Mobile tickets

Oceans

504 Gateway Time-out

Same here... I have proof that I won the tickets but would still like to have the mobile tix.  Hope this gets resolved for tomorrow.  Have a good night everyone

Alpine Bound

JP4846 said:

chadgoin said:

Sea said:

Please be sure to check the FAQ for updates. Thank you

https://am.ticketmaster.com/pearljamtenclub/ticketdownloadfaq

Try clicking on that link.

just saying "gateway time-out"

Gateway time out for me as well. Just as I’m going to transfer to someone else. Wtf. 

Laurelhurst

JP4846 said:

chadgoin said:

Sea said:

Please be sure to check the FAQ for updates. Thank you

https://am.ticketmaster.com/pearljamtenclub/ticketdownloadfaq

Try clicking on that link.

just saying "gateway time-out"

Yep. Same issue!! Hopefully they get it "fixed" quick!! Flying into Seattle tomorrow afternoon!!
Prediction... Apple will have booth outside Safeco tomorrow selling iphones...     

SnoqualmieFan

Sadly the FAQ and all the various instructions are all on the am.ticketmaster.com site that is "504 Gateway Time-out" for hours now. Not good. No sign of any action from ticketmaster to remedy.

MB277436

Seems to be working now

MW55037

I still don't get how the mobile thing is supposed to stop scalpers. JFK airport processes 180,000 passengers per day, every single day, with much tighter security requirements than a concert venue, by checking IDs. It doesn't matter if you've got your boarding pass on your phone from the airline website or a screenshot or a paper copy you printed out or an official one from the ticket counter. What matters is that your ticket matches your photo ID. Why is that not how this is handled instead of this not-ready-for-primetime mobile ticketing system?

jtr101

MW55037 said:

I still don't get how the mobile thing is supposed to stop scalpers. JFK airport processes 180,000 passengers per day, every single day, with much tighter security requirements than a concert venue, by checking IDs. It doesn't matter if you've got your boarding pass on your phone from the airline website or a screenshot or a paper copy you printed out or an official one from the ticket counter. What matters is that your ticket matches your photo ID. Why is that not how this is handled instead of this not-ready-for-primetime mobile ticketing system?

I'm with you, I really don't understand how the new system stops it other than saying its non-transferable, without the ID check there is no way to verify who owns it.

Poncier

MW55037 said:

I still don't get how the mobile thing is supposed to stop scalpers. JFK airport processes 180,000 passengers per day, every single day, with much tighter security requirements than a concert venue, by checking IDs. It doesn't matter if you've got your boarding pass on your phone from the airline website or a screenshot or a paper copy you printed out or an official one from the ticket counter. What matters is that your ticket matches your photo ID. Why is that not how this is handled instead of this not-ready-for-primetime mobile ticketing system?

Yeah but JFK is handling 180,000 at several terminals spread out over the entire day, and lines can often still take an hour or more to pass through. Try getting 60,000 folks through a handful of entrances all in a 60-90 minute window before show time. Checking ID's would cause huge slow downs.

Gern Blansten

Poncier said:

MW55037 said:

I still don't get how the mobile thing is supposed to stop scalpers. JFK airport processes 180,000 passengers per day, every single day, with much tighter security requirements than a concert venue, by checking IDs. It doesn't matter if you've got your boarding pass on your phone from the airline website or a screenshot or a paper copy you printed out or an official one from the ticket counter. What matters is that your ticket matches your photo ID. Why is that not how this is handled instead of this not-ready-for-primetime mobile ticketing system?

Yeah but JFK is handling 180,000 at several terminals spread out over the entire day, and lines can often still take an hour or more to pass through. Try getting 60,000 folks through a handful of entrances all in a 60-90 minute window before show time. Checking ID's would cause huge slow downs.

and....people don't scalp their airline tickets

mpedone

Poncier said:

MW55037 said:

I still don't get how the mobile thing is supposed to stop scalpers. JFK airport processes 180,000 passengers per day, every single day, with much tighter security requirements than a concert venue, by checking IDs. It doesn't matter if you've got your boarding pass on your phone from the airline website or a screenshot or a paper copy you printed out or an official one from the ticket counter. What matters is that your ticket matches your photo ID. Why is that not how this is handled instead of this not-ready-for-primetime mobile ticketing system?

Yeah but JFK is handling 180,000 at several terminals spread out over the entire day, and lines can often still take an hour or more to pass through. Try getting 60,000 folks through a handful of entrances all in a 60-90 minute window before show time. Checking ID's would cause huge slow downs.

And, what about people without IDs? (Sorry, just trying to emulate all of the "What if I don't have a smartphone/internet access/fingertips to use my smartphone?" crowd.)

On a serious note, I'm guessing TM does it this way because it's something they can roll out to any given venue for any given show. Sure, they can print names on tickets, and require takers to check IDs, but they have zero control over whether that actually happens. I guess they could require scanners that swipe IDs/Credit Cards and verify, but that's another step that has the potential to bog down lines (not to other issues).

wnh1977

Samsung user.  I installed "WalletPasses | Passbook Wallet" on my phone today in hopes of getting tickets put in there.  When I logged in to my account and clicked "TEN CLUB MOBILE TICKETS", it brought up the following message: 
"SSL connection error - Unable to make a secure connection to the server.  This may be a problem with the server, or it may be requiring a client authentication certificate that you don't have."    
I'm going to the Chicago shows... good thing I have some time to figure this out.  I'm a tech dummy, so not a fan of this method.

cutz

wnh1977 said:

Samsung user.  I installed "WalletPasses | Passbook Wallet" on my phone today in hopes of getting tickets put in there.  When I logged in to my account and clicked "TEN CLUB MOBILE TICKETS", it brought up the following message: 
"SSL connection error - Unable to make a secure connection to the server.  This may be a problem with the server, or it may be requiring a client authentication certificate that you don't have."    
I'm going to the Chicago shows... good thing I have some time to figure this out.  I'm a tech dummy, so not a fan of this method.

I'm low-tech too, so i can't help you with the "SSL connection error - Unable to make a secure connection to the server.  This may be a problem with the server, or it may be requiring a client authentication certificate that you don't have."   

I downloaded that Wallet/Passes and when i downloaded the Tickets they did not go into that Wallet/Passes App. The tickets went to Google Pay App that was already on my phone, and i didn't know that. I admit i panicked when i didn't see my tickets in the W/P App, but after reading the directions the 10C sent it said , for Android users, the tickets will be in Google Pay App.  and that's where they are.

Good LUCK!