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Tickets not in Ticketmaster profile

RD171825RD171825 Posts: 443
in The Porch
My Tenclub tickets for Hamilton seem to have disappeared from my Ticketmaster profile. I did receive an email today with the new date that included my Tenclub receipt and Ticketmaster Order# but the tickets have vanished from my account. I did not request a refund either. Anyone else experiencing this? I'm sure it is just a glitch

Comments

  • pjhawkspjhawks Posts: 12,423
    edited March 2022
    Mine for Nashville are listed in Past Events with the new date. And apple wallet has not been updated with the date yet but tickets are there.
    Post edited by pjhawks on
  • PeterEDPeterED Posts: 365
    pjhawks said:
    Mine for Nashville are listed in Past Events with the new date. And apple wallet has not been updated with the date yet but tickets are there.
    Similar for me.  My Toronto date is Upcoming but Ottawa and Hamilton are showing the new dates but in the Past Events sections.

    I'm sure it'll all get sorted in the days ahead.


    Barrie, Ontario (August 05, 1992); Toronto, Ontario (August 18, 1993); Toronto, Ontario (October 05, 2000); Buffalo, New York (May 02, 2003); Toronto, Ontario (May 09, 2006); Toronto, Ontario (May 10, 2006); Toronto, Ontario (August 21, 2009); Buffalo, New York (May 10, 2010); Toronto, Ontario (September 11, 2011); Toronto, Ontario (September 12, 2011); Toronto 1 (May 10, 2016); Toronto 2 (May 12, 2016); Ottawa (September 3, 2022); Hamilton (September 6, 2022); Toronto (September 8, 2022)
  • SHZASHZA Posts: 3,895
    edited May 2022

    My Toronto order from the 10c lottery is suddenly missing from my account.

    @RD171825 did your tickets ever turn up?
  • meisteredermeistereder Posts: 1,577
    Not sure about the Ticketmaster part, but if your Apple Wallet has them in “expired passes,” open them up in there, and under the … in tghe upper right tab you can toggle on automatic updates, and when I did that, the date updated and the pass was no longer expired. 
    San Diego 10/25/00, Mountain View 6/1/03, Santa Barbara 10/28/03, Northwest School 3/18/05, San Diego 7/7/06, Los Angeles 7/9/06, 7/10/06, Honolulu (U2) 12/9/06, Santa Barbara (EV) 4/10/08, Los Angeles (EV) 4/12/08, Hartford 6/27/08, Mansfield 6/28/08, VH1 Rock Honors The Who 7/12/08, Seattle 9/21/09, Universal City 9/30/09, 10/1/09, 10/6/09, 10/7/09, San Diego 10/9/09, Los Angeles (EV) 7/8/11, Santa Barbara (EV) 7/9/11, Chicago 7/19/13, San Diego 11/21/13, Los Angeles 11/23/13, 11/24/13, Oakland 11/26/13, Chicago 8/22/16, Missoula 8/13/18, Boston 9/2/18, Los Angeles 2/25/22 (EV), San Diego 5/3/22, Los Angeles 5/6/22, 5/7/22, Imola 6/25/22, Los Angeles 5/21/24, [London 6/29/24], [Boston 9/15/24]
  • SHZASHZA Posts: 3,895
    I  have the ticket in my apple wallet still but it's not in my ticketmaster account so can't list on F2F 
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