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What a jerk...

libragirllibragirl Posts: 4,632
edited June 2008 in All Encompassing Trip
I work at a nonprofit as an admin assistant. A part of my job is answering, screening and routing calls to the staff. Well anyway I get this sales call today, I knew it was unsolicted. There is music blasting in the background and I couldn't hear them when they said the name of the company they were calling from. So he gets all snotty and repeats the name with an attitude. So I asked him why he was calling. So he said I don't understand these questions....

it's called

DOING MY JOB!

I friggin hung up on him, I can't believe I did that but I didn't feel like dealing with him.

Sorry...this is a stupid thread..I was just venting.
These cuts are leaving creases. Trace the scars to fit the pieces, to tell the story, you don't need to say a word.
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  • Phantom PainPhantom Pain Posts: 9,876
    Whatever !

    ;)
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    The ONLY thing better than a glass of beer is tea with Miss McGill



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  • libragirllibragirl Posts: 4,632
    Phantom Pain wrote:
    Whatever !

    ;)


    he..he...I just can't believe I hung up on him. I never do that.
    These cuts are leaving creases. Trace the scars to fit the pieces, to tell the story, you don't need to say a word.
  • chiquimonkeychiquimonkey Posts: 9,337
    i've gotten rude people calling before. it makes me wish i had an air horn handy, just blare it in the receiver and CLICK lol
  • libragirllibragirl Posts: 4,632
    chiquimonkey wrote:
    i've gotten rude people calling before. it makes me wish i had an air horn handy, just blare it in the receiver and CLICK lol

    ha..I wish. Usually I'm better handling rude callers but something in his tone pissed me off...that kind of day I guess.
    These cuts are leaving creases. Trace the scars to fit the pieces, to tell the story, you don't need to say a word.
  • Get_RightGet_Right Posts: 13,312
    libragirl wrote:
    he..he...I just can't believe I hung up on him. I never do that.

    I always do that.

    "put us on the do not call list and do not call here again"
    click
  • Phantom PainPhantom Pain Posts: 9,876
    libragirl wrote:
    he..he...I just can't believe I hung up on him. I never do that.

    Are your calls recorded ?

    If not don't worry about it

    I've done it at my work....people can just piss you off at the wrong time sometimes
    My drinking team has a hockey problem

    The ONLY thing better than a glass of beer is tea with Miss McGill



    A protuberance of flesh above the waistband of a tight pair of trousers
  • libragirllibragirl Posts: 4,632
    Get_Right wrote:
    I always do that.

    "put us on the do not call list and do not call here again"
    click

    Something about it didn't see on the level. The guy sounded so unprofessional...music was blasting.
    These cuts are leaving creases. Trace the scars to fit the pieces, to tell the story, you don't need to say a word.
  • libragirllibragirl Posts: 4,632
    Phantom Pain wrote:
    Are your calls recorded ?

    If not don't worry about it

    I've done it at my work....people can just piss you off at the wrong time sometimes

    No, they aren't. I would never ever hang up on a client though. Believe me they can be rude and abusive but it's understandable because of what they are going through.
    These cuts are leaving creases. Trace the scars to fit the pieces, to tell the story, you don't need to say a word.
  • Get_RightGet_Right Posts: 13,312
    libragirl wrote:
    Something about it didn't see on the level. The guy sounded so unprofessional...music was blasting.

    then click comes without any courtesy
  • normnorm Posts: 31,146
    got a telemarking call once....the guy started his spiel and i said "not interested. thanks" and hung up


    guy called me back and cussed me out and hung up :eek: :D
  • libragirllibragirl Posts: 4,632
    cutback wrote:
    got a telemarking call once....the guy started his spiel and i said "not interested. thanks" and hung up


    guy called me back and cussed me out and hung up :eek: :D

    whoa...I do feel bad because it's their job but having an attitude isn't going to help. I was kind of thinking this person would do that...
    These cuts are leaving creases. Trace the scars to fit the pieces, to tell the story, you don't need to say a word.
  • intodeepintodeep Posts: 7,240
    I have to unfortunately do cold calling for my job. I generally try to be polite and profesional no matter what.

    I try not to get mad at people if they hang up on me but if i'm not "profesionally persistant" i would lose my job for not trying hard enough. I've can't tell you how many times i've heard no, but i've been persistant and it has turned into a yes and business for my company.

