To Those Who Aren't Receiving 10C E-mails...

Sharon_Hearts_PJSharon_Hearts_PJ Bristol, PA Posts: 1,383
edited April 2009 in The Porch
Based on the feedback I'm reading, it seems quite a few people haven't received the most recent e-mail from the 10c. While it's entirely possible that they're experiencing some weirdness on their end of things with all of the recent changes, I just thought I'd put this info out there as a PSA, to help those of you who typically do receive the e-mails and recently stopped, or who used to, but haven't in a long while.

I wrote to 10c last year because I stopped getting e-mails from them pretty abruptly. Once we verified that I had the correct e-mail address listed, they suggested I check my Spam Filter settings. Now, this doesn't mean just checking your Junk mail folder. Within free, web-based e-mail, there are specific settings that you can adjust to allow or block very specific domains from sending you mail. In my case, through Yahoo, I never told them to block 10c e-mails. They just took it upon themselves to do it for me! So nice of Yahoo, no? ;)

This is what to do to make sure you don't have the 10c e-mails being filtered out.

In Yahoo:
>Options (top right of the page when using the "New" Mail setup)
>Mail Options
>Spam
>Go through the list you see VERY thoroughly to make sure that no form of Pearl Jam mail is on there. Look for things like "donotreply@", "info@", and "pearljam@", etc. It may be a very long list for some of you, but be patient. If you find one, simply highlight and click "remove."
>Click on "Save Changes"


In Hotmail:
>Options (top right)
>More Options
>Safe and blocked senders
>Blocked senders
>Same deal as with Yahoo. Thoroughly check this list to make sure there's nothing at all PJ-related, and if there is, remove it from the list.
>In Hotmail, you can also go into Safe Senders and ADD 10c addresses to make double sure you'll get them. Some to add would be: <!-- e --><a href="mailto:donotreply@lists.pearljam.com">donotreply@lists.pearljam.com</a><!-- e -->, <!-- e --><a href="mailto:donotreply@tenclub.net">donotreply@tenclub.net</a><!-- e -->, etc.


I hope this is helpful to at least some of you.
And if anyone else can offer the same steps using other e-mail servers (i.e., gmail, msn, etc.) feel free to post. I will update this as necessary.
*Rock and/or Roll!*
Post edited by Unknown User on
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Comments

  • the thing is when i checked my e-mail when i heard news of a new news letter, and i've always known to check the spam mail, but it wasn't there either. oh well
  • Sharon_Hearts_PJSharon_Hearts_PJ Bristol, PA Posts: 1,383
    the thing is when i checked my e-mail when i heard news of a new news letter, and i've always known to check the spam mail, but it wasn't there either. oh well
    This is the point of my entire post/thread. It wouldn't get sent to your spam folder. It wouldn't get sent anywhere, if your filters are set to BLOCK it. It would just get bounced back to the 10c.
    Checking your spam folder is not always enough, which is why I spelled out exactly what you need to do to make sure 10c emails aren't be blocked.
    *Rock and/or Roll!*
  • Mrs.Vedder78Mrs.Vedder78 Posts: 4,585
    the thing is when i checked my e-mail when i heard news of a new news letter, and i've always known to check the spam mail, but it wasn't there either. oh well
    This is the point of my entire post/thread. It wouldn't get sent to your spam folder. It wouldn't get sent anywhere, if your filters are set to BLOCK it. It would just get bounced back to the 10c.
    Checking your spam folder is not always enough, which is why I spelled out exactly what you need to do to make sure 10c emails aren't be blocked.

    Thanks for posting the info. I'm sure it'll help someone that's not getting it because of those reasons.

    In my case it's on their end not mine, the addresses are and have always been on the safe sender, save mailing lists and address book. I suspect things got out of order with the merge and I'm sure they'll realize that something didn't work right with that email last night.
    "Without the album covers, where do you clean your pot?" - EV
  • 3legged dog3legged dog Posts: 896
    I have yahoo account and did everything you mentioned in the thread. I did not get a 10c message and my settings are set to keep spam in a folder for a month.
    In my lifetime, I have conquered the Multiverse by force of trUth.
  • Sharon_Hearts_PJSharon_Hearts_PJ Bristol, PA Posts: 1,383
    I have yahoo account and did everything you mentioned in the thread. I did not get a 10c message and my settings are set to keep spam in a folder for a month.
    Just so you know, if you went in and changed anything after they sent it, you still won't get the email unless they resend it.

