Face Value Ticket Exchange (F2F)

JD209641

Just listed Austin N2, sec 115

tbergs

There are a crazy amount of tickets for tonight for $160 or less. I should have waited longer.

MS14938

Have a pair on aisle in 102 r10. If interested in a timed drop or meet up before the show send me a note.

elvistheking44

chukdotcom said:

bluetuned said:

chester0711 said:

First of all, I hate complaining when a band is trying to get tickets into the hands of their true fans. I truly believe that is what PJ are trying to do here.

However, This whole thing is a gong show. I had no idea you could exchange tickets for better ones. I went and bought better ones thinking the whole time I would have to sell my original so-so tickets. That needs to be communicated much more clearly. Now of course I am stuck with tickets for tonights show that probably wont sell and I cannot exhange?

holding out hope decent tix for saturday drop that I can exchange for....glad i didnt buy another pair....

You weren't confused. Ticket "exchange" is just a way of talking about selling them from fan to fan. You still have to hope someone buys your other seats.

No, it sounds like there was a way to actually exchange tickets via TM support.

Mmmmm. I don’t think so.  Please correct me if I’m wrong, but I don’t believe that to be accurate.

madtowndave

Listed a pair for tonight in 116 Row 21.

chukdotcom

elvistheking44 said:

chukdotcom said:

bluetuned said:

chester0711 said:

First of all, I hate complaining when a band is trying to get tickets into the hands of their true fans. I truly believe that is what PJ are trying to do here.

However, This whole thing is a gong show. I had no idea you could exchange tickets for better ones. I went and bought better ones thinking the whole time I would have to sell my original so-so tickets. That needs to be communicated much more clearly. Now of course I am stuck with tickets for tonights show that probably wont sell and I cannot exhange?

holding out hope decent tix for saturday drop that I can exchange for....glad i didnt buy another pair....

You weren't confused. Ticket "exchange" is just a way of talking about selling them from fan to fan. You still have to hope someone buys your other seats.

No, it sounds like there was a way to actually exchange tickets via TM support.

Mmmmm. I don’t think so.  Please correct me if I’m wrong, but I don’t believe that to be accurate.

https://community.pearljam.com/discussion/comment/7727768/#Comment_7727768

Read from there on. I have no actual experience with it but it sounds to me like it was an option.

Go Animal

So, to clear things up about TM ticket exchange:

If you go to your ticket order for a particular show (let's say St. Paul N2 on Saturday), you can initiate a chat with an agent on the TM app, or website.

And if you can find a seat with a blue dot that's Standard Admission, Admit One, or insert variation here, you can exchange your existing tickets for a possible "better" single, or pair.

If you choose something marked as PJ Premium, it won't work at all. You'd have to pay the difference. 

So, a successful exchange. Let's say you have Sec 210, Row 9, Seat 10. And you initiate a chat. As of this writing you could pick from seats in any of these sections:

Not that much difference, but you could move lower as of this writing. Additionally, if StP N2 follows StP N1's pattern, more Premiums could (and will) drop down tomorrow to normal price: $160.08

There are a few catches: if you make a request & it's successful, you can't switch back.

You have until 24 (or 48 - check the Help tab)  hrs before doors (or event start time - not sure) to make the request in the chat. Anything after gets shot down (a few souls tried today & were unsuccessful).

Also, I don't believe it works on F2F exchange tickets that you wish to acquire. It has to be blue dots. Seats held by the venue. No magenta with the arrow.

So, keep this in mind if you have uppers for any of the upcoming shows. You might be able to score a better seat!

PJammin

Yes, there are certain criteria/circumstances where TM WILL let you exchange your tickets for better tickets. I've done it. There is a list of criteria somewhere on their Help Center. 

PJammin

I think it had be at least 48 hours before the show (at least for the instance I did it). 

chukdotcom

Go Animal said:

So, to clear things up about TM ticket exchange:

If you go to your ticket order for a particular show (let's say St. Paul N2 on Saturday), you can initiate a chat with an agent on the TM app, or website.

And if you can find a seat with a blue dot that's Standard Admission, Admit One, or insert variation here, you can exchange your existing tickets for a possible "better" single, or pair.

