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Refunds for Cancelled Shows

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  • SHZASHZA St. Louis, MO USA Posts: 4,141
    GlowGirl said:
    BH87446 said:
    Anyone else get refunded $10 less than they paid? I’m assuming it’s the cost of the  commemorative ticket, so are they still sending those out so we can remember that one time we didn’t get to see Pearl Jam?

    Yup!!
    Cool souvenir! 
  • Weston1283Weston1283 Fredericksburg, VA Posts: 4,955
    Did anyone elses credit cards just get re-charged?  I just got hit with multiple charges from Ticketmaster for canceled PJ show tickets
    2010: Cleveland
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  • PoncierPoncier Posts: 17,369
    Weston1283 said:
    Did anyone elses credit cards just get re-charged?  I just got hit with multiple charges from Ticketmaster for canceled PJ show tickets

    This weekend we rock Portland
  • RK50065RK50065 St. Louis, MO Posts: 897
    Outlawed Torn said:
    I got my refund for Las Vegas on May 19th, but they didn't refund the commemorative ticket. I contacted Ticketmaster and they responded today by voiding the commemorative ticket and initiated a separate refund for it within 10 days. For anyone else that didn't get the $10 refund for the commemorative ticket, contact Ticketmaster support and they will also refund it.
    what method did you use to contact them? have a phone number or email?
  • BE9456BE9456 Posts: 148
    Weston1283 said:
    Did anyone elses credit cards just get re-charged?  I just got hit with multiple charges from Ticketmaster for canceled PJ show tickets
    Did you sell your ticket on fan-to-fan.  I think they will refund you as the original purchase, then pay you for the tickets sold on fan-to-fan, then charge you to refund the purchaser on fan-to-fan.   Insane, yes, but I think that's what they do. 
  • Outlawed TornOutlawed Torn Posts: 46
    edited May 2022
    RK50065 said:
    Outlawed Torn said:
    I got my refund for Las Vegas on May 19th, but they didn't refund the commemorative ticket. I contacted Ticketmaster and they responded today by voiding the commemorative ticket and initiated a separate refund for it within 10 days. For anyone else that didn't get the $10 refund for the commemorative ticket, contact Ticketmaster support and they will also refund it.
    what method did you use to contact them? have a phone number or email?
    On the app go to My Events and there is a Help button in the top right. Click on existing orders and there will be a chat option after clicking on your Pearl Jam order. You need to click on Missing Order if it's not there.  Go through with the refund option with the bot and tell it you didnt recieve the refund for the commemorative ticket. An actual person will respond after 3 days.
    Post edited by Outlawed Torn on
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