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Unreasonable Restrictions on Tickets?

rlm2145rlm2145 Posts: 79
edited February 8 in The Porch
Before I express my anger about what I fear to be true, I just want to confirm:

If I a friend of mine has tickets to a show (in this case, Miami2), is there really NO way for him to transfer the tickets to me directly? I am of course planning to pay him what he paid for them. We went over this or an hour yesterday, and are dumbfounded at this. He bought two tickets during the fan club lottery, invited me, now he has a family situation to deal with and can't go. We bought flights (from LA) and everything, and I can't for the life of me figure out how I can still go. To be clear, we're both 10C members (I sadly didn't win for that show), and he's been a member for over 25 years. This seems so normal we didn't ever think it would be an issue.

He saw that he can re-sell them on the open market (for a price TM dictates) but not transfer for them to a fellow PJ fan, which certainly prompted us to wonder if this is a money-making decision. But hoping not.
Post edited by rlm2145 on

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  • RS151862RS151862 Pittsburgh, PA Posts: 2,686
    Just have him give you his Ticketmaster login 
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  • vant0037vant0037 Posts: 6,147
    Yes the restrictions are dumb but yes, you could just use his login info for TM.  I ahem know of many people doing that before without issue.
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  • rlm2145rlm2145 Posts: 79
    I appreciate that advice, we did try that. Unfortunately now you have to add it to your Apple Wallet, and you can do that, but then it immediately says something like "These tickets are invalid since they're connected to a different Apple ID"

    Sharing TM logins wouldn't be a big deal, but figuring out how to do all that with an Apple ID would be over the top...
  • seanwonseanwon Posts: 519
    rlm2145 said:
    Before I express my anger about why I fear to be true, I just want to confirm:

    If I a friend of mine has tickets to a show (in this case, Miami2), is there really NO way for him to transfer the tickets to me directly? I am of course planning to pay him what he paid for them. We went over this or an hour yesterday, and are dumbfounded at this. He bought two tickets during the fan club lottery, invited me, now he has a family situation to deal with and can't go. We bought flights (from LA) and everything, and I can't for the life of me figure out how I can still go. To be clear, we're both 10C members (I sadly didn't win for that show), and he's been a member for over 25 years. This seems so normal we didn't ever think it would be an issue.

    He saw that he can re-sell them on the open market (for a price TM dictates) but not transfer for them to a fellow PJ fan, which certainly prompted us to wonder if this is a money-making decision. But hoping not.
    It was clearly stated in the Fan Club e-mail that tickets are non-transferable.  Did neither of you read it?
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  • rlm2145rlm2145 Posts: 79
    edited February 8
    seanwon said:
    rlm2145 said:
    Before I express my anger about why I fear to be true, I just want to confirm:

    If I a friend of mine has tickets to a show (in this case, Miami2), is there really NO way for him to transfer the tickets to me directly? I am of course planning to pay him what he paid for them. We went over this or an hour yesterday, and are dumbfounded at this. He bought two tickets during the fan club lottery, invited me, now he has a family situation to deal with and can't go. We bought flights (from LA) and everything, and I can't for the life of me figure out how I can still go. To be clear, we're both 10C members (I sadly didn't win for that show), and he's been a member for over 25 years. This seems so normal we didn't ever think it would be an issue.

    He saw that he can re-sell them on the open market (for a price TM dictates) but not transfer for them to a fellow PJ fan, which certainly prompted us to wonder if this is a money-making decision. But hoping not.
    It was clearly stated in the Fan Club e-mail that tickets are non-transferable.  Did neither of you read it?
    I dont know. Again this seems so entirely reasonable and normal that it never occurred to either of us to be an issue. Is the issue here really my reading comprehension and not that it exists and all the pitfalls it creates?
    Post edited by rlm2145 on
  • rlm2145rlm2145 Posts: 79
    edited February 8
    Again, we're not trying to run some scam here. This is "Hey, I can't use these tickets tonight, here you go."

