Melbourne 2024 Confirmation Presale Emails

So (YAY) apparently I managed to get two tickets to the Melbourne show as my credit card got charged and I got a 'confirmed' email on the 18th of feb Yet no idea of seat allocation. Confirm email said check for separate email about seat and access to tickets which was to come by the 23rd Feb. It hasn't arrived (yep checked junk spam etc). Emailed ticketmaster and they have said I'll get access 2 weeks before the show??? yet on their website it says should know in March? 
Has this happened to anyone else? Any ideas?
What Happens Next?
If we were unable to fulfill your ticket request, no further action is required. If your request was confirmed, check your inbox for a separate email from us with further instructions.

One day I will be… an elderly woman behind the counter in a small town….. and I will be loving it!

We all have the responsibility to care for ourselves, each other and more importantly the earth & its inhabitants that don't communicate the way that humans do.
Peace love and mung beans baby!
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