21/13, 10/22/13, 11/30/13, 12/4/13
  • homeratbat
    homeratbat Posts: 219
    but dont some people get that some people dont have credit cards and use the debt card as a credit card...you might call it foolish but maybe they dont trust themselves with a credit card and use the debit to know exactly what they can and can not afford! if that happened then these people are screwed...and finally mistakes happen of course but when they do they need to fixed ASAP...in the end its your $$ and no one should mess with it!
  • Kilgore_Trout
    Kilgore_Trout Posts: 7,334
    homeratbat wrote:
    but dont some people get that some people dont have credit cards and use the debt card as a credit card...you might call it foolish but maybe they dont trust themselves with a credit card and use the debit to know exactly what they can and can not afford! if that happened then these people are screwed...and finally mistakes happen of course but when they do they need to fixed ASAP...in the end its your $$ and no one should mess with it!
    thats exactly why i dont have a CC so i totally sympathize with those people
    "Senza speme vivemo in disio"

    http://seanbriceart.com/

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