If you choose something marked as PJ Premium, it won't work at all. You'd have to pay the difference. 

So, a successful exchange. Let's say you have Sec 210, Row 9, Seat 10. And you initiate a chat. As of this writing you could pick from seats in any of these sections:

Not that much difference, but you could move lower as of this writing. Additionally, if StP N2 follows StP N1's pattern, more Premiums could (and will) drop down tomorrow to normal price: $160.08

There are a few catches: if you make a request & it's successful, you can't switch back.

You have until 24 hrs before doors (or event start time - not sure) to make the request in the chat. Anything after gets shot down (a few souls tried today & were unsuccessful).

Also, I don't believe it works on F2F exchange tickets that you wish to acquire. It has to be blue dots. Seats held by the venue. No magenta with the arrow.

So, keep this in mind if you have uppers for any of the upcoming shows. You might be able to score a better seat!

Excellent. Thanks so much for the detailed answer.

craigraether

Go Animal said:

So, to clear things up about TM ticket exchange:

If you go to your ticket order for a particular show (let's say St. Paul N2 on Saturday), you can initiate a chat with an agent on the TM app, or website.

And if you can find a seat with a blue dot that's Standard Admission, Admit One, or insert variation here, you can exchange your existing tickets for a possible "better" single, or pair.

If you choose something marked as PJ Premium, it won't work at all. You'd have to pay the difference. 

So, a successful exchange. Let's say you have Sec 210, Row 9, Seat 10. And you initiate a chat. As of this writing you could pick from seats in any of these sections:

Not that much difference, but you could move lower as of this writing. Additionally, if StP N2 follows StP N1's pattern, more Premiums could (and will) drop down tomorrow to normal price: $160.08

There are a few catches: if you make a request & it's successful, you can't switch back.

You have until 24 (or 48 - check the Help tab)  hrs before doors (or event start time - not sure) to make the request in the chat. Anything after gets shot down (a few souls tried today & were unsuccessful).

Also, I don't believe it works on F2F exchange tickets that you wish to acquire. It has to be blue dots. Seats held by the venue. No magenta with the arrow.

So, keep this in mind if you have uppers for any of the upcoming shows. You might be able to score a better seat!

excellent write up/. thank you! 

chester0711

then you have to figure out which ticket provider you got your tickets through, because TM will only exchange TM tickets.....even though the tickets are on their website, it could be elsewhere

mr bungle

Go Animal said:

So, to clear things up about TM ticket exchange:

If you go to your ticket order for a particular show (let's say St. Paul N2 on Saturday), you can initiate a chat with an agent on the TM app, or website.

And if you can find a seat with a blue dot that's Standard Admission, Admit One, or insert variation here, you can exchange your existing tickets for a possible "better" single, or pair.

If you choose something marked as PJ Premium, it won't work at all. You'd have to pay the difference. 

So, a successful exchange. Let's say you have Sec 210, Row 9, Seat 10. And you initiate a chat. As of this writing you could pick from seats in any of these sections:

Not that much difference, but you could move lower as of this writing. Additionally, if StP N2 follows StP N1's pattern, more Premiums could (and will) drop down tomorrow to normal price: $160.08

There are a few catches: if you make a request & it's successful, you can't switch back.

You have until 24 (or 48 - check the Help tab)  hrs before doors (or event start time - not sure) to make the request in the chat. Anything after gets shot down (a few souls tried today & were unsuccessful).

Also, I don't believe it works on F2F exchange tickets that you wish to acquire. It has to be blue dots. Seats held by the venue. No magenta with the arrow.

So, keep this in mind if you have uppers for any of the upcoming shows. You might be able to score a better seat!

"As of this Writing"?  im not getting this?

Kwieneke

mr bungle said:

Go Animal said:

So, to clear things up about TM ticket exchange:

If you go to your ticket order for a particular show (let's say St. Paul N2 on Saturday), you can initiate a chat with an agent on the TM app, or website.

And if you can find a seat with a blue dot that's Standard Admission, Admit One, or insert variation here, you can exchange your existing tickets for a possible "better" single, or pair.

If you choose something marked as PJ Premium, it won't work at all. You'd have to pay the difference. 

