Response from David Lynch Foundation.
Jeremys Spoken
Posts: 7,578
To those of you who contacted the David Lynch Foundation following the ticket sale:
We have received quite a few emails from disappointed fans. We wanted to give you the courtesy of a follow-up note about the pre-sale Sunday and public sale Monday, and to apologize for any frustration and disappointment we have caused you.
Most of the emails dealt with:
* Flawed pre-sale on Sunday
* No code for the pre-sale received
* No tickets available from the start of the public sale on Monday
With ticket prices starting at $79.50 and $99.50 we really tried our best to make the ticket opportunities affordable and accessible to fans.
The foundation held 75% of the seats priced between $79.50 and $325.50 for the pre-sale Sunday. The pre-sale was offered to people who registered on our public website over the last few months.
25% of these seats, or about 1,200, were held for the public sale Monday morning. There were some $504.50 seats available for both pre-sale and public sale but the majority were held by our event planner for premium tickets and packages.
Regarding the pre-sale there are a couple of points to mention. Although it was not intentional, we bear responsibility for the fact that the pre-sale wasn't held on a level playing field. We gave first notice of the pre-sale promotion code to about 3,000 people beginning right at 11:00am on Sunday. The notice went out at the same time to everyone but we overlooked that emails don't arrive to everyone at the same time, so not everyone had an equal opportunity to purchase. Tickets were still available as of 11:10 or 11:15, but for those who received the email later than that, they were frustrated and disappointed, and we apologize.
A number of people were told by Ticketmaster that the pre-sale Sunday morning started at 9am Eastern. This is true. We offered a limited, private 2-hour pre-sale window to a select list of friends of the foundation - people known to us. The great majority of pre-sale tickets were still available at 11am Eastern.
A few dozen people told us they never received their code at all. We did have emails bounce back to us as undeliverable.
Many said they reached Ticketmaster for the Monday morning public sale at exactly 11:00 am, or a few minutes after, only to be told the concert was sold out. They could not believe this was possible. Ticketmaster suggested the demand was so great that internet ordering could easily claim 1,200 tickets in a matter of moments. We did hear from individuals who beat the scalpers and got a ticket on the Monday morning sale. But many didn't. We were alarmed seeing that tickets were listed on the scalping sites days before they went on sale. To our knowledge these tickets were only being held by Ticketmaster for the pre-sale and public sale.
It is disappointing to us that we can not accommodate all the fans who want to attend. And very disappointing for us to see how many tickets are being sold on the ticket reselling sites from people who only care about making a buck. It's not kind to the foundation and it's not kind to fans. If we do have any tickets in the $79.50 to $329.50 range come into our possession we will inform you, and you can be assured they will be sold at face value.
David Lynch is such an authentic and good-hearted man. Please don't let this reflect on him or his foundation's work. Thank you for your understanding and I apologize again for your disappointment.
Please feel free to email me back if you have any further questions.
Sincerely,
Chris Busch
Program Director
David Lynch Foundation
I feel bad I was one of the people that emailed them out of anger. But I do understand that it's hard to do what they are doing.
We have received quite a few emails from disappointed fans. We wanted to give you the courtesy of a follow-up note about the pre-sale Sunday and public sale Monday, and to apologize for any frustration and disappointment we have caused you.
Most of the emails dealt with:
* Flawed pre-sale on Sunday
* No code for the pre-sale received
* No tickets available from the start of the public sale on Monday
With ticket prices starting at $79.50 and $99.50 we really tried our best to make the ticket opportunities affordable and accessible to fans.
The foundation held 75% of the seats priced between $79.50 and $325.50 for the pre-sale Sunday. The pre-sale was offered to people who registered on our public website over the last few months.
25% of these seats, or about 1,200, were held for the public sale Monday morning. There were some $504.50 seats available for both pre-sale and public sale but the majority were held by our event planner for premium tickets and packages.
