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What did I do wrong

risrisrisris Posts: 84
in The Porch
Hey all. 

Just curious. I feel like I missed a step or something went haywire at Ticketstoday. 

I followed all the steps that were required and got this

Didn’t receive an email confirmation.  Didn’t see a $1 charge on my card. Never received an email saying I didn’t get tickets

Any guidance would be helpful for next time. 

Comments

  • dmbolpdmbolp ATL Posts: 1,426
    Is your 10C email address different than your TM email?
  • Vedd HeddVedd Hedd Posts: 4,614
    There were some mistakes made.  It's being sorted out.  Nobody got denial emails yet, as there are still some issues being worked out.  It should be worked out today, hopefully. 
    Turn this anger into
    Nuclear fission
  • risrisrisris Posts: 84
    dmbolp said:
    Is your 10C email address different than your TM email?
    No. Everything is the same. Just a little confused. 

    I’ve heard of people not getting confirmation email for their choices. I’ve heard of people not getting the $1 charge. 

    But not both. 

    Everything seems a little off on this process from other ones. 

    Not complaining about not getting tickets. I get I it’s a lottery and there’s no guarantee 
  • jimjam1982jimjam1982 AZ Posts: 1,437
    Step 1. Went to a PJ concert
    Step 2. Fell in love
    Step 3. Went to Pearljam.com
    Step 4. Signed up for 10c
    Step 5. Expected the lottery to work as intended

    That about sums up where things went wrong
  • jwhjr17jwhjr17 Posts: 2,033
    I've never had a $1 charge regardless of whether or not I've been selected for tickets.
    1998-06-30 Mpls | 2006-07-06 Las Vegas | 2010-05-03 Kansas City | 2011-07-01 St. Louis EV | 2011-07-02 Mpls EV | 2011-09-03 PJ20
    2011-09-04 PJ20 | 2011-09-17 Winnipeg | 2012-09-30 Missoula | 2012-11-18 Tulsa EV | 2013-07-19 Chicago | 2013-11-15 Dallas
    2013-11-16 OKC | 2014-10-09 Lincoln | 2014-10-17 Moline | 2014-10-19 St. Paul | 2014-10-20 Milwaukee | 2016-08-20 Chicago
    2016-08-22 Chicago | 2018-08-18 Chicago | 2018-08-20 Chicago | 2022-05-09 Phoenix | 2022-05-20 Las Vegas | 2022-09-18 St. Louis 
    2022-09-20 OKC | 2023-08-31 St. Paul | 2023-09-02 St. Paul | 2024-05-16 Las Vegas | 2024-05-18 Las Vegas | 2024-08-31 Chicago
  • risrisrisris Posts: 84
    jwhjr17 said:
    I've never had a $1 charge regardless of whether or not I've been selected for tickets.
    And there’s the problem. No consistency. Some do. Some don’t.  So now I don’t know if I was actually in the draw because I have no confirmation email or charge that says they got my request. Only a page that says that my request was submitted. 

    Maybe it’s time to include an extra step of sending out an email to all those in the lottery that the window is closed and the draw is happening at x:xx time and that you will start receiving confirmation emails for Show A at x:xx time, for Show B at x:xx time. 
  • know1know1 Posts: 6,794
    risris said:
    jwhjr17 said:
    I've never had a $1 charge regardless of whether or not I've been selected for tickets.
    And there’s the problem. No consistency. Some do. Some don’t.  So now I don’t know if I was actually in the draw because I have no confirmation email or charge that says they got my request. Only a page that says that my request was submitted. 

    Maybe it’s time to include an extra step of sending out an email to all those in the lottery that the window is closed and the draw is happening at x:xx time and that you will start receiving confirmation emails for Show A at x:xx time, for Show B at x:xx time. 
    Well whether you have a charge or not could be dependent on your credit card, though. 
    The only people we should try to get even with...
    ...are those who've helped us.

    Right 'round the corner could be bigger than ourselves.
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