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Ten Club Goods - Cookie Test Failure

?ing my education?ing my education Posts: 313
edited March 2008 in Technical Stuff and Help
So I tried to log in at the goods section and I get this cookies thing and I have to test it and it says there was a "cookietestfailure".

What does that mean and how do I fix it so that come Monday I can go after pre-sale tixs?

Thanks for any help!
Driving in my car, smoking a cigar. The only time I'm happy is when I play my guitar.

-from "n.s.u." by Cream
Post edited by Unknown User on

Comments

  • iluvcatsiluvcats Posts: 5,153
    ?ing my education wrote:
    So I tried to log in at the goods section and I get this cookies thing and I have to test it and it says there was a "cookietestfailure".

    What does that mean and how do I fix it so that come Monday I can go after pre-sale tixs?

    Thanks for any help!

    what browser are you using? I prefer mozilla firefox. Might be under options.
    9/98, 9/00 - DC, 4/03 - Pitt., 7/03 - Bristow, 10/04 - Reading, 10/05 - Philly, 5/06 - DC, 6/06 - Pitt., 6/08 - Va Beach, 6/08 - DC, 5/10 - Bristow, 10/13 B'more
    8/08 - Ed solo in DC, 6/09 Ed in B'more,
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  • markymark550markymark550 Posts: 5,154
    It means that your security settings are too tight and are blocking the cookies that the web site is trying to place on your computer. If you're using IE, go to Tools->Internet Options and click the Privacy tab. From there you can either relax all security by moving the slider to a lower level ('Low' or 'Accept All Cookies') or by allowing cookies from that specific web site by clicking the Sites button and entering in the 10 C site (this would be the preferred method that you use).
  • meowingmaryjanemeowingmaryjane Posts: 91
    I already did exactly that and I still fail my cookie test. Any more advise out there?
    Mary Jane
    ~~~~~~
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    10/27/2013 Baltimore Arena (1st Mariner), Baltimore, MD
  • markymark550markymark550 Posts: 5,154
    Try deleting the existing cookies (note: this will cause you to lose any stored username/password combos that you have saved) and then try the test again.
  • intodeepintodeep Posts: 7,228
    meowingmaryjane wrote:
    I already did exactly that and I still fail my cookie test. Any more advise out there?
    that is odd if you went into Internet options and put the cookie filter to the lowest setting it should work.

    I assume you hit apply then ok and it still did not work for you.

    I had the problem you did but when i adjusted my settings it worked.

    sorry wish i coudl help
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  • hrd2imgnhrd2imgn Posts: 4,898
    some versions of IE had an option to enable/disable cookies under the internet options checklist

    also it could be your virus protection as well.
    try disabling that and the other stuff mentioned and if that does not work email tenclub
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