    And like I mentioned previously, it does seem likely that this time around it is a problem on the 10c end.
    But as long as everyone has their settings here on the website to get the emails, and you've made sure your email server is all set up right, then don't worry about it for now. The news is obviously easily obtained, and I'm sure everything will be sorted out by the time real news starts being circulated.
    *Rock and/or Roll!*
  • demetriosdemetrios Posts: 93,808
    i've gotten each & every one since i've signed up via the interweb. know there are still upgrading, so it's cool. i bought a few shirts yesterday & the order confirmation emails came in asap. so things will take time!

    :)
  • well despite, 10c isn't in my block settings either...i just flat out didn't recieve the e-mail...i have a feeling it was a tech error on 10c's side. i'm sure all will be fixed for the tour announcement
  • LukinFanLukinFan Florida Posts: 29,069
    demetrios wrote:
    i've gotten each & every one since i've signed up via the interweb. know there are still upgrading, so it's cool. i bought a few shirts yesterday & the order confirmation emails came in asap. so things will take time!

    :)
    exactly. If we got them before and nothing is new, I don't think we need to do anything
    www.RLMcDaniel.com

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  • High Fidelity 2000High Fidelity 2000 New Mexico USA Posts: 4,439
    I have had about 10 filters set up since the '03 tour (when they emailed your confirmation) but haven't gotten ANY ten club emails (even order confirmations etc) in over a year. When I wrote to them they told me to get an account with gmail cause people have had trouble with yahoo. Bullshit! I manage to get emails from every liberal newsletter I've managed to get myself on and every online store I've ever bought anything from. Somehow Ten Club lost a whole list of members form their distribution list, is the only explanation. My wife is a member too, and she used to get some that I wouldn't get, and then even she stopped getting any.

    It's amazing how I can log into this message board using my EMAIL ADDRESS, but they can't manage to get me emails. It is NOT a problem on my end, or probably 99% of the other people who aren't getting them.
    ABQ 93, Las Cruces 95, ABQ 98, Bridge School 10/30/99, Lubbock 00, ABQ 00, Denver 03, State College 03, San Diego 03, Vegas 03, PHX 03, D.C. 03, Camden 7/5/03, NYC 7/8/03 + 7/9/03, Vegas 06, San Francisco 7/15/06 + 7/16/06 + 7/18/06, Kansas City 10, [EV:ABQ 11/6/12], Chicago 13, PHX 13, Denver 14--PJ24!, Telluride 16, Chicago 8/20/16, Chicago 8/18/18, Phoenix 22, Denver 22, Vegas 5/16/24

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  • mjbmjb Posts: 1,315
    something weird about this particular email...i have never not received one before.
  • Sharon_Hearts_PJSharon_Hearts_PJ Bristol, PA Posts: 1,383
    I have had about 10 filters set up since the '03 tour (when they emailed your confirmation) but haven't gotten ANY ten club emails (even order confirmations etc) in over a year. When I wrote to them they told me to get an account with gmail cause people have had trouble with yahoo. Bullshit! I manage to get emails from every liberal newsletter I've managed to get myself on and every online store I've ever bought anything from. Somehow Ten Club lost a whole list of members form their distribution list, is the only explanation. My wife is a member too, and she used to get some that I wouldn't get, and then even she stopped getting any.

