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How to get Refund for rescheduled show???

cbay19cbay19 Posts: 16
in The Porch
Please help.  I have been looking into how to ask for a refund for the rescheduled show in Indy.  Now that they came out with the new dates, I know now that I can’t make it.  How do I request a refund.  Is it through Ticketmaster?  Or did I miss an email to opt for a refund from Ten Club?  Thank You!!!!

Comments

  • spankyMPspankyMP Posts: 1,747
    You will be able to sell them for full face value when fan to fan is activated. They'll sell in minutes.
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  • tschavtschav Posts: 2,830
    Likely missed out on a refund window, but you can sell the tickets on the fan to Fan exchange (when it opens up) and get paid out after the show happens
  • PJNBPJNB Posts: 13,426
    I got an email from Ticketmaster telling me it has been rescheduled and I can get a refund on Feb 13th


  • cbay19cbay19 Posts: 16
    PJNB said:
    I got an email from Ticketmaster telling me it has been rescheduled and I can get a refund on Feb 13th


    Thank You!!! I will dig through. 
  • NewfieintheUSANewfieintheUSA Posts: 2,416
    If you log into TM and go to the tickets you should see a request refund button.
  • know1know1 Posts: 6,794
    If you take the refund, though, wouldn't they just end up as Premium? Why not sell them in Fan 2 Fan?
    The only people we should try to get even with...
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  • NewfieintheUSANewfieintheUSA Posts: 2,416
    spankyMP said:
    You will be able to sell them for full face value when fan to fan is activated. They'll sell in minutes.
    F2f is active for Indy 
  • KwienekeKwieneke Indiana Posts: 1,537
    tschav said:
    Likely missed out on a refund window, but you can sell the tickets on the fan to Fan exchange (when it opens up) and get paid out after the show happens
    I think payout is like 2 weeks after F2F sale now. Throw them back into the pool for someone here!
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  • cbay19cbay19 Posts: 16
    Tried to sell them F2F...just not open yet so I will wait and post them then.
  • NewfieintheUSANewfieintheUSA Posts: 2,416
    cbay19 said:
    Tried to sell them F2F...just not open yet so I will wait and post them then.
    Wdym not open? I can post mine
  • cbay19cbay19 Posts: 16
    I NewfieintheUSA said:
    cbay19 said:
    Tried to sell them F2F...just not open yet so I will wait and post them then.
    Wdym not open? I can post mine
    What am I doing wrong?   I logged into TM and tried to hit the sell button and got this message:


    ***Also I called ticketmaster and they couldn't help me because they said I got my tickets through ticketstoday???  I got them from Ten Club and I'm so confused. 
  • SHZASHZA Posts: 3,891
    Lawn tickets? For some reason those weren't always sellable when others were 
  • cbay19cbay19 Posts: 16
    Not lawn tickets  
  • NewfieintheUSANewfieintheUSA Posts: 2,416
    Weird just confirmed I can post mine. 
  • primussucksprimussucks Posts: 2,356
    PJNB said:
    I got an email from Ticketmaster telling me it has been rescheduled and I can get a refund on Feb 13th


    Please sell through fan 2 fan!  There are plenty looking for tickets including myself!  Please pm me with seat location and we can discuss a drop time.
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  • SHZASHZA Posts: 3,891
    Checked my reserved seat and I got the same "resale has not been turned on" message. I still have the refund button too. 
  • NewfieintheUSANewfieintheUSA Posts: 2,416
    SHZA said:
    Checked my reserved seat and I got the same "resale has not been turned on" message. I still have the refund button too. 
    Weird, wonder if it matters if the tix were already bought via f2f or not
  • Jason7192Jason7192 Posts: 312
    NewfieintheUSA said:
    SHZA said:
    Checked my reserved seat and I got the same "resale has not been turned on" message. I still have the refund button too. 
    Weird, wonder if it matters if the tix were already bought via f2f or not
    I upgraded my pavillion seats back in August via f2f & the "sell" option is currently greyed out. (Not that I plan on selling anyway)
  • primussucksprimussucks Posts: 2,356
    So wait, if you buy via fan 2 fan then you can't later sell them again if something comes up and you can't make the show?  Really hope that's not what's happening here! 
    Summerfest 7/8/95
    Missoula 6/20/98
    Alpine Valley 6/26/98 & 6/27/98
    Alpine Valley 10/8/00 
    Champaign 4/23/03
    Alpine Valley 6/21/03
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    Indy 5/7/10
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  • cbay19cbay19 Posts: 16
    I didn't buy mine from F2F.  This was the original ticket that I got from Ten Club.  
  • NewfieintheUSANewfieintheUSA Posts: 2,416
    primussucks said:
    So wait, if you buy via fan 2 fan then you can't later sell them again if something comes up and you can't make the show?  Really hope that's not what's happening here! 
    You can, my point is maybe only tickets that were acquired via f2f can be sold right now
  • NewfieintheUSANewfieintheUSA Posts: 2,416
    Jason7192 said:
    NewfieintheUSA said:
    SHZA said:
    Checked my reserved seat and I got the same "resale has not been turned on" message. I still have the refund button too. 
    Weird, wonder if it matters if the tix were already bought via f2f or not
    I upgraded my pavillion seats back in August via f2f & the "sell" option is currently greyed out. (Not that I plan on selling anyway)
    Ok, that theory is out the window. I don't understand why I can sell and others can't. 
  • GibsonGibson Posts: 2,633
    Possible reasons this isn't working:
    1. If you just set up your banking info, you need to wait a few days for the confirmation deposits to come into your bank account. Then you verify it in Ticketmaster (where you added your bank info)
    2. Something to do with your browser. Try incognito mode if you use Chrome.

    And as a weird last point, if you do have to go through ticketmaster help, force the issue of ticketstoday and hold firm that they are ticketmaster tickets. Eventually someone up the ladder will know what's up and make the issue easier.

    Good luck!


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  • SHZASHZA Posts: 3,891
    I feel like it's one of those things that will resolve itself once F2F is up and running for all shows. 

    The deposit verification is needed to get paid but I don't think it would prevent you from listing. Not in chrome either. 
  • Jason7192Jason7192 Posts: 312
    SHZA said:
    I feel like it's one of those things that will resolve itself once F2F is up and running for all shows. 

    The deposit verification is needed to get paid but I don't think it would prevent you from listing. Not in chrome either. 
    Maybe f2f will open back up for this show once the refund window closes on 3/14? If someone absolutely wants their money back between now & then, it seems TM is making sure that their refund option is the only way to do that. That would allow TM to turn any refunded tix into premium pricing when they're relisted.
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