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CUSTOMER SERVICE? Fuck 'em
jordn6971
Posts: 675
Well I just spent over an hour on the phone trying to get my xbox 360 fixed. Last week my when I tried to eject GTA4 the disc tray came out and the disc was still in the xbox. Disc ruined, xbox ruined.
This will be the 4th time I have to have it fixed. Three times through Best Buy warranty ($50 to renew the warranty each time). Now Microsoft says $100 to repair it. I talk to the supervisor and he says $75 to repair it, plus I have to replace the Grand Theft Auto disc ($60). Bullshit.
Why should I keep shoveling money to a company because their product sucks. I ask for the next supervisor, he tells me he's the top of the line. I'm pretty sure that wasn't Bill Gates, so he most likely has a supervisor.
Over an hour on the phone and not a damn thing accomplished. There is nothing more frustrating than talking to these customer service people. First of all I have to ask them to repeat themselves everytime they say something cause you can't hear or understand them. And then when you ask for a supervisor they tell you to verify a bunch of info just so you can repeat it to the supervisor. Alright, I'm done ranting, I will try Microsoft headquarters tomorrow.
This will be the 4th time I have to have it fixed. Three times through Best Buy warranty ($50 to renew the warranty each time). Now Microsoft says $100 to repair it. I talk to the supervisor and he says $75 to repair it, plus I have to replace the Grand Theft Auto disc ($60). Bullshit.
Why should I keep shoveling money to a company because their product sucks. I ask for the next supervisor, he tells me he's the top of the line. I'm pretty sure that wasn't Bill Gates, so he most likely has a supervisor.
Over an hour on the phone and not a damn thing accomplished. There is nothing more frustrating than talking to these customer service people. First of all I have to ask them to repeat themselves everytime they say something cause you can't hear or understand them. And then when you ask for a supervisor they tell you to verify a bunch of info just so you can repeat it to the supervisor. Alright, I'm done ranting, I will try Microsoft headquarters tomorrow.
"There was a band playing in my head, and I felt like getting high"
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They might not do a thing but I've always found it satisfying to rip apart LOUSY customer service to the big boss.
I have eaten so much gold I crapped excellence - drtyfrnk29
Life is either a daring adventure or nothing at all!
I haven't played video games for 5 days. AHHHHHH... I'm fiending
Nah, I go fishing and disc golfing almost everyday, but I need something to do when it's shitty out.
That's what I told the customer service guys at the end of it. I said I would rather go out and buy a PS3 than pay $75 to fix my Xbox again. I asked him to explain to me why I should keep giving them my business.
I was just heckling you. Apparently there are some major issues with that system. I have a friend who has had to send it back twice as well.
I'm ready for the next generation Wii.
shocking!