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Ticket Refund Problems- 10C and WISE
Thanks Pete
NYC Posts: 613
in The Porch
Hi all,
I had no problem getting a refund for the Amsterdam show through WISE.
In regards to the next refund, WISE or Ten Club combined the refund for the Vienna and Prague shows. So I followed the instructions, just as I did for the Amsterdam show, and the link brought me to a page that said the Ten Club cancelled the transfer, and now I get to a page that says the tracking link is invalid.
I've tried to contact the Ten Club by phone numerous times and I only get a recording that tells you to send them an email, which I've done many times. I haven't heard from them and was wondering if anyone else is going through the same ordeal.
How concerned should I be? Also, any advice would be greatly appreciated.
I had no problem getting a refund for the Amsterdam show through WISE.
In regards to the next refund, WISE or Ten Club combined the refund for the Vienna and Prague shows. So I followed the instructions, just as I did for the Amsterdam show, and the link brought me to a page that said the Ten Club cancelled the transfer, and now I get to a page that says the tracking link is invalid.
I've tried to contact the Ten Club by phone numerous times and I only get a recording that tells you to send them an email, which I've done many times. I haven't heard from them and was wondering if anyone else is going through the same ordeal.
How concerned should I be? Also, any advice would be greatly appreciated.
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