    It's very annoying that the ONLY way he doesn't take a total bath on the tickets is to sell them back to TM, which they will mark up to $1,000 each and give him face value. What are we doing here? Who is benefitting? 
  • GlowGirlGlowGirl New York, NY Posts: 11,448
    rlm2145 said:
    I appreciate that advice, we did try that. Unfortunately now you have to add it to your Apple Wallet, and you can do that, but then it immediately says something like "These tickets are invalid since they're connected to a different Apple ID"

    Sharing TM logins wouldn't be a big deal, but figuring out how to do all that with an Apple ID would be over the top...
    You don’t have to add to the wallet. If you login to their account the day of the show the barcode will be in the app. They usually add it a few days before the show. So, you can use your friend’s login and just scan the tickets from the app. No wallet needed. 
  • rlm2145rlm2145 Posts: 79
    GlowGirl said:
    rlm2145 said:
    I appreciate that advice, we did try that. Unfortunately now you have to add it to your Apple Wallet, and you can do that, but then it immediately says something like "These tickets are invalid since they're connected to a different Apple ID"

    Sharing TM logins wouldn't be a big deal, but figuring out how to do all that with an Apple ID would be over the top...
    You don’t have to add to the wallet. If you login to their account the day of the show the barcode will be in the app. They usually add it a few days before the show. So, you can use your friend’s login and just scan the tickets from the app. No wallet needed. 
    I hope this is true  :) Would be nice to know before flying cross country though
  • RatherStarvedRatherStarved Posts: 5,262
    rlm2145 said:
    Again, we're not trying to run some scam here. This is "Hey, I can't use these tickets tonight, here you go."

    It's very annoying that the ONLY way he doesn't take a total bath on the tickets is to sell them back to TM, which they will mark up to $1,000 each and give him face value. What are we doing here? Who is benefitting? 
    The sale isn’t back to TM.  It’s via TM’s platform to a buyer.  These days there are lots of bots but if you want to sell to someone there’s a way to send a link.  It’s not guaranteed to work but some people have had success with it.  Tons of people on here can elaborate.  

    I’m not defending the system.  I’m not for it or against it.  Just trying to work with it as a fan.  
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  • RS151862RS151862 Pittsburgh, PA Posts: 2,686
    rlm2145 said:
    GlowGirl said:
    rlm2145 said:
    I appreciate that advice, we did try that. Unfortunately now you have to add it to your Apple Wallet, and you can do that, but then it immediately says something like "These tickets are invalid since they're connected to a different Apple ID"

    Sharing TM logins wouldn't be a big deal, but figuring out how to do all that with an Apple ID would be over the top...
    You don’t have to add to the wallet. If you login to their account the day of the show the barcode will be in the app. They usually add it a few days before the show. So, you can use your friend’s login and just scan the tickets from the app. No wallet needed. 
    I hope this is true  :) Would be nice to know before flying cross country though
    It’s definitely true, the bar codes will appear in Ticketmaster in the days approaching the show. 
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  • ChrrieChrrie Posts: 204
    rlm2145 said:
    GlowGirl said:
    rlm2145 said:
    I appreciate that advice, we did try that. Unfortunately now you have to add it to your Apple Wallet, and you can do that, but then it immediately says something like "These tickets are invalid since they're connected to a different Apple ID"

    Sharing TM logins wouldn't be a big deal, but figuring out how to do all that with an Apple ID would be over the top...
    You don’t have to add to the wallet. If you login to their account the day of the show the barcode will be in the app. They usually add it a few days before the show. So, you can use your friend’s login and just scan the tickets from the app. No wallet needed. 
    I hope this is true  :) Would be nice to know before flying cross country though
    It’s true. You don’t need to ever have them in your apple wallet, just scan directly in the TM app. The barcode will appear like 72 hours before the show. 
  • PJINFLAPJINFLA Posts: 788
    Chrrie said:
    rlm2145 said:
    GlowGirl said:
    rlm2145 said:
    I appreciate that advice, we did try that. Unfortunately now you have to add it to your Apple Wallet, and you can do that, but then it immediately says something like "These tickets are invalid since they're connected to a different Apple ID"

