Home› Technical Stuff and Help

Logging in to goods section

libragirllibragirl Posts: 4,632
edited May 2007 in Technical Stuff and Help
I already used the search function to see if someone had this problem. Im getting a timeout/cookie message when i try to log in. I tried adjusting my security level from med. to med-low. I even tried on a different computer. Should I have my security level set to a certain custom level? I never had probs before.

Any advice would be appreciated..I just want to preorder the box set!

Thanks.
These cuts are leaving creases. Trace the scars to fit the pieces, to tell the story, you don't need to say a word.
Post edited by Unknown User on

Comments

  • wedgewedge Posts: 81
    libragirl wrote:
    I already used the search function to see if someone had this problem. Im getting a timeout/cookie message when i try to log in. I tried adjusting my security level from med. to med-low. I even tried on a different computer. Should I have my security level set to a certain custom level? I never had probs before.

    Any advice would be appreciated..I just want to preorder the box set!

    Thanks.


    Hi,
    What browser are you using? Windows or Mac OS?
    You may want to "refresh" after you change your security settings. Sometimes that is cached. Alternatively you may want to try firefox
    http://getfirefox.com

    When you login to the store your computer establishes a session via your browser. That session information is transferred via a cookie. If that cookie cannot initially make it across to your machine the session is denied. If you change or lower your settings that denial may "stick" in a cache. Clicking the "refresh" button in your browser should reset the cache after you make changes.

    Thanks
  • libragirllibragirl Posts: 4,632
    Im using windows. I thought it was odd that it happened on 2 different computers. I will try your suggestions. Thank you.
    wedge wrote:
    Hi,
    What browser are you using? Windows or Mac OS?
    You may want to "refresh" after you change your security settings. Sometimes that is cached. Alternatively you may want to try firefox
    http://getfirefox.com

    When you login to the store your computer establishes a session via your browser. That session information is transferred via a cookie. If that cookie cannot initially make it across to your machine the session is denied. If you change or lower your settings that denial may "stick" in a cache. Clicking the "refresh" button in your browser should reset the cache after you make changes.

    Thanks
    These cuts are leaving creases. Trace the scars to fit the pieces, to tell the story, you don't need to say a word.
Sign In or Register to comment.