Regarding the pre-sale there are a couple of points to mention. Although it was not intentional, we bear responsibility for the fact that the pre-sale wasn't held on a level playing field. We gave first notice of the pre-sale promotion code to about 3,000 people beginning right at 11:00am on Sunday. The notice went out at the same time to everyone but we overlooked that emails don't arrive to everyone at the same time, so not everyone had an equal opportunity to purchase. Tickets were still available as of 11:10 or 11:15, but for those who received the email later than that, they were frustrated and disappointed, and we apologize.
A number of people were told by Ticketmaster that the pre-sale Sunday morning started at 9am Eastern. This is true. We offered a limited, private 2-hour pre-sale window to a select list of friends of the foundation - people known to us. The great majority of pre-sale tickets were still available at 11am Eastern.
A few dozen people told us they never received their code at all. We did have emails bounce back to us as undeliverable.
Many said they reached Ticketmaster for the Monday morning public sale at exactly 11:00 am, or a few minutes after, only to be told the concert was sold out. They could not believe this was possible. Ticketmaster suggested the demand was so great that internet ordering could easily claim 1,200 tickets in a matter of moments. We did hear from individuals who beat the scalpers and got a ticket on the Monday morning sale. But many didn't. We were alarmed seeing that tickets were listed on the scalping sites days before they went on sale. To our knowledge these tickets were only being held by Ticketmaster for the pre-sale and public sale.
It is disappointing to us that we can not accommodate all the fans who want to attend. And very disappointing for us to see how many tickets are being sold on the ticket reselling sites from people who only care about making a buck. It's not kind to the foundation and it's not kind to fans. If we do have any tickets in the $79.50 to $329.50 range come into our possession we will inform you, and you can be assured they will be sold at face value.
David Lynch is such an authentic and good-hearted man. Please don't let this reflect on him or his foundation's work. Thank you for your understanding and I apologize again for your disappointment.
Please feel free to email me back if you have any further questions.
Sincerely,
Chris Busch
Program Director
David Lynch Foundation
I feel bad I was one of the people that emailed them out of anger. But I do understand that it's hard to do what they are doing.
2008 - MSG 6/24-6/25
2010 - Newark 5/18 MSG 5/21
2011 - PJ20 9/3-9/4
2012 - MIA Festival 9/2
2013 - Wrigley Field 7/19 Brooklyn 10/18-10/19 Philly 10/22
2015 - Colbert show - 9/23 Global Citizens Festival 9/26
2016 - Philly 4/28-4/29 MSG 5/1-5/2
2010 - Newark 5/18 MSG 5/21
2011 - PJ20 9/3-9/4
2012 - MIA Festival 9/2
2013 - Wrigley Field 7/19 Brooklyn 10/18-10/19 Philly 10/22
2015 - Colbert show - 9/23 Global Citizens Festival 9/26
2016 - Philly 4/28-4/29 MSG 5/1-5/2
Post edited by Unknown User on
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Comments
its a charity event and those fucking tickets are selling for HUGE AMOUNTS over on ebay.....
Till there aint nothing left worth taking away from me.....
some of those auction listings are from "friends" of the foundation
its not just brokers
the auction and resale sites have turned the average joe and josephine into scalpers
or flippers!
Its damn near impossible to get decent seats to any popular NYC gig.
read the email from the charity. THAT'S what i have to say. what do YOU have to say now?
"No code for the pre-sale received"
*NYC 9/28/96 *NYC 9/29/96 *NJ 9/8/98 (front row "may i play drums with you")
*MSG 9/10/98 (backstage) *MSG 9/11/98 (backstage)
*Jones Beach 8/23/00 *Jones Beach 8/24/00 *Jones Beach 8/25/00
*Mansfield 8/29/00 *Mansfield 8/30/00 *Nassau 4/30/03 *Nissan VA 7/1/03
*Borgata 10/1/05 *Camden 5/27/06 *Camden 5/28/06 *DC 5/30/06
*VA Beach 6/17/08 *DC 6/22/08 *MSG 6/24/08 (backstage) *MSG 6/25/08
*EV DC 8/17/08 *EV Baltimore 6/15/09 *Philly 10/31/09
*Bristow VA 5/13/10 *MSG 5/20/10 *MSG 5/21/10
And one hell of a film maker.
Don't worry David, my love for you has not dwindled.