Services that pass the fucking buck!

harmless_little_f***

So I went into social services the other week to see if I can get an assessment for a social worker. They spoke to me for one minute and said that they'd pass me onto DASH, the disability association for my area. I was told they'd give me a call. Skip forward weeks later.. I just rang them again after waiting way too long for this phonecall social services promised, and they've said I should've never been passed onto them, they are only an advice and information line, and I need to be assessed by social services. I need to do what I set out to do in the first place.

Arrgh! It's people trying to pass the buck and shrink their workload. Does this normally happen?

surfanddestroy

It's the way that most places work these days, you just get passed from pillar to post & nobody is ever really interested in actually helping. Unfortunately the only way to get anything sorted these days is to constantly pester people until you can get a result.

JordyWordy

surfanddestroy wrote:

It's the way that most places work these days, you just get passed from pillar to post & nobody is ever really interested in actually helping. Unfortunately the only way to get anything sorted these days is to constantly pester people until you can get a result.

its scandalous, but its the truth. People who work in health services need to be badgered into doing what you want them to do. And if anyone tells you theyll call you, tell them theres no need, and get there number.
and their address.
and their name.

you need to be the pain in the ass that hounds them, but ull hopefully get what u need out if them...

Heineken Helen

JordyWordy wrote:

its scandalous, but its the truth. People who work in health services need to be badgered into doing what you want them to do. And if anyone tells you theyll call you, tell them theres no need, and get there number.
and their address.
and their name.

you need to be the pain in the ass that hounds them, but ull hopefully get what u need out if them...

Agreed! It IS scandalous... and it is indeed true :( . You don't get anything until you tell them your rights, ask to speak to their superior (which they'll probably tell you IS them), ring around to get different numbers for the same place, speak to as many people as possible. Literally harass them You actually feel good at the end when you get what you were looking for... but there is no need for it to be that way at all :mad:

jbalicki10

Quit living off da guvernmant....

Allie

I'm a social worker. I don't know how it works in England or elsewhere in the UK though and I don't know what DASH is but I don't do that, if I say I'm going to do something, I do it. I find it does get complicated with public welfare agencies here though, there's a lot of bureaucracy/red tape involved.

I don't know if it's necessarily someone 'passing the buck,' maybe it's someone who wasn't properly trained/gave you the incorrect answer to your question.

harmless_little_f***

jbalicki10 wrote:

Quit living off da guvernmant....

The government might be able to teach you how to spell.