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TM REFUND OPTION NOW AVAILABLE

andrew68andrew68 Toronto Posts: 1,840
in Given To Fly (live)
GO GET 
Any new realizations... would have to wait...
Til he had more time,... more time...
Time to dream,... to himself... he waves goodbye,
To himself... I'll see you on the other side...

Comments

  • SVRDhand13SVRDhand13 Posts: 26,470
    Why would someone do this without knowing the new dates? 
    severed hand thirteen
    2006: Gorge 7/23 2008: Hartford 6/27 Beacon 7/1 2009: Spectrum 10/30-31
    2010: Newark 5/18 MSG 5/20-21 2011: PJ20 9/3-4 2012: Made In America 9/2
    2013: Brooklyn 10/18-19 Philly 10/21-22 Hartford 10/25 2014: ACL10/12
    2015: NYC 9/23 2016: Tampa 4/11 Philly 4/28-29 MSG 5/1-2 Fenway 8/5+8/7
    2017: RRHoF 4/7   2018: Fenway 9/2+9/4   2021: Sea Hear Now 9/18 
    2022: MSG 9/11  2024: MSG 9/3-4 Philly 9/7+9/9 Fenway 9/15+9/17
    2025: Pittsburgh 5/16+5/18
  • andrew68andrew68 Toronto Posts: 1,840
    it was for Oakland...don't see it for hamilton tho
    Any new realizations... would have to wait...
    Til he had more time,... more time...
    Time to dream,... to himself... he waves goodbye,
    To himself... I'll see you on the other side...
  • TT98TT98 Posts: 136
    SVRDhand13 said:
    Why would someone do this without knowing the new dates? 
    Because some people are travelling from all over and wont be able to book more time off work and afford new flights/hotels. Already called and going to cost me over $300 / person to make changes flights. 
  • Sibidy7Sibidy7 Posts: 190
    Most airlines are waiving the change fee and giving you until the end of the year to rebook.

    I'd look into it again.  
  • cameronoconnorcameronoconnor Posts: 777
    TM only allowing me to refund one show which is the non 10c tickets. Hopefully the others update soon as wont have the chance to attend rescheduled shows.
  • Sibidy7Sibidy7 Posts: 190
    cameronoconnor said:
    TM only allowing me to refund one show which is the non 10c tickets. Hopefully the others update soon as wont have the chance to attend rescheduled shows.
    Did you call TM to find out?
  • cameronoconnorcameronoconnor Posts: 777
    Sibidy7 said:
    cameronoconnor said:
    TM only allowing me to refund one show which is the non 10c tickets. Hopefully the others update soon as wont have the chance to attend rescheduled shows.
    Did you call TM to find out?
    I have emailed, just waiting for a response. Good times
  • JG82640JG82640 Boston Posts: 25
    Anyone know if we can wait to see the rescheduled dates before requesting a refund? I have an email in to TM about this, but I don't feel confident I'll get a reply or a reply that addresses the specific question.

    As others have mentioned, time off work, travel arrangements, etc. I have Quebec City tickets, which is a six-hour drive. There is a big difference between a weeknight show and a weekend show when it comes to getting time off from work, and there's always a chance it will be scheduled for a date I can't attend.
    1998: Auburn Hills (8/23) | 2000: Noblesville (8/18) | 2003: Tampa (4/13), MSG (7/9) | 2004: Boston (9/28), Toledo (10/2) | 2006: Boston 1 (5/24), Boston 2 (5/25) | 2008: Mansfield 2 (6/30) | 2010: Hartford (5/15), Boston (5/17) | 2013: Wrigley Field (7/19), Worcester 1 (10/15), Worcester 2 (10/16), Brooklyn 2 (10/19), Hartford (10/25), Charlottesville (10/29), Charlotte (10/30), Dallas (11/15), Oklahoma City (11/16) | 2016: Raleigh (4/20), Boston 1 (8/5), Boston 2 (8/7) | 2018: Boston 1 (9/2), Boston 2 (9/4) | 2022: Quebec City (9/1) | 2024: Wrigley 2 (8/31), Boston 1 (9/15), Boston 2 (9/17)
  • andrew68andrew68 Toronto Posts: 1,840
    cameronoconnor said:
    Sibidy7 said:
    cameronoconnor said:
    TM only allowing me to refund one show which is the non 10c tickets. Hopefully the others update soon as wont have the chance to attend rescheduled shows.
    Did you call TM to find out?
    I have emailed, just waiting for a response. Good times
    I used the 'Live Chat' option and they took care of it right away 
    Any new realizations... would have to wait...
    Til he had more time,... more time...
    Time to dream,... to himself... he waves goodbye,
    To himself... I'll see you on the other side...
  • SVRDhand13SVRDhand13 Posts: 26,470
    Turcotte98 said:
    SVRDhand13 said:
    Why would someone do this without knowing the new dates? 
    Because some people are travelling from all over and wont be able to book more time off work and afford new flights/hotels. Already called and going to cost me over $300 / person to make changes flights. 
    Got it!!! 