So, a successful exchange. Let's say you have Sec 210, Row 9, Seat 10. And you initiate a chat. As of this writing you could pick from seats in any of these sections:

Not that much difference, but you could move lower as of this writing. Additionally, if StP N2 follows StP N1's pattern, more Premiums could (and will) drop down tomorrow to normal price: $160.08

There are a few catches: if you make a request & it's successful, you can't switch back.

You have until 24 (or 48 - check the Help tab)  hrs before doors (or event start time - not sure) to make the request in the chat. Anything after gets shot down (a few souls tried today & were unsuccessful).

Also, I don't believe it works on F2F exchange tickets that you wish to acquire. It has to be blue dots. Seats held by the venue. No magenta with the arrow.

So, keep this in mind if you have uppers for any of the upcoming shows. You might be able to score a better seat!

"As of this Writing"?  im not getting this?

as of the time he wrote this up, those seats were available 

chester0711

Okay, but the problem is, TM wont do the exchange if you got your ticket via the pearl jam fanclub drop, becuase that was done by Tickets Today and as far as i can tell, they dont do exchanges....one more reason to hate this fan club drop

chukdotcom

mr bungle said:

Go Animal said:

So, to clear things up about TM ticket exchange:

If you go to your ticket order for a particular show (let's say St. Paul N2 on Saturday), you can initiate a chat with an agent on the TM app, or website.

And if you can find a seat with a blue dot that's Standard Admission, Admit One, or insert variation here, you can exchange your existing tickets for a possible "better" single, or pair.

If you choose something marked as PJ Premium, it won't work at all. You'd have to pay the difference. 

So, a successful exchange. Let's say you have Sec 210, Row 9, Seat 10. And you initiate a chat. As of this writing you could pick from seats in any of these sections:

Not that much difference, but you could move lower as of this writing. Additionally, if StP N2 follows StP N1's pattern, more Premiums could (and will) drop down tomorrow to normal price: $160.08

There are a few catches: if you make a request & it's successful, you can't switch back.

You have until 24 (or 48 - check the Help tab)  hrs before doors (or event start time - not sure) to make the request in the chat. Anything after gets shot down (a few souls tried today & were unsuccessful).

Also, I don't believe it works on F2F exchange tickets that you wish to acquire. It has to be blue dots. Seats held by the venue. No magenta with the arrow.

So, keep this in mind if you have uppers for any of the upcoming shows. You might be able to score a better seat!

"As of this Writing"?  im not getting this?

That's the part in all of this that was confusing!?!?

Go Animal

mr bungle said:

Go Animal said:

So, to clear things up about TM ticket exchange:

If you go to your ticket order for a particular show (let's say St. Paul N2 on Saturday), you can initiate a chat with an agent on the TM app, or website.

And if you can find a seat with a blue dot that's Standard Admission, Admit One, or insert variation here, you can exchange your existing tickets for a possible "better" single, or pair.

If you choose something marked as PJ Premium, it won't work at all. You'd have to pay the difference. 

So, a successful exchange. Let's say you have Sec 210, Row 9, Seat 10. And you initiate a chat. As of this writing you could pick from seats in any of these sections:

Not that much difference, but you could move lower as of this writing. Additionally, if StP N2 follows StP N1's pattern, more Premiums could (and will) drop down tomorrow to normal price: $160.08

There are a few catches: if you make a request & it's successful, you can't switch back.

You have until 24 (or 48 - check the Help tab)  hrs before doors (or event start time - not sure) to make the request in the chat. Anything after gets shot down (a few souls tried today & were unsuccessful).

Also, I don't believe it works on F2F exchange tickets that you wish to acquire. It has to be blue dots. Seats held by the venue. No magenta with the arrow.

So, keep this in mind if you have uppers for any of the upcoming shows. You might be able to score a better seat!

"As of this Writing"?  im not getting this?

As in, its a time sensitive process & the ticket inventory is constantly in Flux.

Premiums drop to Standard at random times, so the screencap I made is probably already out of date. 

madtowndave

Listed a pair in 105 for StP night 2.

chester0711

Well, there is a set of Sec 109 row 5 that are up for night 2 SPM, should give a nice angle (straight on) at the stage?

madtowndave

A pair popped up in 102 for StP night 2 on the aisle, so I snagged those.