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Ten Club ticket: When should I see the bar code or ability to add to my wallet?

JD2381JD2381 Posts: 52
in The Porch
I have a ticket for the 13th. When I view it in the Ticketmaster App, there's no bar code or ability to add to my wallet. Usually they show a countdown indicating when those would show up, but I'm not seeing that now. Unfortunately I had a back and forth with the robot-like CSRs at Ticketmaster, who kept repeating that I should click on links that don't exist. 

I seem to remember that the ticket will become "live" two days before the show, but TM doesn't indicate anything about it.

Thanks.

Jim
PJ:
11/1/1992 Mountain View (Bridge School) // 10/1/1994 Mountain View (Bridge School) // 6/24/1995 San Francisco // 11/4/1995 San Jose // 10/19/1996 Mountain View (Bridge School) // 11/19/1997 Oakland (opening for Rolling Stones) // 6/30/1998 Minneapolis // 9/11/1998 New York // 10/30/1999 Mountain View (Bridge School) // 10/31/2000 Mountain View // 10/21/2001 Mountain View (Bridge School) // 6/1/2003 Mountain View // 6/6/2003 Las Vegas // 10/26/2003 Mountain View (Bridge School) // 5/12/2006 Albany, NY // 7/15/2006 San Francisco // 7/16/2006 San Francisco // 10/22/2006 Mountain View (Bridge School) // 7/12/2008 Los Angeles (VH1 Rock Honors The Who) // 8/28/2009 San Francisco (Outside Lands) // 10/1/2009 Los Angeles // 10/24/2010 Mountain View (Bridge School) // 11/26/2013 Oakland // 10/19/2014 St. Paul // 10/26/2014 Mountain View (Bridge School) // 5/12/2022 Oakland // 5/13/24 Sacramento
EV:
10/24/2004 Mountain View (Bridge School) // 7/11/11 Oakland // 10/23/11 Mountain View (Bridge School) // 10/21/12 Mountain View (Bridge School) // 

Comments

  • Robdog983Robdog983 Visalia, CA Posts: 143
    edited May 4
    Mine is the same way. It’s for MSG. It says “hold near reader” at the bottom of the ticket so I assume the venue scanners will recognize it without the barcode. Just a guess. But it could become “live” closer to the show as well just as you mentioned.
    Post edited by Robdog983 on
  • njhaley1njhaley1 Valley of the Sun Posts: 827
    JD2381 said:
    I have a ticket for the 13th. When I view it in the Ticketmaster App, there's no bar code or ability to add to my wallet. Usually they show a countdown indicating when those would show up, but I'm not seeing that now. Unfortunately I had a back and forth with the robot-like CSRs at Ticketmaster, who kept repeating that I should click on links that don't exist. 

    I seem to remember that the ticket will become "live" two days before the show, but TM doesn't indicate anything about it.

    Thanks.

    Jim
    3 days before the show. Neither 4, nor 2, but 3.
  • JD2381JD2381 Posts: 52
    njhaley1 said:
    JD2381 said:
    I have a ticket for the 13th. When I view it in the Ticketmaster App, there's no bar code or ability to add to my wallet. Usually they show a countdown indicating when those would show up, but I'm not seeing that now. Unfortunately I had a back and forth with the robot-like CSRs at Ticketmaster, who kept repeating that I should click on links that don't exist. 

    I seem to remember that the ticket will become "live" two days before the show, but TM doesn't indicate anything about it.

    Thanks.

    Jim
    3 days before the show. Neither 4, nor 2, but 3.
    Thanks!
    PJ:
    11/1/1992 Mountain View (Bridge School) // 10/1/1994 Mountain View (Bridge School) // 6/24/1995 San Francisco // 11/4/1995 San Jose // 10/19/1996 Mountain View (Bridge School) // 11/19/1997 Oakland (opening for Rolling Stones) // 6/30/1998 Minneapolis // 9/11/1998 New York // 10/30/1999 Mountain View (Bridge School) // 10/31/2000 Mountain View // 10/21/2001 Mountain View (Bridge School) // 6/1/2003 Mountain View // 6/6/2003 Las Vegas // 10/26/2003 Mountain View (Bridge School) // 5/12/2006 Albany, NY // 7/15/2006 San Francisco // 7/16/2006 San Francisco // 10/22/2006 Mountain View (Bridge School) // 7/12/2008 Los Angeles (VH1 Rock Honors The Who) // 8/28/2009 San Francisco (Outside Lands) // 10/1/2009 Los Angeles // 10/24/2010 Mountain View (Bridge School) // 11/26/2013 Oakland // 10/19/2014 St. Paul // 10/26/2014 Mountain View (Bridge School) // 5/12/2022 Oakland // 5/13/24 Sacramento
    EV:
    10/24/2004 Mountain View (Bridge School) // 7/11/11 Oakland // 10/23/11 Mountain View (Bridge School) // 10/21/12 Mountain View (Bridge School) // 

  • JD2381JD2381 Posts: 52
    For what it's worth, the TM robots gave up trying to answer and referred me to Ticketstoday, because I "purchased my tickets from Tickesto. They replied right away and said that the barcode shows up 28 to 48 hours before the show, and if not I "must contact Ticketmaster for assistance as your tickets are already in the Ticketmaster account." 

    It's good to know that TM is making good use of the $$$$$ they're charging for some of the tickets. I know customer service sucks most everywhere, but if they're going to read from a script and follow mechanical procedures, you'd think that something as fundamental as this would be in their AI.

    Anyway, this is all misplaced excitement on my part. I can't wait to hear about tonight!

    Jim
    PJ:
    11/1/1992 Mountain View (Bridge School) // 10/1/1994 Mountain View (Bridge School) // 6/24/1995 San Francisco // 11/4/1995 San Jose // 10/19/1996 Mountain View (Bridge School) // 11/19/1997 Oakland (opening for Rolling Stones) // 6/30/1998 Minneapolis // 9/11/1998 New York // 10/30/1999 Mountain View (Bridge School) // 10/31/2000 Mountain View // 10/21/2001 Mountain View (Bridge School) // 6/1/2003 Mountain View // 6/6/2003 Las Vegas // 10/26/2003 Mountain View (Bridge School) // 5/12/2006 Albany, NY // 7/15/2006 San Francisco // 7/16/2006 San Francisco // 10/22/2006 Mountain View (Bridge School) // 7/12/2008 Los Angeles (VH1 Rock Honors The Who) // 8/28/2009 San Francisco (Outside Lands) // 10/1/2009 Los Angeles // 10/24/2010 Mountain View (Bridge School) // 11/26/2013 Oakland // 10/19/2014 St. Paul // 10/26/2014 Mountain View (Bridge School) // 5/12/2022 Oakland // 5/13/24 Sacramento
    EV:
    10/24/2004 Mountain View (Bridge School) // 7/11/11 Oakland // 10/23/11 Mountain View (Bridge School) // 10/21/12 Mountain View (Bridge School) // 

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