    Sorry I’m not traveling far so that didn’t cross my mind. Hope people are getting refunds! 
    severed hand thirteen
    2006: Gorge 7/23 2008: Hartford 6/27 Beacon 7/1 2009: Spectrum 10/30-31
    2010: Newark 5/18 MSG 5/20-21 2011: PJ20 9/3-4 2012: Made In America 9/2
    2013: Brooklyn 10/18-19 Philly 10/21-22 Hartford 10/25 2014: ACL10/12
    2015: NYC 9/23 2016: Tampa 4/11 Philly 4/28-29 MSG 5/1-2 Fenway 8/5+8/7
    2017: RRHoF 4/7   2018: Fenway 9/2+9/4   2021: Sea Hear Now 9/18 
    2022: MSG 9/11  2024: MSG 9/3-4 Philly 9/7+9/9 Fenway 9/15+9/17
    2025: Pittsburgh 5/16+5/18
  • JG82640JG82640 Boston Posts: 25
    JG82640 said:
    Anyone know if we can wait to see the rescheduled dates before requesting a refund? I have an email in to TM about this, but I don't feel confident I'll get a reply or a reply that addresses the specific question.
    FYI... I just chatted with TM support. They said we can wait for the new dates to be announced before asking for a refund. I'm very happy about this, but hopefully I can make the show. I'll really be disappointed if the date doesn't work for my schedule.
    1998: Auburn Hills (8/23) | 2000: Noblesville (8/18) | 2003: Tampa (4/13), MSG (7/9) | 2004: Boston (9/28), Toledo (10/2) | 2006: Boston 1 (5/24), Boston 2 (5/25) | 2008: Mansfield 2 (6/30) | 2010: Hartford (5/15), Boston (5/17) | 2013: Wrigley Field (7/19), Worcester 1 (10/15), Worcester 2 (10/16), Brooklyn 2 (10/19), Hartford (10/25), Charlottesville (10/29), Charlotte (10/30), Dallas (11/15), Oklahoma City (11/16) | 2016: Raleigh (4/20), Boston 1 (8/5), Boston 2 (8/7) | 2018: Boston 1 (9/2), Boston 2 (9/4) | 2022: Quebec City (9/1) | 2024: Wrigley 2 (8/31), Boston 1 (9/15), Boston 2 (9/17)
  • TT98TT98 Posts: 136
    No refund options available for me anywhere, they aren't accepting emails and their live chat also disabled. Hopefully can still get a refund when this coronavirus thing settles down. Tried calling as well, on hold for 2 hours and call just cut off. 
  • clemmysclemmys Posts: 11
    FYI for anyone trying to get a refund for a US Spring show - I used the Live Chat on ticketmaster.  The wait to talk to someone was around 20 minutes.  The chat rep processed my refund.  Disappointing, but had to be done given this uncertain economic climate ahead. Now if only Southwest Airlines would step up and provide full refunds for air travel instead of a 1 year account credit.  Disappointing a company like Southwest is making such a selfish decision during this scary time for most citizens of this planet.
    2000 - 9/1 Camden
    2003 - 4/28 Philadelphia, 5/3 State College, 7/5 Camden
    2004 - 10/1 Reading
    2005 - 10/3 Philadelphia
    2006 - 5/20 Cleveland, 6/23 Pittsburgh
  • cameronoconnorcameronoconnor Posts: 777
    I have confirmed with Ticketmaster as been on the live chat, refund is dependant on the venue allowing it at this stage and I had to do a new live chat for each order. Oakland, no problem for refund however at this stage the Forum in LA hasnt allowed refunds just yet
  • NSLNSL Nashville, TN Posts: 295
    I did the live chat today and was told they weren't offering refunds.  Same for my FF's show.  Don't see any refund option anywhere
    2004-10-06 - Asheville, NC
    2013-10-30 - Charlotte, NC
    2016-04-16 - Greenville, SC
    2016-04-20 - Raleigh, NC
    2016-04-21 - Columbia, SC
    2016-05-01 - New York, NY
    2022-09-16 - Nashville, TN
    2022-09-17 - Louisville, KY
    2023-09-10 - Noblesville, IN
    2023-09-13 - Fort Worth, TX
    2023-09-15 - Fort Worth, TX
    2024-08-26 - Noblesville, IN
  • mkdevomkdevo Posts: 33
    Pearl Jam really needs to work with Ticketmaster here and get money refunded to those who want it. People need money right now. I live in CT and bought tickets to the Nashville show because I was going to be down there for business that week. No way I can attend the rescheduled date, whenever that may be. 
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