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My computer has gone crazy

small town becksmall town beck Posts: 6,691
edited December 2006 in Technical Stuff and Help
Well at first it seemed like my anti virus wouldn't start and now when I try to scan it my anti virus keeps shutting down. Down in the right hand corner icons I have two printer icons but my printer isn't on??? Says I have documents to print??? :confused: I wasn't using my printer. I guess I can call my ISP in the morning. Anyone have any insight for a computer dope like myself?
Post edited by Unknown User on
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Comments

  • AhnimusAhnimus Posts: 10,560
    Sounds like a virus.
    I necessarily have the passion for writing this, and you have the passion for condemning me; both of us are equally fools, equally the toys of destiny. Your nature is to do harm, mine is to love truth, and to make it public in spite of you. - Voltaire
  • decides2dreamdecides2dream Posts: 14,977
    i have nada insight to offer....just wanted to say i feel for ya with the crazy computer issues and hope you get it all sorted out asap. :)

    much love beck!
    :D
    Stay with me...
    Let's just breathe...


    I am myself like you somehow


  • tooferztooferz Posts: 135
    agree with ahnimus...sounds like a virus. since your antivirus isnt working, go here n scan online http://housecall.trendmicro.com/. also do a spyware scan. if you dont have it, go to http://lavasoftusa.com n get the personal ad-aware. both of those are free. if that doesn't get you running right, post again...we can figure something else out.
  • small town becksmall town beck Posts: 6,691
    A virus? YIPPEE!! Just what I always wanted. Now if I can only get rid of it... not likely. I am bit concerned as there was a little icon on the bottom of my window which is what caught my eye in the first place.. said something about microsoft phishing.. I am not sure if it said tool or what and then it disappeared. :confused: So really I am SOL until tomorrow I guess :mad:



    thanks, dreams for the positive vibes and much love back to ya!! Got any new pics of Igby and Chloe in antlers :p
  • small town becksmall town beck Posts: 6,691
    tooferz wrote:
    agree with ahnimus...sounds like a virus. since your antivirus isnt working, go here n scan online http://housecall.trendmicro.com/. also do a spyware scan. if you dont have it, go to http://lavasoftusa.com n get the personal ad-aware. both of those are free. if that doesn't get you running right, post again...we can figure something else out.

    Thanks I will try those. I did use my spyware that I use but I just orderes new spyware from ISP. Of course it won't likely start until tomorrow. pooey. damn virus starters!!!
  • brainofPJbrainofPJ Posts: 2,361
    i had somewhat of a similar thing happen but it actually was the printer acting up, i unplugged it and restarted the computer and it printed out whatever it needed to...

    however, i guess it could be a virus. what kind of anti-virus program are you running? you should check out cnet and maybe download some free programs there or elsewhere on the net.

    most of the time the programs that come with a computer only look for specific viruses and thus overlook the newer ones out there....just like my Trend Micro does


    Esther's here and she's sick?

    hi Esther, now we are all going to be sick, thanks
  • small town becksmall town beck Posts: 6,691
    brainofPJ wrote:
    i had somewhat of a similar thing happen but it actually was the printer acting up, i unplugged it and restarted the computer and it printed out whatever it needed to...

    however, i guess it could be a virus. what kind of anti-virus program are you running? you should check out cnet and maybe download some free programs there or elsewhere on the net.

    most of the time the programs that come with a computer only look for specific viruses and thus overlook the newer ones out there....just like my Trend Micro does

    I use anti virus from my internet provider. It is Freedom antivirus if that means anything. I always liked it and I have had it for about a year. I just never know which ones are safe to use when I go looking for updates out there and what is the best spyware catcher??
  • small town becksmall town beck Posts: 6,691
    Bloody hell. I am ready to chuck this gd computer out the window :eek:
  • tooferztooferz Posts: 135
    free avg antivirus http://free.grisoft.com/doc/1. i use it instead of the nortons i bought. peeps who make viruses tend to make them so nortons or mcafee (the 2 biggies) don't catch them. ad-aware does me well for spyware....tho i dont get much anymore cuz i stopped using internet explorer n went to firefox.
  • AhnimusAhnimus Posts: 10,560
    Microsoft Phishing is an add-in to Internet Explorer, MSN Search Toolbar.

    Visit this page
    http://support.microsoft.com/kb/928089

    and download the patch.

    That'll be $30 for my time :p
    I necessarily have the passion for writing this, and you have the passion for condemning me; both of us are equally fools, equally the toys of destiny. Your nature is to do harm, mine is to love truth, and to make it public in spite of you. - Voltaire
  • small town becksmall town beck Posts: 6,691
    Ahnimus wrote:
    Microsoft Phishing is an add-in to Internet Explorer, MSN Search Toolbar.