    Sharing TM logins wouldn't be a big deal, but figuring out how to do all that with an Apple ID would be over the top...
    You don’t have to add to the wallet. If you login to their account the day of the show the barcode will be in the app. They usually add it a few days before the show. So, you can use your friend’s login and just scan the tickets from the app. No wallet needed. 
    I hope this is true  :) Would be nice to know before flying cross country though
    It’s true. You don’t need to ever have them in your apple wallet, just scan directly in the TM app. The barcode will appear like 72 hours before the show. 
    You just have to hope there are no wifi issues at the venue
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  • Get_RightGet_Right Posts: 13,495
    There are no unreasonable restrictions. Do not buy 10C tix if you are not 100% certain you can go. It is that simple.
  • dmbolpdmbolp ATL Posts: 1,436
    rlm2145 said:
    I appreciate that advice, we did try that. Unfortunately now you have to add it to your Apple Wallet, and you can do that, but then it immediately says something like "These tickets are invalid since they're connected to a different Apple ID"

    Sharing TM logins wouldn't be a big deal, but figuring out how to do all that with an Apple ID would be over the top...
    Does this happen because you've already saved tickets to a first Apple ID wallet, and then later logging into someone else's device with their own Apple ID?  Or, how do tickets become "connected" to the first Apple ID?
  • bootlegbootleg Posts: 758
    If you are allowed to transfer then it just opens it up to people making backdoor deals for more than face value.  You could just borrow the TM login for the show or try a coordinated drop.  Those can be successful if both parties are on the same page but are also potentially open to bots sniping the tix.  If it’s someone you know just boriw the TM login.  They don’t need to be in your wallet and I’ve actually had more issues with tickets not scanning from the wallet than through the app.
  • given2flymgiven2flym Posts: 64
    PJINFLA said:
    Chrrie said:
    rlm2145 said:
    GlowGirl said:
    rlm2145 said:
    I appreciate that advice, we did try that. Unfortunately now you have to add it to your Apple Wallet, and you can do that, but then it immediately says something like "These tickets are invalid since they're connected to a different Apple ID"

    Sharing TM logins wouldn't be a big deal, but figuring out how to do all that with an Apple ID would be over the top...
    You don’t have to add to the wallet. If you login to their account the day of the show the barcode will be in the app. They usually add it a few days before the show. So, you can use your friend’s login and just scan the tickets from the app. No wallet needed. 
    I hope this is true  :) Would be nice to know before flying cross country though
    It’s true. You don’t need to ever have them in your apple wallet, just scan directly in the TM app. The barcode will appear like 72 hours before the show. 
    You just have to hope there are no wifi issues at the venue
    Im not sure if this is serious, but if it is…

    1. Tickets will load on any normal network - LTE, 5G, etc. Don’t need WiFi. 
    2. If you’re really REALLY worried about it, you could literally go anywhere with wifi in the day or two before the show and load your ticket on the website and boom. There’s the tickets. 
    3. The worst I’ve ever experienced a barcode loading was at a basketball game. It took 3 minutes. And that was it. Barcode loaded. Walked in. 
  • ChrrieChrrie Posts: 204
    dmbolp said:
    rlm2145 said:
    I appreciate that advice, we did try that. Unfortunately now you have to add it to your Apple Wallet, and you can do that, but then it immediately says something like "These tickets are invalid since they're connected to a different Apple ID"

    Sharing TM logins wouldn't be a big deal, but figuring out how to do all that with an Apple ID would be over the top...
    Does this happen because you've already saved tickets to a first Apple ID wallet, and then later logging into someone else's device with their own Apple ID?  Or, how do tickets become "connected" to the first Apple ID?
    The first time I saw the issue was when someone else saved my partner’s tickets to their mobile wallet, prior to that my partner had never used the mobile wallet for TM tickets. It seems like the mobile wallet on the other person’s phone then got tied to my partner’s TM account and from then on he can no longer use his own tickets in his own phone. 
  • pjhawkspjhawks Posts: 12,679
    edited February 8
    They may be unreasonable but they were clearly stated before the on sale 
  • Merkin BallerMerkin Baller Posts: 11,939
    Yeah, the rules were clear, and have been in place for a few years now, as dumb as they are. 

