View Ticket Email From Ticketmaster

Got email today, says clicl here,view ticket.  Been saying "Hold tight, we're grabbing your tickets now for over 1/2 hour."
What up?
No "jokes" please.  Just need help. 
Sincerely,

BOOM's ORGAN

Comments

  • SVRDhand13SVRDhand13 Posts: 26,148
    Refresh the page 
    severed hand thirteen
    2006: Gorge 7/23 2008: Hartford 6/27 Beacon 7/1 2009: Spectrum 10/30-31
    2010: Newark 5/18 MSG 5/20-21 2011: PJ20 9/3-4 2012: Made In America 9/2
    2013: Brooklyn 10/18-19 Philly 10/21-22 Hartford 10/25 2014: ACL10/12
    2015: NYC 9/23 2016: Tampa 4/11 Philly 4/28-29 MSG 5/1-2 Fenway 8/5+8/7
    2017: RRHoF 4/7   2018: Fenway 9/2+9/4   2021: Sea Hear Now 9/18 
    2022: MSG 9/11  2024: MSG 9/3-4 Philly 9/7+9/9 Fenway 9/15+9/17
  • carthurcarthur Posts: 27
    Just go to your ticketmaster account they will be in there
    Baltimore 2013
    Philly N1 2016
    Boston N1 & N2 2016
    Seattle N1 & N2 2018
    St Paul N2 2023
    Fort Worth N2 2023
    Missoula 2024
    Philly N2 2024

    Temple of the Dog
    New York 2016
  • KS80184KS80184 Posts: 397
    I just kept getting a server error message.  Have an email out to TM about it because I can't see tickets when I log in or when I click the 2 emails I received.
  • carthur said:
    Just go to your ticketmaster account they will be in there
    thanks for answering-but they are not there. 
    Sincerely,

    BOOM's ORGAN
  • on2legson2legs Standing in the Jersey rain… Posts: 14,950
    Even stranger... when my wife opened the email and clicked the button to claim the tickets it automatically went to the Ticketmaster site and assigned them to my account because I was signed in.  Not a big deal because we are going together... but this seems like a major loophole that could be exploited by scalpers.  All they have to do is forward you the email to some who bought the tickets and have you click on the link to claim them and assign them right your own account. 
    1996: Randall's Island 2  1998: East Rutherford | MSG 1 & 2  2000: Cincinnati | Columbus | Jones Beach 1, 2, & 3 | Boston 1 | Camden 1 & 2 2003: Philadelphia | Uniondale | MSG 1 & 2 | Holmdel  2005: Atlantic City 1  2006: Camden 1 | East Rutherford 1 & 2 2008: Camden 1 & 2 | MSG 1 & 2 | Newark (EV)  2009: Philadelphia 1, 2 & 4  2010: Newark | MSG 1 & 2  2011: Toronto 1  2013: Wrigley Field | Brooklyn 2 | Philadelphia 1 & 2 | Baltimore  2015: Central Park  2016: Philadelphia 1 & 2 | MSG 1 & 2 | Fenway Park 2 | MSG (TOTD)  2017: Brooklyn (RnR HOF)  2020: MSG | Asbury Park  2021: Asbury Park  2022: MSG | Camden | Nashville  2024: MSG 1 & 2 (#50) | Philadelphia 1 & 2 | Baltimore


  • Had same issue . Was getting server error on my phone. Came home and tried it on computer and got right in. Give that a shot
  • SVRDhand13SVRDhand13 Posts: 26,148
    on2legs said:
    Even stranger... when my wife opened the email and clicked the button to claim the tickets it automatically went to the Ticketmaster site and assigned them to my account because I was signed in.  Not a big deal because we are going together... but this seems like a major loophole that could be exploited by scalpers.  All they have to do is forward you the email to some who bought the tickets and have you click on the link to claim them and assign them right your own account. 
    Dude I’m having this same problem and the tix are not in my account
    severed hand thirteen
    2006: Gorge 7/23 2008: Hartford 6/27 Beacon 7/1 2009: Spectrum 10/30-31
    2010: Newark 5/18 MSG 5/20-21 2011: PJ20 9/3-4 2012: Made In America 9/2
    2013: Brooklyn 10/18-19 Philly 10/21-22 Hartford 10/25 2014: ACL10/12
    2015: NYC 9/23 2016: Tampa 4/11 Philly 4/28-29 MSG 5/1-2 Fenway 8/5+8/7
    2017: RRHoF 4/7   2018: Fenway 9/2+9/4   2021: Sea Hear Now 9/18 
    2022: MSG 9/11  2024: MSG 9/3-4 Philly 9/7+9/9 Fenway 9/15+9/17
  • bootlegger10bootlegger10 Posts: 15,838
    Happened to me on LA2.  Gave it time and came back 15 minutes later.  Worked.
  • mdgsolomdgsolo Posts: 796
    edited January 2020
    TM site won't let me log in on desktop, but tried phone and it seems to work..
    Post edited by mdgsolo on
  • Signed out of TM then back in-let me see 1st ticket
    Thank you.
    ps-this whole new Ten Club ticket purchase for this tour is a giant ClusterF

    Sincerely,

    BOOM's ORGAN
  • CopperTomCopperTom Posts: 3,013
    Had same issue . Was getting server error on my phone. Came home and tried it on computer and got right in. Give that a shot
    Same
  • New problem-scan will now not complete to show barcode and complete eticket
    Sincerely,

    BOOM's ORGAN
  • mdgsolo said:
    TM site won't let me log in on desktop, but tried phone and it seems to work..

    Using phone-Know we need eticket that shows barcode-taking forever-scanning and ticket not completing

    Sincerely,

    BOOM's ORGAN
  • PureandEasyPureandEasy Posts: 5,799
    My TM account says the LA show on the 15th is my next upcoming event, nothing about the 16th and it won't let me open the ticket, it says I can then immediately goes to their app plugging a bunch of shows in my area.  But I'll figure this out too.  
  • Let me know who figures out why scan of eticket will not complete.  This is so
    unneccessarily time consuming. My scan will not complete. IT'S MY BLOOOOOOOOOOD
    Sincerely,

    BOOM's ORGAN
  • Ok, maybe this was somewhere in CF of how to get a ticket;asked TM help chat:
    "for pearl jam they participate in moving bar code to prevent ticket fraud, barcode changes several times per hour"
    I asked him if it just forever looks like it is scanning, and he said yes.  
    Sincerely,

    BOOM's ORGAN
  • bootlegger10bootlegger10 Posts: 15,838
    Yes.  Can’t just take a screenshot this time like in 2018.
  • I added it to the flowchart
    Sincerely,

    BOOM's ORGAN
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