London Refund

bgordo
bgordo Posts: 6
Hey,

I had 10C tix for the postponed London show and requested a refund because I couldn't make the trip back over.  I have yet to see my refund.

Has anyone else had this problem?

Thanks
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Comments

  • Hawk123
    Hawk123 Posts: 2,368
    bgordo said:
    Hey,

    I had 10C tix for the postponed London show and requested a refund because I couldn't make the trip back over.  I have yet to see my refund.

    Has anyone else had this problem?

    Thanks
    My refund took about 7 business days to show up but everything was seamless
  • bgordo
    bgordo Posts: 6
    Thanks I will reach out again. 
  • Kearn5y
    Kearn5y Ireland Posts: 3,035
    After 10 business days I had to contact 10c and got the following

    'Please know because we passed 120 days from the original purchase date, each refund must be manually entered. We appreciate your patience during this process.'

    Got the refund shortly afterwards
    Kearnsy
  • bgordo
    bgordo Posts: 6
    Thanks!
    I actually called because they didn't answer my 2nd email and that is exactly what they told me.  Still haven't seen anything.
  • bgordo
    bgordo Posts: 6
    Almost two months and still no refund.  Getting frustrating!!
  • cincybearcat
    cincybearcat Posts: 16,836
    bgordo said:
    Almost two months and still no refund.  Getting frustrating!!
    Wow - that is crazy.  Soon you'll have to start charging interest!
    hippiemom = goodness
  • bgordo
    bgordo Posts: 6
    Over two months now and still no refund.  They don't even answer my emails anymore.

    What gives 10C??
  • gleng2
    gleng2 Detroit Posts: 157
    Did you click refund request in the 10c ticket menu?
    Former member of “Thomas 9” 10-2-2018 #neverforget
  • bgordo
    bgordo Posts: 6
    Yes I did.  Actually probably ten minutes after I got the refund instructions.

    However the good news is my refund finally posted today.  Yeah!!