    It's amazing how I can log into this message board using my EMAIL ADDRESS, but they can't manage to get me emails. It is NOT a problem on my end, or probably 99% of the other people who aren't getting them.
    Their first suggestion to me, when I wrote to them last year about my problem, was the same. Get G-mail. I said no way in hell, as G-mail collects WAY too much of your personal info through your e-mails! I actually am surprised, based on the other thread going (the "no chat" one asking who else didn't get it), how many people are willing to sign up with that mail server.
    But you're positive you've gone through the whole list of blocked emails in your Yahoo account? Because I had to go through it with a fine-toothed comb to find the @pearjam one and un-block it. It sounds like this happened to us around the same time last year.
    *Rock and/or Roll!*
  • aNiMaLaNiMaL Posts: 7,117
    Gmail rocks. I trust just about everything Google does. They have never pulled any punches, and have always been up front about who they are and what they do. Being Google is the only e-mail company who challenged the Bush administration on giving up personal e-mail and search information, when Yahoo and Hotmail rolled over on their customers, that alone made me even a bigger fan of everything Google.
  • ComeToTXComeToTX Austin Posts: 7,895
    I use Gmail and I've never not gotten and e-mail and I haven't received this one. I think it's a 10c thing.
    This show, another show, a show here and a show there.
  • chiquimonkeychiquimonkey Posts: 9,337
    mjb wrote:
    something weird about this particular email...i have never not received one before.
    same here. and i've set my filters to not block anything from 10c.

    the irony of course is that i didn't get this particular email and my name is IN the message :lol:
  • Mrs.Vedder78Mrs.Vedder78 Posts: 4,585
    mjb wrote:
    something weird about this particular email...i have never not received one before.
    same here. and i've set my filters to not block anything from 10c.

    the irony of course is that i didn't get this particular email and my name is IN the message :lol:

    I know Barb!! I was like WTF ? when I saw your post on the other thread... I would forward it to you but I didnt get the email either LOL!

    You should print it, it's not everyday your name is on a 10C email ;)
    "Without the album covers, where do you clean your pot?" - EV
  • smobeesmobee Valparaiso Indiana Posts: 178
    I recieved an email in march from 10C but have yet to get most recent. Hmmmmm
  • mauichickmauichick Posts: 964
    Add me to the list of those who hasn't recvd the email
    tks dtd for posting this fabulous bit of news :)

    in the midst of my week of seeing cc 4 x, to have pj on the horizon too great for words
    might have an extra for wed, pm me if interested
    '96 7 shows / '97 3 shows / '98 15 shows
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  • Can someone please post the email that a lot of people, including myself, have not received? If it has been posted somewhere else please add a link to it.

    Many thanks.

    Ed

    aka

    MIE
    "Underneath this smile lies everything - all my hopes, anger, pride and shame."
  • LONGRDLONGRD Posts: 6,036
    mjb wrote:
    something weird about this particular email...i have never not received one before.
    same here. my email address is a .edu and there's no spambox in it, only a trashbin when the owner deletes messages.
    PJ- 04/29/2003.06/24,25,27,28,30/2008.10/27,28,30,31/2009
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  • ME91059ME91059 Posts: 49
    I always receive the e-mails and from what I'm reading from eveyone else, I haven't received the last one or two. Nothing has changed on my end.
  • CranMalReignCranMalReign Posts: 1,928
    Can someone please post the email that a lot of people, including myself, have not received? If it has been posted somewhere else please add a link to it.

    Many thanks.

    Ed

    aka

    MIE

    Yes. All this talk about the mysterious missing email... I didn't get it either. Of course, I don't know what's in it. Must not be anything *that* important, but would still be nice to know. :)
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  • Sharon_Hearts_PJSharon_Hearts_PJ Bristol, PA Posts: 1,383
    aNiMaL wrote:
    Gmail rocks. I trust just about everything Google does. They have never pulled any punches, and have always been up front about who they are and what they do. Being Google is the only e-mail company who challenged the Bush administration on giving up personal e-mail and search information, when Yahoo and Hotmail rolled over on their customers, that alone made me even a bigger fan of everything Google.
    Yeah, they were open an honest. That's great.
    But what they were open and honest about is the fact that they are DATA MINING based on crap they see in your PERSONAL E-MAILS! That doesn't creep you out?
    I started a new school this semester, and they use Gmail as their server for school email. I had to sign in to it to get some important info, and within an hour my computer was f'ed up. And I assure you, it was not a coincidence. After that, I made sure to set up Outlook to send and receive, instead of doing it web-based. Haven't had a problem since, but I sure as hell wouldn't use it for my personal e-mails.
    But that's just me.
    *Rock and/or Roll!*
  • Sharon_Hearts_PJSharon_Hearts_PJ Bristol, PA Posts: 1,383
    Can someone please post the email that a lot of people, including myself, have not received? If it has been posted somewhere else please add a link to it.

