Problems to renew my membership

ChloeDancerChloeDancer Posts: 58
edited June 2009 in Technical Stuff and Help
Hi,

My membership number expires in June 04, so I was trying to renew it yesterday, but I had a little problem...When I´m inserting my credit card number, I have to insert also that three security numbers after the whole number, but when I do that, it doesn´t appear any *** symbols, it just appears the real numbers....it doesn´t appear also any kind of security certificate on the operation...I remember the last time I did my membership renew last year, I had no problems with security issues on the website...Everything went well, with these *** symbols on my last 3 numbers of credit card and it was showing the security lock on the process...I am a little bit afraid to complete the transaction because of these things...Maybe the website is with some problem on that?
Note that I already checked out about my Internet Options on control panel, about cookies, etc...and everything is ok.
I hope I can have an answer really soon, before the date expire so I can renew my membership with no problems, because I don´t want to lose my number...
Waiting for an answer soon,

Thanks
Post edited by Unknown User on

Comments

  • Jokertt14Jokertt14 Posts: 2,566
    Email the fan club and find out whats up !..................Woot
  • DE62524DE62524 Posts: 1
    dont worry about losing your number if your late with payment.you can renew anytime.it happened to me.youll keep your same number
  • normnorm Posts: 31,146
    the goods section is encrypted...your information goes over a secure servers


    DE62524 wrote:
    dont worry about losing your number if your late with payment.you can renew anytime.it happened to me.youll keep your same number


    you have a 90 grace period if you don't renew on or before your expiration date
  • Brisk.Brisk. Posts: 11,561
    I don't understand why people post here when they have problems. Pearl Jam hire people who's job it is to sort it out and they have a number and a email..
  • i am a new member, have had a man in ten club for years, but wanna do this on my own .i need to learn how to post my own topic cuz i NEED to try to find 2 tix to both united center shows in august(23 &24) i've followed them around for years but didn't know they were touring up here, i was gonna go to miami, anyways , can i get some friends to help me? my email is <!-- e --><a href="mailto:stefaniestrowenjans@yahoo.com">stefaniestrowenjans@yahoo.com</a><!-- e -->. pleaseeeeeeeeeeeeeeeee!!!!!!!!!!!!!!!!!!!!! i can't miss this tour, ya never know when the last one is gonna be!!!!!!!!!!!!!!!!!!!
    thanks to all, lots a love, stef(rottenwieler)
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