Trying to get a refund but I’m getting nowhere with Stop N Shop. I’ve emailed them 3 times over the last two weeks to no response. I’ve left them messages on Facebook - again to no response. Seriously one of the poorest customer experiences I’ve ever had. Going to initiate a chargeback via my bank. The ‘I don’t have anyone answering emails’ excuse doesn’t wash. Get someone? Dedicate an extra hour a day to clearing out the backlog? Just a ridiculous excuse that shouldn’t be any of my concern…..
I think someone posted earlier that you need to call the store directly for a refund.
I called Sunday 1/9 to ask for a refund. I am still waiting. I sent a follow up Facebook message and email Tuesday asking for an update on my refund, but I haven't heard back from them yet. Their number if you want to call them is (402) 805-4585.
Thanks. I’m in the UK so this is far from ideal. If they can process me over the phone, they can read an email with my order details and process my refund from that. It’ll take them the same amount of time. Pretty inexcusable.
Leeds 2006, London 2007, Hartford 2008, London Shepherds Bush 2009, London O2 2009, Dublin 2010, London Hyde Park 2010, Amsterdam 1 2012, Amsterdam 2 2012, Berlin 1 2012, EV solo London 30/7/2012, Berlin 2014, Stockholm 2014, Milton Keynes 2014, Amsterdam 1 2018, London 1 2018, London 2 2018, EV solo Dublin 2019, London 1 2022, London 2 2022, New York City 2022
Trying to get a refund but I’m getting nowhere with Stop N Shop. I’ve emailed them 3 times over the last two weeks to no response. I’ve left them messages on Facebook - again to no response. Seriously one of the poorest customer experiences I’ve ever had. Going to initiate a chargeback via my bank. The ‘I don’t have anyone answering emails’ excuse doesn’t wash. Get someone? Dedicate an extra hour a day to clearing out the backlog? Just a ridiculous excuse that shouldn’t be any of my concern…..
I think someone posted earlier that you need to call the store directly for a refund.
I called Sunday 1/9 to ask for a refund. I am still waiting. I sent a follow up Facebook message and email Tuesday asking for an update on my refund, but I haven't heard back from them yet. Their number if you want to call them is (402) 805-4585.
Thanks. I’m in the UK so this is far from ideal. If they can process me over the phone, they can read an email with my order details and process my refund from that. It’ll take them the same amount of time. Pretty inexcusable.
I have never had this much trouble communicating with a company.
I called Stop N Shop and talked to a cashier who said she would process my refund. It has been 2 days and nothing yet.
Bridge Benefit 1994, San Francisco 1995, San Diego 1995 1 & 2, Missoula 1998, Los Angeles 2000, San Diego 2000, Eddie Vedder/Beck 2/26/2002, Santa Barbara 2003, Irvine 2003, San Diego 2003, Vancouver 2005, Gorge 2005, San Diego 2006, Los Angeles 2006 1 & 2, Santa Barbara 2006, Eddie Vedder 4/10/08, Eddie Vedder 4/12/08, Eddie Vedder 4/15/08, 7/12/2008, SF 8/28/09, LA 9/30/09, LA 10/1/09, LA 10/06/09, LA 10/07/09, San Diego 10/09/09, Eddie Vedder 7/6/2011, Eddie Vedder 7/8/2011, PJ20 9/3/2011, PJ20 9/4/2011, Vancouver 9/25/2011, San Diego 11/21/13, LA 11/24/13, Ohana 9/25/21, Ohana 9/26/21, Ohana 10/1/21, EV 2/17/22, LA Forum 5/6/22, LA Forum 5/7/22, EV 10/1/22, EV 9/30/23
Wow - filed a dispute on my banking app a couple of hours ago and they’ve already processed it and the money is back in my account.
Leeds 2006, London 2007, Hartford 2008, London Shepherds Bush 2009, London O2 2009, Dublin 2010, London Hyde Park 2010, Amsterdam 1 2012, Amsterdam 2 2012, Berlin 1 2012, EV solo London 30/7/2012, Berlin 2014, Stockholm 2014, Milton Keynes 2014, Amsterdam 1 2018, London 1 2018, London 2 2018, EV solo Dublin 2019, London 1 2022, London 2 2022, New York City 2022
Wow - filed a dispute on my banking app a couple of hours ago and they’ve already processed it and the money is back in my account.