    I think you just have to be polite about it though. It did not sound like the guy who called you was profesional or polite.
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  • libragirllibragirl Posts: 4,632
    intodeep wrote:
    I have to unfortunately do cold calling for my job. I generally try to be polite and profesional no matter what.

    I try not to get mad at people if they hang up on me but if i'm not "profesionally persistant" i would lose my job for not trying hard enough. I've can't tell you how many times i've heard no, but i've been persistant and it has turned into a yes and business for my company.

    I think you just have to be polite about it though. It did not sound like the guy who called you was profesional or polite.

    Oh yeah, I definitely understand it's people's jobs and I can handle persistance if it's done in a polite way, I know that's part of the job. He was just a weirdo. I really beleive it wasn't on the level.
    These cuts are leaving creases. Trace the scars to fit the pieces, to tell the story, you don't need to say a word.
  • LONGRDLONGRD Posts: 6,036
    cutback wrote:
    got a telemarking call once....the guy started his spiel and i said "not interested. thanks" and hung up


    guy called me back and cussed me out and hung up :eek: :D
    I usually get machines talking to me so I dont have a chance of telling them I'm not interested.
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  • RygarRygar Posts: 8,689
    chiquimonkey wrote:
    i've gotten rude people calling before. it makes me wish i had an air horn handy, just blare it in the receiver and CLICK lol
    Excellent. My thanks to you.
  • Heineken HelenHeineken Helen Posts: 18,095
    libragirl wrote:
    I work at a nonprofit as an admin assistant. A part of my job is answering, screening and routing calls to the staff. Well anyway I get this sales call today, I knew it was unsolicted. There is music blasting in the background and I couldn't hear them when they said the name of the company they were calling from. So he gets all snotty and repeats the name with an attitude. So I asked him why he was calling. So he said I don't understand these questions....

    it's called

    DOING MY JOB!

    I friggin hung up on him, I can't believe I did that but I didn't feel like dealing with him.

    Sorry...this is a stupid thread..I was just venting.
    :o some people are just so rude... I would have just said 'what?' 'sorry what? Hello?' 'nah, I can't hear anything' and then hung up :) same if somebody has me on speaker phone. It's just rude.
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  • libragirllibragirl Posts: 4,632
    Heineken Helen wrote:
    :o some people are just so rude... I would have just said 'what?' 'sorry what? Hello?' 'nah, I can't hear anything' and then hung up :) same if somebody has me on speaker phone. It's just rude.

    lol...well yeah I did have trouble hearing him with the music in the background. I just had zero patience yesterday.
    These cuts are leaving creases. Trace the scars to fit the pieces, to tell the story, you don't need to say a word.
  • Heineken HelenHeineken Helen Posts: 18,095
    libragirl wrote:
    lol...well yeah I did have trouble hearing him with the music in the background. I just had zero patience yesterday.
    :D that's allowed too... sometimes I just say 'hello?' the once and hang up!
    The Astoria??? Orgazmic!
    Verona??? it's all surmountable
    Dublin 23.08.06 "The beauty of Ireland, right there!"
    Wembley? We all believe!
    Copenhagen?? your light made us stars
    Chicago 07? And love
    What a different life
    Had I not found this love with you
  • libragirllibragirl Posts: 4,632
    Heineken Helen wrote:
    :D that's allowed too... sometimes I just say 'hello?' the once and hang up!

    I think it was his tone really. I have had people be aggressive but still in a polite way..if that makes sense. But he just had this shitty attitude...
    These cuts are leaving creases. Trace the scars to fit the pieces, to tell the story, you don't need to say a word.
  • dbhdbh Posts: 156
    Sometimes I'll turn it around on a telemarketer...after he/she goes thru their schpeil, I'll say "I'll consider it if you'll buy a magazine subscription for my son's fund raiser." That usually throws them off guard, and it's kinda funny! :D

    My sister-in-law hates telemarketers...when they ask if she is available, she'll say "I'm sorry, but (her name) just passed away, please don't call here again." :eek:
    ~we were but stones...your life made us stars~
  • libragirllibragirl Posts: 4,632
    dbh wrote:
    Sometimes I'll turn it around on a telemarketer...after he/she goes thru their schpeil, I'll say "I'll consider it if you'll buy a magazine subscription for my son's fund raiser." That usually throws them off guard, and it's kinda funny! :D

    My sister-in-law hates telemarketers...when they ask if she is available, she'll say "I'm sorry, but (her name) just passed away, please don't call here again." :eek:

