Bootleg Download Code Expiry?

Hi all,
I'm trying to get the first Vegas show with a download code I have left over from 2017 - it says it's still valid however when I input it at checkout it says 'discount code isn’t valid for the items in your cart'. 
Has anyone else had a similar problem? Do the codes expire or am I just doing something wrong?
Any help would be much appreciated. 

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