No ticket email

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penny lane2
penny lane2 Illinois Posts: 84
in Technical Stuff and Help
My husband had cc charged and tickets confirmed. We have not received the ticket email though. It is not in spam either. I called tenclubticket support number which goes to ticketstoday the company fulfilling the order for ticketmaster. They were pretty useless. They said they didnt know what to do but would try and escalate it. Apparently comcast emails are not allowing it in. He cant send it to another email. Is there another phone number we can call? Ticketmaster wont help because it ticketstoday fulfilling. 
"If I knew where it was I would take you there...."

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  • vonwilkenstein
    vonwilkenstein Posts: 2
    Same issue here. Called Comcast today and they confirmed incoming email from ticketstoday.com is being refused.

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