    However, glowgirl & others are correct, using your friends login is the way to go, and I wouldn’t t expect any WiFi issues at the Hard Rock casino. 
  • KJ228171KJ228171 Posts: 265
    rlm2145 said:
    I appreciate that advice, we did try that. Unfortunately now you have to add it to your Apple Wallet, and you can do that, but then it immediately says something like "These tickets are invalid since they're connected to a different Apple ID"

    Sharing TM logins wouldn't be a big deal, but figuring out how to do all that with an Apple ID would be over the top...
    Don't add them to you Wallet. Reports of wonky, linky to the TM account and the phone. Just use them from the browser or the app after they turn on the barcode.
  • danofundanofun Posts: 1,116
    KJ228171 said:
    rlm2145 said:
    I appreciate that advice, we did try that. Unfortunately now you have to add it to your Apple Wallet, and you can do that, but then it immediately says something like "These tickets are invalid since they're connected to a different Apple ID"

    Sharing TM logins wouldn't be a big deal, but figuring out how to do all that with an Apple ID would be over the top...
    Don't add them to you Wallet. Reports of wonky, linky to the TM account and the phone. Just use them from the browser or the app after they turn on the barcode.
    Agreed. I’ve had a few different issues with wallet tickets over the years. I’ve never had an issue with the app.
  • pjl44pjl44 Posts: 9,956
    rlm2145 said:
    seanwon said:
    rlm2145 said:
    Before I express my anger about why I fear to be true, I just want to confirm:

    If I a friend of mine has tickets to a show (in this case, Miami2), is there really NO way for him to transfer the tickets to me directly? I am of course planning to pay him what he paid for them. We went over this or an hour yesterday, and are dumbfounded at this. He bought two tickets during the fan club lottery, invited me, now he has a family situation to deal with and can't go. We bought flights (from LA) and everything, and I can't for the life of me figure out how I can still go. To be clear, we're both 10C members (I sadly didn't win for that show), and he's been a member for over 25 years. This seems so normal we didn't ever think it would be an issue.

    He saw that he can re-sell them on the open market (for a price TM dictates) but not transfer for them to a fellow PJ fan, which certainly prompted us to wonder if this is a money-making decision. But hoping not.
    It was clearly stated in the Fan Club e-mail that tickets are non-transferable.  Did neither of you read it?
    I dont know. Again this seems so entirely reasonable and normal that it never occurred to either of us to be an issue. Is the issue here really my reading comprehension and not that it exists and all the pitfalls it creates?
    It's been like this for over 20 years in different forms. If either of you have been in the Ten Club for a while you know all this and are being disingenuous. If you're new members, yes you should make yourself aware of fan club ticketing rules.
  • pjl44pjl44 Posts: 9,956
    I have a great Ten Club number and if they lifted restrictions on transferability I would enter for a lot more shows and transfer them to my friends in other cities. That's just reality. 
  • bootlegbootleg Posts: 758
    pjl44 said:
    I have a great Ten Club number and if they lifted restrictions on transferability I would enter for a lot more shows and transfer them to my friends in other cities. That's just reality. 
    Yeah this for sure would happen even more than it already is.  On these short tour runs people are just putting in for every show now and using the good tickets they get for one show as trade bait for the shows they want to attend.  It’s a little more risk if you have a high 10c number if the shows don’t sell out but if you have a low number you know your tickets will sell no matter what.  Feel like they need to address this somehow on future runs.
  • Get_RightGet_Right Posts: 13,495
    It is not complicated. Only buy 10C tickets to shows you will attend. Otherwise, let another 10C member buy them.
  • yosiyosi NYC Posts: 3,074
    rlm2145 said:
    GlowGirl said:
    rlm2145 said:
    I appreciate that advice, we did try that. Unfortunately now you have to add it to your Apple Wallet, and you can do that, but then it immediately says something like "These tickets are invalid since they're connected to a different Apple ID"

    Sharing TM logins wouldn't be a big deal, but figuring out how to do all that with an Apple ID would be over the top...
    You don’t have to add to the wallet. If you login to their account the day of the show the barcode will be in the app. They usually add it a few days before the show. So, you can use your friend’s login and just scan the tickets from the app. No wallet needed. 
    I hope this is true  :) Would be nice to know before flying cross country though
    Def true.
    you couldn't swing if you were hangin' from a palm tree in a hurricane

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