London Refund

bgordobgordo Posts: 6
Hey,

I had 10C tix for the postponed London show and requested a refund because I couldn't make the trip back over.  I have yet to see my refund.

Has anyone else had this problem?

Thanks
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Comments

  • Hawk123Hawk123 Posts: 2,132
    bgordo said:
    Hey,

    I had 10C tix for the postponed London show and requested a refund because I couldn't make the trip back over.  I have yet to see my refund.

    Has anyone else had this problem?

    Thanks
    My refund took about 7 business days to show up but everything was seamless
  • bgordobgordo Posts: 6
    Thanks I will reach out again. 
  • Kearn5yKearn5y Posts: 2,874
    After 10 business days I had to contact 10c and got the following

    'Please know because we passed 120 days from the original purchase date, each refund must be manually entered. We appreciate your patience during this process.'

    Got the refund shortly afterwards
    Kearnsy
  • bgordobgordo Posts: 6
    Thanks!
    I actually called because they didn't answer my 2nd email and that is exactly what they told me.  Still haven't seen anything.
  • bgordobgordo Posts: 6
    Almost two months and still no refund.  Getting frustrating!!
  • cincybearcatcincybearcat Posts: 16,443
    bgordo said:
    Almost two months and still no refund.  Getting frustrating!!
    Wow - that is crazy.  Soon you'll have to start charging interest!
    hippiemom = goodness
  • bgordobgordo Posts: 6
    Over two months now and still no refund.  They don't even answer my emails anymore.

    What gives 10C??
  • gleng2gleng2 Posts: 157
    Did you click refund request in the 10c ticket menu?
    Former member of “Thomas 9” 10-2-2018 #neverforget
  • bgordobgordo Posts: 6
    Yes I did.  Actually probably ten minutes after I got the refund instructions.

    However the good news is my refund finally posted today.  Yeah!!
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