tenclub presale "sign in with ticketmaster" not working

MB237418

MB237418 Posts: 2

January 2020 in Technical Stuff and Help

I’m trying to submit for the Ten Club presale and when I click the “Sign in with Ticketmaster” link nothing happens. I’ve tried it multiple times and even logged into ticketmaster through another tab in the browser with no luck. The colors just spin in a circle and nothing happens.

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MB237418 Posts: 2

January 2020

update...was able to submit it successfully on my phone, maybe a setting on my laptop. all good now

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jblumberg18 Posts: 6

January 2020

I have this same issue! Still ongoing...how to fix?

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Sea Posts: 3,046

January 2020

jblumberg18 said:

I have this same issue! Still ongoing...how to fix?

Please check your browser settings to see if you are blocking content.

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jblumberg18 Posts: 6

January 2020

So usually I am pretty good at this tech stuff...tried on chrome and Explorer. I don't see where I can check these type of settings.

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Sea Posts: 3,046

January 2020 edited January 2020

Chrome: https://support.google.com/chrome/answer/114662

Explorer: https://support.microsoft.com/en-us/help/17479/windows-internet-explorer-11-change-security-privacy-settings

Post edited by Sea on January 2020
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