more online store help

yowza57
yowza57 Posts: 9
edited April 2005 in Technical Stuff and Help
Someone help me please, this is so frustrating! I'm trying to renew my membership on tenclub.net, but every time I click on "check out" it asks me to log in. I've logged in about 29 times! What am I doing wrong??
Post edited by Unknown User on

Comments

  • ratsgrrl
    ratsgrrl Posts: 4
    same problem here- I cannot look at my profile or order anything....strange - it used to work.
    6/14/98, 9/18/98, 10/7/00, 6/1/03, 7/1/03, 10/25/03, 10/26/03, 10/28/03, 10/2/04, 10/23/04, 10/24/04, 7/15/06, 7/16/06, 7/18/06, 10/20/06, 10/21/06
  • aNiMaL
    aNiMaL Posts: 7,117
    Click here: http://secure.pearljam.com/karta/cookieTest_Start.action and see if you pass the Cookie test.
  • DarkStar
    DarkStar Posts: 734
    aNiMaL wrote:
    Click here: http://secure.pearljam.com/karta/cookieTest_Start.action and see if you pass the Cookie test.

    Success! Your browser is receiving and accepting cookies from the Ten Club site.

    still can't use the site correctly...can log in, but not get to the check-out.

    ds

    Update: cause you're all waiting on baited breath to hear a status update...i was able to successfully use the consume site. with a gazillion posts about enabling cookies one would think that enabling cookies is enough...but it wasn't...you have to set your browser to accept ALL cookies...no picking and choosing...and even though i don't like mixing oatmeal raisin cookies with my nutter butters, i took the plunge and accepted ALL cookies...:D. This isn't something I normally do...and have never had to for the tenclub site in the past...but, meh...whatever.

    ds
    And no one sings me lullabyes
    And no one makes me close my eyes
    So I throw the windows wide
    And call to you across the sky....
  • aNiMaL
    aNiMaL Posts: 7,117
    DarkStar wrote:
    ...you have to set your browser to accept ALL cookies...no picking and choosing...and even though i don't like mixing oatmeal raisin cookies with my nutter butters...

    That's priceless! :D
  • yowza57
    yowza57 Posts: 9
    Thanks for the help -- I ended up renewing through an e-mail (hope that's secure, I'll cross my fingers that I don't see a bunch of weird charges on my next credit card statement). I'll try the accepting all cookies thing for next time, I just wanted to make sure I had it done for the 19th.

    Thanks again!

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