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Trouble with membership?

aidt17aidt17 Posts: 633
in The Porch
I’ve had my renewal set to auto renew and I keep getting emails saying I’m not paid member anymore. It still has my same member number and all but somethings up. Anyone else experienced something similar?
Hamilton 05, 11, Cleveland 06, Toronto 09, 16, Buffalo 10,13, London 13, Seattle 13, Detroit 14, Milwaukee 14, Ottawa 16, Fenway 1, Wrigley 1
Seattle 1 & 2, Missoula, Wrigley 1 & 2

Comments

  • erebuserebus Posts: 566
    Has your credit card expired? I know I just got an updated card and will have to update
    1996: Toronto
    2003: St. Paul
    2005: Thunder Bay
    2008: West Palm Beach, Tampa
    2009: Chicago I, Chicago II
    2010: Boston
    2011: Toronto I, Toronto II, Winnipeg
    2012: Missoula
    2013: London, Pittsburgh, Buffalo
    2014: St. Paul, Milwaukee
    2016: Quebec City, Ottawa, Toronto I, Toronto II
    2022: Hamilton, Toronto 
    2023: St. Paul I, St. Paul II
    2024: Vancouver I, Vancouver II
  • -Buru--Buru- Posts: 1,292
    As erebus mentioned, maybe your credit card on file has expired so the auto-renew can't go through. You have a 1-month grace period I think, but better check it out/pay soon so as to keep your member number/seniority.
    I am just a dreamer, but you are just a dream...
    If I knew where it was I would take you there.

  • deadendpdeadendp Posts: 10,434
    Don't want to lose that membership number. You probably have a decent one. Reach out to 10c if you can't get it sorted. 
    2014: Cincinnati
    2016: Lexington and Wrigley 1
  • aidt17aidt17 Posts: 633
    Got it sorted. It’s the card I use all the time with the website, just for some reason the card company flagged the auto renewal from ten club and then locked it out. So every attempt they made came back as declined. Odd. 
    Ya was worried and thankful for the 90 day grace period!
    Hamilton 05, 11, Cleveland 06, Toronto 09, 16, Buffalo 10,13, London 13, Seattle 13, Detroit 14, Milwaukee 14, Ottawa 16, Fenway 1, Wrigley 1
    Seattle 1 & 2, Missoula, Wrigley 1 & 2

  • deadendpdeadendp Posts: 10,434
    aidt17 said:
    Got it sorted. It’s the card I use all the time with the website, just for some reason the card company flagged the auto renewal from ten club and then locked it out. So every attempt they made came back as declined. Odd. 
    Ya was worried and thankful for the 90 day grace period!
    Mine declined a few years ago for the same reason. 

    Glad it's all handled!
    2014: Cincinnati
    2016: Lexington and Wrigley 1
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