    Visit this page
    http://support.microsoft.com/kb/928089

    and download the patch.

    That'll be $30 for my time :p

    The cheque is the mail :p

    Thank you for your input everyone. Still trying to sort out this whole mess!!!
  • AhnimusAhnimus Posts: 10,560
    small town beck wrote:
    The cheque is the mail :p

    Thank you for your input everyone. Still trying to sort out this whole mess!!!

    Didn't the patch work for you?
    I necessarily have the passion for writing this, and you have the passion for condemning me; both of us are equally fools, equally the toys of destiny. Your nature is to do harm, mine is to love truth, and to make it public in spite of you. - Voltaire
  • small town becksmall town beck Posts: 6,691
    Ahnimus wrote:
    Didn't the patch work for you?

    I couldn't download it.. I think I must have done something wrong :o. I am the phone now with tech support from my ISP. I am not exactly computer savvy
  • AhnimusAhnimus Posts: 10,560
    small town beck wrote:
    I couldn't download it.. I think I must have done something wrong :o. I am the phone now with tech support from my ISP. I am not exactly computer savvy

    You probably need the Windows XP x86 version, you can try disabling the add-in too
    In Windows Internet Explorer 7, go to the Tools menu, select Phishing Filter, and then click Phishing Filter Settings. In the dialog box that appears, under Phishing Filter, select Disable Phishing Filter.

    In Windows Live Toolbar, go to the toolbar menu and click Toolbar Options… Click OneCare Advisor in the list on the left and then clear the Turn on Microsoft Phishing Filter box.

    For more information on the Phishing Filter Client in MSN Premium Client, please view the product help in MSN Premium Client.

    Good luck with the ISP, those guys are just reading a script. Most of them don't have any training or experience in the field.
    I necessarily have the passion for writing this, and you have the passion for condemning me; both of us are equally fools, equally the toys of destiny. Your nature is to do harm, mine is to love truth, and to make it public in spite of you. - Voltaire
  • small town becksmall town beck Posts: 6,691
    Ahnimus wrote:
    You probably need the Windows XP x86 version, you can try disabling the add-in too


    Good luck with the ISP, those guys are just reading a script. Most of them don't have any training or experience in the field.

    Thanks!

    The senior support guy called me back. Fixed some stuff and now I am doing some scans. If anything cannot be deleted I have to call back but I will take your advice with the patch after I finish all this. :)
  • AhnimusAhnimus Posts: 10,560
    small town beck wrote:
    Thanks!

    The senior support guy called me back. Fixed some stuff and now I am doing some scans. If anything cannot be deleted I have to call back but I will take your advice with the patch after I finish all this. :)

    What ISP are you calling? I probably worked for them or know someone who has.
    I necessarily have the passion for writing this, and you have the passion for condemning me; both of us are equally fools, equally the toys of destiny. Your nature is to do harm, mine is to love truth, and to make it public in spite of you. - Voltaire
  • small town becksmall town beck Posts: 6,691
    Ahnimus wrote:
    What ISP are you calling? I probably worked for them or know someone who has.

    Aliant. I suppose it is Bell Aliant now. Actually I just started working for Aliant but I work in a different department. Obviously....:p
  • AhnimusAhnimus Posts: 10,560
    small town beck wrote:
    Aliant. I suppose it is Bell Aliant now. Actually I just started working for Aliant but I work in a different department. Obviously....:p

    Strange, I've never actually heard of them, but my ex-gf worked for Bell.

    Still, there process is usually:

    Clean-up startup
    Check internet settings
    Run virus check
    Refer you to your computer OEM.

    For liability and throughput reasons they typically can't help with too much except their own software and configuration.
    I necessarily have the passion for writing this, and you have the passion for condemning me; both of us are equally fools, equally the toys of destiny. Your nature is to do harm, mine is to love truth, and to make it public in spite of you. - Voltaire
  • small town becksmall town beck Posts: 6,691
    Ahnimus wrote:
    Strange, I've never actually heard of them, but my ex-gf worked for Bell.

    Still, there process is usually:

    Clean-up startup
    Check internet settings
    Run virus check
    Refer you to your computer OEM.

    For liability and throughput reasons they typically can't help with too much except their own software and configuration.

    I had to go in and change some stuff. The sr support guy had a bit more to offer than the first girl to whom I spoke. She was helpful and nice but this guy seemed to be a bit more in the know.

    When the four Atlantic provinces telephone companies joined together they created it under the name Aliant. I know that Island Tel was always a "sister" company to Bell and now Bell has bought Aliant.

    So stupid question.. is it normal that some files cannot be scanned?? :o
  • AhnimusAhnimus Posts: 10,560
    small town beck wrote:
    I had to go in and change some stuff. The sr support guy had a bit more to offer than the first girl to whom I spoke. She was helpful and nice but this guy seemed to be a bit more in the know.

