TROUBLES WITH TICKETS 10C MEMBERS NOT FROM USA (SHAME)
I'm
still waiting for a solution about HOW TO RESELL my tickects to Austin,
from Spain, cause Ticketmaster didn´t work reselling tickets, if you
don´t have an american account.
This
had to be an advertisment when people from Ten Club of out USA get the
tickets for the tour by raffle, with the condition "if finally, you
can´t or don´t want the seats, you can resell them", because it is not
true for not USA Ten Club members. And it is a SHAME.
It's close a month till the show and I have the tickets yet, and nobody from Ten Club or Ticketmaster made any help about.
I´M SAD AND FURIOUS.
I fell that fans from out of USA are not too important like the USA ones, usually, but this time is the worst. We could buy the tickets but don´t resell (following the Ten Club conditions and especifications at the moment of the purchase) Ten Club had to ADVISED US THEN. What are we going to do now with our tickets? We can´t resell it anyway! Losing our money? It is a lot of money.
Hope the somebody with brain do something fast about.
Mar b.;
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Comments
Somewhat related question for non-Americans. After listing and selling tickets did you need to fill out the 1099-k form (or is that just for US residents - I saw mixed things online about this)? If so, what did you use for the tax identification number?
In the US they think everybody still accept checks, wich 78% of the world does not anymore.
It was mind blowing to the 31 (!!) different Ticketmaster persons i spoked with over email. Yeah will send you a check.......You dont have an American bank account? Huh why not, everybody does they say. Even if i told them i was from the Netherlands.
Its terrible. My luck ia that im heading to Texas in september. For now Ticketmaster will drop a check were im staying, they say.....
I had the same problem last year when I had a ticket for Tool in Dublin that I wasn't able to use... I couldn't set it up for resale through ticketmaster.ie because I only had bank accounts in America.
I ended up having to do a private sale and transferring the ticket directly.
VAT/GST?
I guess it's technically not a refund when you sell one, it's you selling the good. Maybe it creates complex tax issues. TM can refund something to the original credit card, but maybe there's some kind of complex tax rules or credit card policies that make sending the proceeds of a sale to a credit card?
On the flip side Ebay has always let you sell stuff in foreign currency and put the proceeds to paypal which puts the money on the credit card.
I have to think TM has the potential to make more money if international customers can use their reseller feature (as the only option is private sales or alternative platforms). There must be a reason they don't do it? ugh.
Yes this is correct. I'm in the UK and was able to get a refund for tickets I couldn't use.
It took a half a dozen emails to TenClub and Ticketmaster and I cc'd the email strings to Tenclub and Ticketmaster so everyone new what was going on.
As PJNB said get through to a human on automated chat or email them as I did. And use the 'contact us' or 'help' as PJNB also advised.
I even had a really polite and helpful Ticketmaster person call me all the way from the USA and tell me that they would sort it out!!
I would say keep it brief and be polite, it's not a great job for someone to be dealing with complaining emails all day and you want them to help you.
I'm going to stick my neck out and might not be popular but say Ticketmaster (and tenclub) were brilliant at sorting this out.
Good luck, keep at it OP
Now looking forward to Austin.
I wasn’t sure how to sell mine either, so took advice from others and set up a Wise account. They are based in Belgium but are effectively a global internet based bank. They can provide you with an American checking account which you can use for TM. You can then convert to Euros when payment is received and send to your proper bank account (or keep the dollars and use when there).
The tax form was pre-completed and saved in the F2F seller account noting I was not a USA resident.
2012 - Manchester i & ii, Berlin i & ii, Stockholm. 2014 - Amsterdam i & ii, Trieste, Vienna, Berlin, Leeds, Milton Keynes.
2016 - Boston Fenway i & ii, 2018 - Amsterdam i & ii, Pinkpop, London i & ii, Padova, Krakow, Barcelona, Seattle i & ii.
2012 - Manchester i & ii, Berlin i & ii, Stockholm. 2014 - Amsterdam i & ii, Trieste, Vienna, Berlin, Leeds, Milton Keynes.
2016 - Boston Fenway i & ii, 2018 - Amsterdam i & ii, Pinkpop, London i & ii, Padova, Krakow, Barcelona, Seattle i & ii.
Plenty of reasons people from outside the USA buy tickets and life happens, just like the other way round. I think the ‘do not buy’ is a tad harsh.
2012 - Manchester i & ii, Berlin i & ii, Stockholm. 2014 - Amsterdam i & ii, Trieste, Vienna, Berlin, Leeds, Milton Keynes.
2016 - Boston Fenway i & ii, 2018 - Amsterdam i & ii, Pinkpop, London i & ii, Padova, Krakow, Barcelona, Seattle i & ii.
Well there is always the chance you both can win and you know it when you enter the drawing or buy tix online. I may be a bit harsh but SO many people get excited and buy tix or enter a 10c drawing without realistically knowing if they can actually go. Then there are threads of people complaining about how to get their money back or transferring tix. I would never buy tix to see the band in a foreign country unless I was prepared to make the trip.