iTunes problem

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Matt Lukin
Matt Lukin Posts: 647
edited October 2005 in Technical Stuff and Help
Whenever I try to open my iTunes library, it says "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." I've had no problems with it before today. I downloaded the new 5.01 the other day, and it worked fine up until now. Earlier today I removed it, then downloaded it again, but the problem persisted. Any help would be appreciated. Thanks.
The car's on fire and there's no driver at the wheel
And the sewers are all muddied with a thousand lonely suicides
Post edited by Unknown User on

Comments

  • kevinbeetle
    kevinbeetle Posts: 363
    Do a search in the AET. There's a ton of support there from members that have some problems with their iPods. Too bad the AET is down. You probably would have had your answer in 15 minutes.
  • Matt Lukin
    Matt Lukin Posts: 647
    Thanks for the advice, unfortunately I didn't find what I was looking for. It has nothing to do with an iPod, I just can't get the damn thing to open.
    The car's on fire and there's no driver at the wheel
    And the sewers are all muddied with a thousand lonely suicides
  • eeriepadave
    eeriepadave West Chester, PA Posts: 43,165
    Matt Lukin said:

    Whenever I try to open my iTunes library, it says "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." I've had no problems with it before today. I downloaded the new 5.01 the other day, and it worked fine up until now. Earlier today I removed it, then downloaded it again, but the problem persisted. Any help would be appreciated. Thanks.

    bump

    this happened to me last night. I googled it and they suggested
    Cause 1: QTMovieWin.dll file is missing from the computer
    Solution
    Step 1: Search on the Internet and download "QTMovieWin.dll" file to the computer (or users can download QTMovieWin.dll here http://goo.gl/zG6UTM).
    Step 2: Copy QTMovieWin.dll file and put it in iTunes setup folder.
    - Windows 7: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    - Windows XP: C: \ Program Files\ iTunes
    * Cause 2: Conflict with QuickTime software
    Solution
    If user’s computer installs QuickTime video player, the user needs to disable Direct3D function of QuickTime because this function may conflict with iTunes
    Step 1: Open QuickTime, on the toolbar, click Edit -->Preferences --> QuickTime Preferences
    i tried both of these and didn't work :( X(
    8/28/98- Camden, NJ
    10/31/09- Philly
    5/21/10- NYC
    9/2/12- Philly, PA
    7/19/13- Wrigley
    10/19/13- Brooklyn, NY
    10/21/13- Philly, PA
    10/22/13- Philly, PA
    10/27/13- Baltimore, MD
    4/28/16- Philly, PA
    4/29/16- Philly, PA
    5/1/16- NYC
    5/2/16- NYC
    9/2/18- Boston, MA
    9/4/18- Boston, MA
    9/14/22- Camden, NJ
    9/7/24- Philly, PA
    9/9/24- Philly, PA
    Tres Mts.- 3/23/11- Philly. PA
    Eddie Vedder- 6/25/11- Philly, PA
    RNDM- 3/9/16- Philly, PA
  • eeriepadave
    eeriepadave West Chester, PA Posts: 43,165
    well this sucks.  few days ago i opened up my itunes and all my music was gone.  Luckily the files were still there and all i had to do was copy and paste them to itunes (I think i had around 18,000 songs or so) and everything was fine for a few days.  So i opened up my itunes today and again they were all gone :anguished:
    8/28/98- Camden, NJ
    10/31/09- Philly
    5/21/10- NYC
    9/2/12- Philly, PA
    7/19/13- Wrigley
    10/19/13- Brooklyn, NY
    10/21/13- Philly, PA
    10/22/13- Philly, PA
    10/27/13- Baltimore, MD
    4/28/16- Philly, PA
    4/29/16- Philly, PA
    5/1/16- NYC
    5/2/16- NYC
    9/2/18- Boston, MA
    9/4/18- Boston, MA
    9/14/22- Camden, NJ
    9/7/24- Philly, PA
    9/9/24- Philly, PA
    Tres Mts.- 3/23/11- Philly. PA
    Eddie Vedder- 6/25/11- Philly, PA
    RNDM- 3/9/16- Philly, PA
  • eeriepadave
    eeriepadave West Chester, PA Posts: 43,165
    jesus christ happened again. Was fine for a few weeks, went to open up itunes today and my music is all gone. 
    8/28/98- Camden, NJ
    10/31/09- Philly
    5/21/10- NYC
    9/2/12- Philly, PA
    7/19/13- Wrigley
    10/19/13- Brooklyn, NY
    10/21/13- Philly, PA
    10/22/13- Philly, PA
    10/27/13- Baltimore, MD
    4/28/16- Philly, PA
    4/29/16- Philly, PA
    5/1/16- NYC
    5/2/16- NYC
    9/2/18- Boston, MA
    9/4/18- Boston, MA
    9/14/22- Camden, NJ
    9/7/24- Philly, PA
    9/9/24- Philly, PA
    Tres Mts.- 3/23/11- Philly. PA
    Eddie Vedder- 6/25/11- Philly, PA
    RNDM- 3/9/16- Philly, PA

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