    When the four Atlantic provinces telephone companies joined together they created it under the name Aliant. I know that Island Tel was always a "sister" company to Bell and now Bell has bought Aliant.

    So stupid question.. is it normal that some files cannot be scanned?? :o

    mm nope, as long as you have an administrator account (default), you should be able to scan all the files. Unless they are in use. If a file is being used, or is a system component in use, then you won't be able to scan it until you reboot.

    Sometimes virus files will need to be unregistered with the system to delete them, or you can use a delete on boot tool.
    I necessarily have the passion for writing this, and you have the passion for condemning me; both of us are equally fools, equally the toys of destiny. Your nature is to do harm, mine is to love truth, and to make it public in spite of you. - Voltaire
  • small town becksmall town beck Posts: 6,691
    Ahnimus wrote:
    mm nope, as long as you have an administrator account (default), you should be able to scan all the files. Unless they are in use. If a file is being used, or is a system component in use, then you won't be able to scan it until you reboot.

    Sometimes virus files will need to be unregistered with the system to delete them, or you can use a delete on boot tool.

    Well it showed I had encrypted files that it said would have to be scanned manually :confused:
  • AhnimusAhnimus Posts: 10,560
    small town beck wrote:
    Well it showed I had encrypted files that it said would have to be scanned manually :confused:

    Any idea what files they are?
    I necessarily have the passion for writing this, and you have the passion for condemning me; both of us are equally fools, equally the toys of destiny. Your nature is to do harm, mine is to love truth, and to make it public in spite of you. - Voltaire
  • small town becksmall town beck Posts: 6,691
    Ahnimus wrote:
    Any idea what files they are?

    There are 117 of them. Some say Spybot and one says MSOE but I think the majority of them have Spybot before the rest of the title.
  • AhnimusAhnimus Posts: 10,560
    small town beck wrote:
    There are 117 of them. Some say Spybot and one says MSOE but I think the majority of them have Spybot before the rest of the title.

    Maybe they are previously quarantined files. Or what program are you scanning with?

    Sometimes certain anti-spyware programs will identify certain other anti-spyware programs as being spyware.
    I necessarily have the passion for writing this, and you have the passion for condemning me; both of us are equally fools, equally the toys of destiny. Your nature is to do harm, mine is to love truth, and to make it public in spite of you. - Voltaire
  • small town becksmall town beck Posts: 6,691
    Ahnimus wrote:
    Maybe they are previously quarantined files. Or what program are you scanning with?

    Sometimes certain anti-spyware programs will identify certain other anti-spyware programs as being spyware.

    Maybe that could be it. It is Freedom Anti virus.
  • AhnimusAhnimus Posts: 10,560
    small town beck wrote:
    Maybe that could be it. It is Freedom Anti virus.

    I've never heard of it, I stick to using Spybot, Adaware, Housecall Antivirus and HijackThis. If you download HijackThis and print a log we can look at what's going on more closely and manually remove anything.

    But I would suggest running that phishing filter update first. Because the bug in the phishing filter is supposed to bog down the computer a great deal.
    I necessarily have the passion for writing this, and you have the passion for condemning me; both of us are equally fools, equally the toys of destiny. Your nature is to do harm, mine is to love truth, and to make it public in spite of you. - Voltaire
  • AhnimusAhnimus Posts: 10,560
    What brand and model is your PC?
    I necessarily have the passion for writing this, and you have the passion for condemning me; both of us are equally fools, equally the toys of destiny. Your nature is to do harm, mine is to love truth, and to make it public in spite of you. - Voltaire
  • small town becksmall town beck Posts: 6,691
    Ahnimus wrote:
    What brand and model is your PC?

    Thanks so much for your help. I will do the patch thing now as I was puttering. I have a Dell, it is about four years old. But beyond that it is pretty much all I know :o
  • AhnimusAhnimus Posts: 10,560
    small town beck wrote:
    Thanks so much for your help. I will do the patch thing now as I was puttering. I have a Dell, it is about four years old. But beyond that it is pretty much all I know :o

    Oh ok. Let me know how the patch works out. :)
    I necessarily have the passion for writing this, and you have the passion for condemning me; both of us are equally fools, equally the toys of destiny. Your nature is to do harm, mine is to love truth, and to make it public in spite of you. - Voltaire
  • small town becksmall town beck Posts: 6,691
    Ahnimus wrote:
    Oh ok. Let me know how the patch works out. :)

    Well it seems with the patch and all that other stuff that my computer seems to be running better. I had a SHITLOAD of spyware on there :eek: I don't know where it all came from.

    Of course, mind you maybe I should be a tad concerned about the black box on the bottom of system tray :confused:

    I do appreciate the input!
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