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Request has been cancelled

orchidlandorchidland Posts: 28
in The Porch
So far I have made (2) ticket requests to Missoula and Vancouver.  After about 10 minutes I received an e-mail from Ticketmaster support that both requests have been cancelled.  What did I do wrong?  I thought we had a few days to get this done.  Any information would be great.

Comments

  • spankyMPspankyMP Posts: 1,747
    You need to put them in at the same time, on one request. Any new request cancels the previous request.
    Randall's Island 9/29/96, Continental Arena 9/8/98, MSG 9/10/98, Jones Beach 8/23/00, 8/24/00, 8/25/00, Nassau Coliseum 4/30/03, MSG 7/8/03, 7/9/03, Continental Arena 6/1/06, 6/3/06, MSG 6/24/08, 6/25/08, Spectrum 10/30/09, 10/31/09, MSG 5/20/10, 5/21/10, PJ20 9/3/11, 9/4/11, Charlottesville 10/29/13, Charlotte 10/30/13, Global Citizen 9/26/15, Raleigh 4/20/16 :( Baltimore 3/28/20 :( Austin 9/18/23, 9/19/23, Forum 5/21/24, Baltimore 9/12/24, Fenway 9/17/24
  • RoleModelsinBlood31RoleModelsinBlood31 Posts: 6,152
    spankyMP said:
    You need to put them in at the same time, on one request. Any new request cancels the previous request.
    It’s two different links though for him/her because one is us and the other is Canada.  I had to do two different entries myself.  Not sure why OP is having an issue
    I'm like an opening band for your mom.
  • orchidlandorchidland Posts: 28
    Thanks for the info.  I will try that out.
  • spankyMPspankyMP Posts: 1,747
    RoleModelsinBlood31 said:
    spankyMP said:
    You need to put them in at the same time, on one request. Any new request cancels the previous request.
    It’s two different links though for him/her because one is us and the other is Canada.  I had to do two different entries myself.  Not sure why OP is having an issue
    Ah, that part sailed over my head.
    Randall's Island 9/29/96, Continental Arena 9/8/98, MSG 9/10/98, Jones Beach 8/23/00, 8/24/00, 8/25/00, Nassau Coliseum 4/30/03, MSG 7/8/03, 7/9/03, Continental Arena 6/1/06, 6/3/06, MSG 6/24/08, 6/25/08, Spectrum 10/30/09, 10/31/09, MSG 5/20/10, 5/21/10, PJ20 9/3/11, 9/4/11, Charlottesville 10/29/13, Charlotte 10/30/13, Global Citizen 9/26/15, Raleigh 4/20/16 :( Baltimore 3/28/20 :( Austin 9/18/23, 9/19/23, Forum 5/21/24, Baltimore 9/12/24, Fenway 9/17/24
  • aus_suzaus_suz Posts: 9,364
    Can anyone tell me if you tried adding a show and it came up with this will cancel your previous request if you didn't proceed would your first request still be valid?


  • spankyMPspankyMP Posts: 1,747
    aus_suz said:
    Can anyone tell me if you tried adding a show and it came up with this will cancel your previous request if you didn't proceed would your first request still be valid?


    I don't know, but you can view your current request by clicking up somewhere near the top of the screen (three dots, three lines etc depending on your browser).
    Randall's Island 9/29/96, Continental Arena 9/8/98, MSG 9/10/98, Jones Beach 8/23/00, 8/24/00, 8/25/00, Nassau Coliseum 4/30/03, MSG 7/8/03, 7/9/03, Continental Arena 6/1/06, 6/3/06, MSG 6/24/08, 6/25/08, Spectrum 10/30/09, 10/31/09, MSG 5/20/10, 5/21/10, PJ20 9/3/11, 9/4/11, Charlottesville 10/29/13, Charlotte 10/30/13, Global Citizen 9/26/15, Raleigh 4/20/16 :( Baltimore 3/28/20 :( Austin 9/18/23, 9/19/23, Forum 5/21/24, Baltimore 9/12/24, Fenway 9/17/24
  • aus_suzaus_suz Posts: 9,364
    spankyMP said:
    aus_suz said:
    Can anyone tell me if you tried adding a show and it came up with this will cancel your previous request if you didn't proceed would your first request still be valid?


    I don't know, but you can view your current request by clicking up somewhere near the top of the screen (three dots, three lines etc depending on your browser).
    It's closed now so can't see. I haven't got an email saying it's cancelled.I didn't go to the next step adding my CC details. I just hope by clicking on the requested show didn't cancel my first request I did 2 days ago. I guess I will find out later today as to whether I get an email or not. :(

  • spankyMPspankyMP Posts: 1,747
    aus_suz said:
    spankyMP said:
    aus_suz said:
    Can anyone tell me if you tried adding a show and it came up with this will cancel your previous request if you didn't proceed would your first request still be valid?


    I don't know, but you can view your current request by clicking up somewhere near the top of the screen (three dots, three lines etc depending on your browser).
    It's closed now so can't see. I haven't got an email saying it's cancelled.I didn't go to the next step adding my CC details. I just hope by clicking on the requested show didn't cancel my first request I did 2 days ago. I guess I will find out later today as to whether I get an email or not. :(

    There should be a link in your confirmation email that will let you view your requests.
    Randall's Island 9/29/96, Continental Arena 9/8/98, MSG 9/10/98, Jones Beach 8/23/00, 8/24/00, 8/25/00, Nassau Coliseum 4/30/03, MSG 7/8/03, 7/9/03, Continental Arena 6/1/06, 6/3/06, MSG 6/24/08, 6/25/08, Spectrum 10/30/09, 10/31/09, MSG 5/20/10, 5/21/10, PJ20 9/3/11, 9/4/11, Charlottesville 10/29/13, Charlotte 10/30/13, Global Citizen 9/26/15, Raleigh 4/20/16 :( Baltimore 3/28/20 :( Austin 9/18/23, 9/19/23, Forum 5/21/24, Baltimore 9/12/24, Fenway 9/17/24
  • aus_suzaus_suz Posts: 9,364
    spankyMP said:
    aus_suz said:
    spankyMP said:
    aus_suz said:
    Can anyone tell me if you tried adding a show and it came up with this will cancel your previous request if you didn't proceed would your first request still be valid?


    I don't know, but you can view your current request by clicking up somewhere near the top of the screen (three dots, three lines etc depending on your browser).
    It's closed now so can't see. I haven't got an email saying it's cancelled.I didn't go to the next step adding my CC details. I just hope by clicking on the requested show didn't cancel my first request I did 2 days ago. I guess I will find out later today as to whether I get an email or not. :(

    There should be a link in your confirmation email that will let you view your requests.
    No I can't see anything, No cancellation email yet. so I hope thats a good thing.
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