    It kind of makes me think of that one seinfeld episode when he asked for the telemarketers home number...lol
    These cuts are leaving creases. Trace the scars to fit the pieces, to tell the story, you don't need to say a word.
  • eMMIeMMI Posts: 6,262
    dbh wrote:
    Sometimes I'll turn it around on a telemarketer...after he/she goes thru their schpeil, I'll say "I'll consider it if you'll buy a magazine subscription for my son's fund raiser." That usually throws them off guard, and it's kinda funny! :D

    that's pretty funny. I've worked as a telemarketer and it can be a pain when the people you call try to "outwit" you or something. it's always the same jokes and stuff. :rolleyes: and some people get so unbelievably smug when they think they've really baffled you by being rude or something.

    pissed me off no end.
    dbh wrote:
    My sister-in-law hates telemarketers...when they ask if she is available, she'll say "I'm sorry, but (her name) just passed away, please don't call here again." :eek:


    but that! that is really focking mean! :eek: two times I called someone and the person had died. one time it was really recent and the person who picked up the phone was the guys widow.

    I mean, no offence to your sis-in-law, but as an ex-telemarketer, I see their side of it and that really sucks. :o
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  • dbhdbh Posts: 156
    libragirl wrote:
    It kind of makes me think of that one seinfeld episode when he asked for the telemarketers home number...lol
    ha ha ha...yeah, I remember that one :D
    ~we were but stones...your life made us stars~
  • dbhdbh Posts: 156
    eMMI wrote:
    but that! that is really focking mean! :eek: two times I called someone and the person had died. one time it was really recent and the person who picked up the phone was the guys widow.

    I mean, no offence to your sis-in-law, but as an ex-telemarketer, I see their side of it and that really sucks. :o
    I agree! I told her that it was pretty cruel to do that, but she was like "Eh, whatever" She's just like that.
    ~we were but stones...your life made us stars~
  • InHiding19InHiding19 Posts: 2,385
    you should have told him to fuck off first
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  • libragirllibragirl Posts: 4,632
    Oxxys wrote:
    you should have told him to fuck off first

    oh boy did I want to....but being at work and around other people I couldn't.
    These cuts are leaving creases. Trace the scars to fit the pieces, to tell the story, you don't need to say a word.
  • you areyou are Posts: 1,651
    libragirl wrote:
    I work at a nonprofit as an admin assistant. A part of my job is answering, screening and routing calls to the staff. Well anyway I get this sales call today, I knew it was unsolicted. There is music blasting in the background and I couldn't hear them when they said the name of the company they were calling from. So he gets all snotty and repeats the name with an attitude. So I asked him why he was calling. So he said I don't understand these questions....

    it's called

    DOING MY JOB!

    I friggin hung up on him, I can't believe I did that but I didn't feel like dealing with him.

    Sorry...this is a stupid thread..I was just venting.

    no, i don't think it's stupid. you're the gate keeper and if he wants to talk to someone then he needs to be more polite. i have to cover the front desk sometimes too, sometimes people don't realize what you have to put up with in that position.
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  • libragirllibragirl Posts: 4,632
    you are wrote:
    sometimes people don't realize what you have to put up with in that position.

    very true. Some people at my job thing answering the phones? No biggie...
    These cuts are leaving creases. Trace the scars to fit the pieces, to tell the story, you don't need to say a word.
  • geniegenie Posts: 2,222
    libragirl wrote:
    I work at a nonprofit as an admin assistant. A part of my job is answering, screening and routing calls to the staff. Well anyway I get this sales call today, I knew it was unsolicted. There is music blasting in the background and I couldn't hear them when they said the name of the company they were calling from. So he gets all snotty and repeats the name with an attitude. So I asked him why he was calling. So he said I don't understand these questions....

    it's called

    DOING MY JOB!

    I friggin hung up on him, I can't believe I did that but I didn't feel like dealing with him.

    Sorry...this is a stupid thread..I was just venting.

    ah, don't worry he is fucking stupid for thinking that your questions are irrelevant as an administrator you need to know who it is and where they are from
  • libragirllibragirl Posts: 4,632
    genie wrote:
    ah, don't worry he is fucking stupid for thinking that your questions are irrelevant as an administrator you need to know who it is and where they are from

    I know! He hasn't called back to my knowledge.
    These cuts are leaving creases. Trace the scars to fit the pieces, to tell the story, you don't need to say a word.
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