    Many thanks.

    Ed

    aka

    MIE

    Yes. All this talk about the mysterious missing email... I didn't get it either. Of course, I don't know what's in it. Must not be anything *that* important, but would still be nice to know. :)
    viewtopic.php?f=4&t=95753
    *Rock and/or Roll!*
  • Thoughts_ArriveThoughts_Arrive Melbourne, Australia Posts: 15,165
    ComeToTX wrote:
    I use Gmail and I've never not gotten and e-mail and I haven't received this one. I think it's a 10c thing.

    I use gmail to.
    How do we check spam or safe senders list?

    I haven't received the email either.
    Adelaide 17/11/2009, Melbourne 20/11/2009, Sydney 22/11/2009, Melbourne (Big Day Out Festival) 24/01/2014
  • PegasusPegasus Posts: 3,754
    ComeToTX wrote:
    I use Gmail and I've never not gotten an e-mail and I haven't received this one. I think it's a 10c thing.
    same here..
    The last one it took a day before I got it, but I did eventually (though considering how little advance notice they give us when it comes to tickets, a day is too long!)
    Thankfully I have enough (understatement) PJ friends on Facebook to hear quickly about it, but there are times when the only thing I have time to check are my emails.
  • 3legged dog3legged dog Posts: 896
    Thanks but I didn't change a thing, just observed. Still no email, contacted 10C and still no response
    I have yahoo account and did everything you mentioned in the thread. I did not get a 10c message and my settings are set to keep spam in a folder for a month.
    Just so you know, if you went in and changed anything after they sent it, you still won't get the email unless they resend it.

    And like I mentioned previously, it does seem likely that this time around it is a problem on the 10c end.
    But as long as everyone has their settings here on the website to get the emails, and you've made sure your email server is all set up right, then don't worry about it for now. The news is obviously easily obtained, and I'm sure everything will be sorted out by the time real news starts being circulated.
    In my lifetime, I have conquered the Multiverse by force of trUth.
  • BeerBaronBeerBaron Toronto-ish Posts: 4,097
    I didn't get the e-mail but I did get the last couple.

    I checked my Hotmail settings like you said and everything checks out. Weird...
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  • Anyone that uses free E-Mail accounts such as yahoo and hotmail as their primary E-Mail accounts deserve to have E-Mails blocked. If you're on the internet you must have an ISP. If you have an ISP then you should have a legitimate E-Mail account through your ISP for all of the things you don't want blocked. Yahoo, hotmail and all of those "other" E-Mail providers should be used for nothing more than shit you don't really care about or signing up for web sites that you need to create an account for just to view.
  • Sharon_Hearts_PJSharon_Hearts_PJ Bristol, PA Posts: 1,383
    Anyone that uses free E-Mail accounts such as yahoo and hotmail as their primary E-Mail accounts deserve to have E-Mails blocked. If you're on the internet you must have an ISP. If you have an ISP then you should have a legitimate E-Mail account through your ISP for all of the things you don't want blocked. Yahoo, hotmail and all of those "other" E-Mail providers should be used for nothing more than shit you don't really care about or signing up for web sites that you need to create an account for just to view.
    Fair enough. I'm pretty sure Cavalier gave me one when we set up our internet, but I have NO clue how to access it. Oops!

    Edit: So, here's some irony for you. I went to set up my email with my ISP, and it's THROUGH G-MAIL! LMAO!
    *Rock and/or Roll!*
  • rupy017rupy017 Posts: 249
    If my main e-mail and the one that is registered here is AOL and I have not received the latest e-mail, shoud I worry?
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