I sent them an email and Facebook message this afternoon telling them if I don't receive my refund by Thursday, I will be filing a dispute with my bank. Maybe that will cause them process my request.
Still ISO the original variant... There's a German seller on Amazon UK with 97% positive lifetime, but it's going to cost me £93 incl. shipping. Should I go for it? P.S: My HMV order still says "coming soon".
Athens 2006 / Milton Keynes 2014 / London 1&2 2022 / Seattle 1&2 2024 / Dublin 2024 / Manchester 2024 / London 2024
Wow - filed a dispute on my banking app a couple of hours ago and they’ve already processed it and the money is back in my account.
I sent them an email and Facebook message this afternoon telling them if I don't receive my refund by Thursday, I will be filing a dispute with my bank. Maybe that will cause them process my request.
Good luck! So it looks like the refund has actually come from my bank preemptively, with the expectation that Stop N Shop will then refund them following their investigation.
Leeds 2006, London 2007, Hartford 2008, London Shepherds Bush 2009, London O2 2009, Dublin 2010, London Hyde Park 2010, Amsterdam 1 2012, Amsterdam 2 2012, Berlin 1 2012, EV solo London 30/7/2012, Berlin 2014, Stockholm 2014, Milton Keynes 2014, Amsterdam 1 2018, London 1 2018, London 2 2018, EV solo Dublin 2019, London 1 2022, London 2 2022, New York City 2022
Still ISO the original variant... There's a German seller on Amazon UK with 97% positive lifetime, but it's going to cost me £93 incl. shipping. Should I go for it? P.S: My HMV order still says "coming soon".
I’ve just put an order in with HMV too. They’re at least reputable and should have a few more supply chain options to actually source these for us. That’s my logic anyway…..
Post edited by False_Belief on
Leeds 2006, London 2007, Hartford 2008, London Shepherds Bush 2009, London O2 2009, Dublin 2010, London Hyde Park 2010, Amsterdam 1 2012, Amsterdam 2 2012, Berlin 1 2012, EV solo London 30/7/2012, Berlin 2014, Stockholm 2014, Milton Keynes 2014, Amsterdam 1 2018, London 1 2018, London 2 2018, EV solo Dublin 2019, London 1 2022, London 2 2022, New York City 2022
I'm sure they are still coming. A number of reputable shops here in NZ are still advertising them as pre-order, releasing at the end of the month. They'll come out eventually I think.
We wanted to update you with a recent change to your pre-order of POP Rocks: Pearl Jam- 5PK. The estimated release date of your Pop! has been changed to 17/01/2022 and if there are any changes, we will make sure the website is updated.
You don’t need to do anything, we’ll take care of it all! Once your Pop! has landed in the warehouse and been allocated to your order, we’ll send you a dispatch email to let you know it is on its way.
If there’s anything we can help with or you have any specific questions, please just pop us a message via your account.
Pop In A Box
Anyone been updated by Pop in a Box Canada? no longer says expected Jan.17th on website, just sold out
1996: Toronto 2003: St. Paul 2005: Thunder Bay 2008: West Palm Beach, Tampa 2009: Chicago I, Chicago II 2010: Boston 2011: Toronto I, Toronto II, Winnipeg 2012: Missoula 2013: London, Pittsburgh, Buffalo 2014: St. Paul, Milwaukee 2016: Quebec City, Ottawa, Toronto I, Toronto II 2022: Hamilton, Toronto 2023: St. Paul I, St. Paul II 2024: Vancouver I, Vancouver II
We wanted to update you with a recent change to your pre-order of POP Rocks: Pearl Jam- 5PK. The estimated release date of your Pop! has been changed to 17/01/2022 and if there are any changes, we will make sure the website is updated.
You don’t need to do anything, we’ll take care of it all! Once your Pop! has landed in the warehouse and been allocated to your order, we’ll send you a dispatch email to let you know it is on its way.
If there’s anything we can help with or you have any specific questions, please just pop us a message via your account.
Pop In A Box
Anyone been updated by Pop in a Box Canada? no longer says expected Jan.17th on website, just sold out
Haven't heard any update from Pop In A Box Canada.
We wanted to update you with a recent change to your pre-order of POP Rocks: Pearl Jam- 5PK. The estimated release date of your Pop! has been changed to 17/01/2022 and if there are any changes, we will make sure the website is updated.
