Ticket problems

DM1905
DM1905 Posts: 11
in The Porch
I can't seem to get past the "In order to verify you, please log in to Ten Club below. Once logged in, you will be redirected back to this page" and when I click on Go to Ten Club it just blinks and I get nothing - Anyone else having this issue? Could it be remotely related to the fact that I was able to purchase 2 consecutive nights in LA for 2020 and now that option is no longer available? I want to purchase tickets for another date added in an entirely different city. Help?

Comments

  • JPPJ84
    JPPJ84 Hamburg, Germany Posts: 3,464
    https://community.pearljam.com/discussion/292078/trouble-with-10c-presale

    This is helpful 
  • DM1905
    DM1905 Posts: 11
    JPPJ84 said:
    https://community.pearljam.com/discussion/292078/trouble-with-10c-presale

    This is helpful 
    Did not solve my issue. Still wind up at that same blue Go to Ten Club box, and can go no further.
  • washed in black
    washed in black Posts: 900
    DM1905 said:
    JPPJ84 said:
    https://community.pearljam.com/discussion/292078/trouble-with-10c-presale

    This is helpful 
    Did not solve my issue. Still wind up at that same blue Go to Ten Club box, and can go no further.
    Are you on your phone or on a computer? I was having issues in chrome on my laptop, switched to safari and was able to complete my entries.

    Make sure you are logged in to 10c, have the browser remember your login. Then go to the appropriate ticketstoday link (US. Canada, or French) 


    2003 Spectrum, Camden 2, Holmdel 2004 Reading, PA 2005 Philly 2006 Hartford, Camden 1&2, E. Rutherford 1&2 2008 Camden 1&2, MSG 1&2  2009 Spectrum 1,2,3,4  2010 Hartford, Newark, MSG 1&2 2013 Wrigley, Pittsburgh, Brooklyn 1&2, Philly 1&2,  Baltimore 2014 Leeds, Cincinnati  2015 GCF  2016 Sunrise, Miami, Hampton, Philly 1&2, MSG 1&2, Fenway 1&2  2017 RHoF Induction 2018 Seattle 1&2 Fenway 1&2 2021 Sea Hear Now 2022 Hamilton, Toronto, MSG, Camden 2023 Indy 2024 Indy, MSG 1&2, Philly 1&2, Baltimore

  • DM1905
    DM1905 Posts: 11
    washed in black said:
    DM1905 said:
    JPPJ84 said:
    https://community.pearljam.com/discussion/292078/trouble-with-10c-presale

    This is helpful 
    Did not solve my issue. Still wind up at that same blue Go to Ten Club box, and can go no further.
    Are you on your phone or on a computer? I was having issues in chrome on my laptop, switched to safari and was able to complete my entries.

    Make sure you are logged in to 10c, have the browser remember your login. Then go to the appropriate ticketstoday link (US. Canada, or French) 


    I've used phone and laptop. Saved and unsaved password. All cookies and no cookies. Chrome and Edge. Backwards and upsidedown, no matter how I get to clicking "US" the next page is that pop-up with the blue "Go to Ten Club"

    And time is running out
  • washed in black
    washed in black Posts: 900
    DM1905 said:
    washed in black said:
    DM1905 said:
    JPPJ84 said:
    https://community.pearljam.com/discussion/292078/trouble-with-10c-presale

    This is helpful 
    Did not solve my issue. Still wind up at that same blue Go to Ten Club box, and can go no further.
    Are you on your phone or on a computer? I was having issues in chrome on my laptop, switched to safari and was able to complete my entries.

    Make sure you are logged in to 10c, have the browser remember your login. Then go to the appropriate ticketstoday link (US. Canada, or French) 


    I've used phone and laptop. Saved and unsaved password. All cookies and no cookies. Chrome and Edge. Backwards and upsidedown, no matter how I get to clicking "US" the next page is that pop-up with the blue "Go to Ten Club"

    And time is running out
    On a computer, not ipad or phone, get to that US link, on the blue pop up, right click and try to "open in new tab" or window or whatever your browser says. I'm on a mac, so might be different in windows, but try chrome browser, since its functions are similar on mac and pc.

    Also, here is the direct link to that selection page https://tenclub-us.shop.ticketstoday.com/Splash.aspx
    Make sure you're logged in to your 10c account, then try that link.
    2003 Spectrum, Camden 2, Holmdel 2004 Reading, PA 2005 Philly 2006 Hartford, Camden 1&2, E. Rutherford 1&2 2008 Camden 1&2, MSG 1&2  2009 Spectrum 1,2,3,4  2010 Hartford, Newark, MSG 1&2 2013 Wrigley, Pittsburgh, Brooklyn 1&2, Philly 1&2,  Baltimore 2014 Leeds, Cincinnati  2015 GCF  2016 Sunrise, Miami, Hampton, Philly 1&2, MSG 1&2, Fenway 1&2  2017 RHoF Induction 2018 Seattle 1&2 Fenway 1&2 2021 Sea Hear Now 2022 Hamilton, Toronto, MSG, Camden 2023 Indy 2024 Indy, MSG 1&2, Philly 1&2, Baltimore

  • DM1905
    DM1905 Posts: 11
    Nice try, right click was the first new idea I've had in awhile, but same pop-up that won't navigate. Can't right click on it either. But credit for a new idea. 10C has been of little help.
  • JimmyV
    JimmyV Boston's MetroWest Posts: 19,604
    DM1905 said:
    Nice try, right click was the first new idea I've had in awhile, but same pop-up that won't navigate. Can't right click on it either. But credit for a new idea. 10C has been of little help.
    Is there a public library or an internet cafe near you? Worth trying on a different computer, different internet connection, etc. 
    ___________________________________________

    "...I changed by not changing at all..."
  • DM1905
    DM1905 Posts: 11
    I've used 3 separate devices on 2 different networks. It must be something in my account that's flagging something is all I can figure. Like having the 2 LA shows. Which from what I could read behind that pop-up is not a option anymore.
  • DM1905
    DM1905 Posts: 11
    JimmyV said:
    DM1905 said:
    Nice try, right click was the first new idea I've had in awhile, but same pop-up that won't navigate. Can't right click on it either. But credit for a new idea. 10C has been of little help.
    Is there a public library or an internet cafe near you? Worth trying on a different computer, different internet connection, etc. 
    Good idea. See below
  • DM1905
    DM1905 Posts: 11
    Or above.
  • RO16919
    RO16919 Posts: 1
    @DM1905 Having the same exact issues here. Any resolution yet?
  • DM1905
    DM1905 Posts: 11
    RO16919 said:
    @DM1905 Having the same exact issues here. Any resolution yet?
    None. And no response from emails.

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