You don’t need to do anything, we’ll take care of it all! Once your Pop! has landed in the warehouse and been allocated to your order, we’ll send you a dispatch email to let you know it is on its way.
If there’s anything we can help with or you have any specific questions, please just pop us a message via your account.
Pop In A Box
Anyone been updated by Pop in a Box Canada? no longer says expected Jan.17th on website, just sold out
Life-size @pearljam@originalfunko's
are up in our 'Pearl Jam: Home and Away' exhibition (can you spot Stone
in the background?), but why not bring home the tiny versions, too? 🎸
I called Stop N Shop and talked to a cashier who said she would process my refund. It has been 2 days and nothing yet.
Took them 3-4 days to process mine after talking with her but they did process it.
Two weeks and nothing. I’ve been busy with work and since they are ahead of my time zone keep missing making a follow up call. If you tell me you will take care of it, I expect it done in a reasonable time frame. Fuck them.
Bridge Benefit 1994, San Francisco 1995, San Diego 1995 1 & 2, Missoula 1998, Los Angeles 2000, San Diego 2000, Eddie Vedder/Beck 2/26/2002, Santa Barbara 2003, Irvine 2003, San Diego 2003, Vancouver 2005, Gorge 2005, San Diego 2006, Los Angeles 2006 1 & 2, Santa Barbara 2006, Eddie Vedder 4/10/08, Eddie Vedder 4/12/08, Eddie Vedder 4/15/08, 7/12/2008, SF 8/28/09, LA 9/30/09, LA 10/1/09, LA 10/06/09, LA 10/07/09, San Diego 10/09/09, Eddie Vedder 7/6/2011, Eddie Vedder 7/8/2011, PJ20 9/3/2011, PJ20 9/4/2011, Vancouver 9/25/2011, San Diego 11/21/13, LA 11/24/13, Ohana 9/25/21, Ohana 9/26/21, Ohana 10/1/21, EV 2/17/22, LA Forum 5/6/22, LA Forum 5/7/22, EV 10/1/22, EV 9/30/23
I called Stop N Shop and talked to a cashier who said she would process my refund. It has been 2 days and nothing yet.
Took them 3-4 days to process mine after talking with her but they did process it.
Two weeks and nothing. I’ve been busy with work and since they are ahead of my time zone keep missing making a follow up call. If you tell me you will take care of it, I expect it done in a reasonable time frame. Fuck them.
I called asking for a refund 1/9 and nothing. Tried emailing and Facebook messages and no response. I am going to try calling again today, but at this point I will be filing a dispute with my bank if I don't a straight answer about my refund.
I got an email today From Stop N Shop telling me that my order had been cancelled and that I would be receiving my refund in 9-14 business days. I originally called the store 35 days ago requesting the refund. I also ended up sending a couple of emails and Facebook messages, but never got a response to them. Glad I am finally getting my refund, but still ticked at the shitty communication and business practices of the store.
I got an email today From Stop N Shop telling me that my order had been cancelled and that I would be receiving my refund in 9-14 business days. I originally called the store 35 days ago requesting the refund. I also ended up sending a couple of emails and Facebook messages, but never got a response to them. Glad I am finally getting my refund, but still ticked at the shitty communication and business practices of the store.
I got this same email just now, the difference being that I've never called or otherwise requested a refund. (I've seen what a $#!t show its been with others that I've just avoided the hassle.) But perhaps they are admitting defeat and just refunding all.
I got an email today From Stop N Shop telling me that my order had been cancelled and that I would be receiving my refund in 9-14 business days. I originally called the store 35 days ago requesting the refund. I also ended up sending a couple of emails and Facebook messages, but never got a response to them. Glad I am finally getting my refund, but still ticked at the shitty communication and business practices of the store.
I got this same email just now, the difference being that I've never called or otherwise requested a refund. (I've seen what a $#!t show its been with others that I've just avoided the hassle.) But perhaps they are admitting defeat and just refunding all.
Could be. They seem to have given up on their other pre orders that were outstanding as well. Reading Facebook comments from their posts, they held a lot of people’s money waiting for other preorders in the past year or two.
Bridge Benefit 1994, San Francisco 1995, San Diego 1995 1 & 2, Missoula 1998, Los Angeles 2000, San Diego 2000, Eddie Vedder/Beck 2/26/2002, Santa Barbara 2003, Irvine 2003, San Diego 2003, Vancouver 2005, Gorge 2005, San Diego 2006, Los Angeles 2006 1 & 2, Santa Barbara 2006, Eddie Vedder 4/10/08, Eddie Vedder 4/12/08, Eddie Vedder 4/15/08, 7/12/2008, SF 8/28/09, LA 9/30/09, LA 10/1/09, LA 10/06/09, LA 10/07/09, San Diego 10/09/09, Eddie Vedder 7/6/2011, Eddie Vedder 7/8/2011, PJ20 9/3/2011, PJ20 9/4/2011, Vancouver 9/25/2011, San Diego 11/21/13, LA 11/24/13, Ohana 9/25/21, Ohana 9/26/21, Ohana 10/1/21, EV 2/17/22, LA Forum 5/6/22, LA Forum 5/7/22, EV 10/1/22, EV 9/30/23
Comments
Leeds 2006, London 2007, Hartford 2008, London Shepherds Bush 2009, London O2 2009, Dublin 2010, London Hyde Park 2010, Amsterdam 1 2012, Amsterdam 2 2012, Berlin 1 2012, EV solo London 30/7/2012, Berlin 2014, Stockholm 2014, Milton Keynes 2014, Amsterdam 1 2018, London 1 2018, London 2 2018, EV solo Dublin 2019, London 1 2022, London 2 2022, New York City 2022
Leeds 2006, London 2007, Hartford 2008, London Shepherds Bush 2009, London O2 2009, Dublin 2010, London Hyde Park 2010, Amsterdam 1 2012, Amsterdam 2 2012, Berlin 1 2012, EV solo London 30/7/2012, Berlin 2014, Stockholm 2014, Milton Keynes 2014, Amsterdam 1 2018, London 1 2018, London 2 2018, EV solo Dublin 2019, London 1 2022, London 2 2022, New York City 2022
P.S: My HMV order still says "coming soon".
Leeds 2006, London 2007, Hartford 2008, London Shepherds Bush 2009, London O2 2009, Dublin 2010, London Hyde Park 2010, Amsterdam 1 2012, Amsterdam 2 2012, Berlin 1 2012, EV solo London 30/7/2012, Berlin 2014, Stockholm 2014, Milton Keynes 2014, Amsterdam 1 2018, London 1 2018, London 2 2018, EV solo Dublin 2019, London 1 2022, London 2 2022, New York City 2022
Leeds 2006, London 2007, Hartford 2008, London Shepherds Bush 2009, London O2 2009, Dublin 2010, London Hyde Park 2010, Amsterdam 1 2012, Amsterdam 2 2012, Berlin 1 2012, EV solo London 30/7/2012, Berlin 2014, Stockholm 2014, Milton Keynes 2014, Amsterdam 1 2018, London 1 2018, London 2 2018, EV solo Dublin 2019, London 1 2022, London 2 2022, New York City 2022
no longer says expected Jan.17th on website, just sold out
2003: St. Paul
2005: Thunder Bay
2008: West Palm Beach, Tampa
2009: Chicago I, Chicago II
2010: Boston
2011: Toronto I, Toronto II, Winnipeg
2012: Missoula
2013: London, Pittsburgh, Buffalo
2014: St. Paul, Milwaukee
2016: Quebec City, Ottawa, Toronto I, Toronto II
2022: Hamilton, Toronto
2023: St. Paul I, St. Paul II
2024: Vancouver I, Vancouver II
Haven't heard any update from Pop In A Box Canada.
mopopseattle
Find the band now on the #MoPOP Shop! ✨
🛒 » Shop.MoPOP.org
#Seattle #PearlJam #funko #pearljamfunko #funkopop
Please note we are currently waiting for stock to be assigned to this item, once received, we will be able to dispatch it.
After the order has dispatched, you will receive a confirmation email with estimated delivery dates.
Kindly advise if you would like to wait for stock or cancel your order?
Once your response has been received, we will process it accordingly.
If you have questions or concerns, please do not hesitate to contact us and a member of our team will be happy to assist you.
missing making a follow up call. If you tell me you will take care of it, I expect it done in a reasonable time frame. Fuck them.
Great!