Home› The Porch
Options

MSG in NYC General Admission instructions -does anyone have the email with the details

ginafratginafrat Posts: 15
in The Porch
i cant find the email of what entry to go to for the Ten Club GA seats for Madison Square Garden. If someone else has it handy and could repost here, I would appreciate it.
Thanks!
Tagged:

Comments

  • Options
    scornlanderscornlander Colorado Posts: 98
    edited April 2016
    -
    Post edited by scornlander on
  • Options
    davkyrdavkyr Posts: 3
    The GA line is at the corner of 33rd and 8th. Pick up tickets if you didn't have them shipped to you at the Will Call in the main entrance to MSG. You'll get tickets and GA wristband. Those that had tickets shipped to them will get wristband upon entry.
  • Options
    MayDay10MayDay10 Posts: 11,611
    for Meh 2

    This is your final confirmation for your Ten Club GA tickets and wristbands to see Pearl Jam in New York City at Madison Square Garden on May 2nd.

    For members who did not opt to have your tickets shipped, your tickets will be at Ten Club will call under the registered member name.

    For members who opted to have their tickets shipped, you may disregard the below information that pertains to will call ticket pick up as you should have your tickets now. *Please see Information below regarding Wristband Pick up.

    Ten Club Box Office Opens: 1:00pm
    Door Time: 6:30pm
    PJ Set Time: 8:00pm
    Box Office Close: 8:45pm
    All times subject to change


    1) Ten Club will call is located at the main Box Office. We expect long lines right around door time, so arrive early to avoid waiting in long lines at the box office.

    2) Tickets are filed alphabetically in order of last name. Ten Club ticket windows will have signs above dividing them up based on the alphabet. Ex. A-F, G-L, M-R, etc Please make sure you are in the line that corresponds with the first letter of your last name and have your photo ID in hand.

    3) Ten Club members must show government issued photo identification in person to collect purchased tickets. The name on the ID must match the name on the ticket envelope as indicated above. If your account was created using a nick name entirely different from your first name, or is listed under an outdated maiden name, please email tickets@tenclub.net immediately as this will cause a delay at the box office. Shortened names such as John for Jonathan, or Jen for Jennifer are fine as is.

    4) Only the Ten Club member whose name is on the membership account may pick the tickets up. You cannot send anyone else to pick tickets up for you. No exceptions.

    5) You will have two (2) GA Tickets and two (2) Ten Club wristbands in your envelope at the box office.

    6) There will not be an opener for this show.

    7) All ticket sales are final. No refunds, name transfers or exchanges. No exceptions.

    8) Reselling of your spare Ten Club ticket for above face value will result in ticket cancellation and loss of membership.


    GA Entry Rules and Etiquette-

    - All GA ticket holders must enter through the designated GA entry door.

    - GA entry door will open about 15 minutes before regular door time to ensure a safe entry.

    - The GA entry door for this show will be located at at the corner of 33rd St and 8th Ave. This door is the fastest and most direct route to the GA floor.

    - The GA pit is located on the floor directly in front of the stage, is standing room only, and is first-come-first-served.

    - You must have both a GA ticket and an Official Ten Club GA Entry wristband fastened to your wrist to enter the GA Pit. Those two items combined give you GA pit access. *Members who had their GA tickets shipped will received their wristbands from the security staff at the GA door upon entry.

    - Your guest does not have to line up at the box office with you. You will be given your two (2) tickets and two (2) Official Ten Club GA Pit wristbands. Immediately put on your wristband and pass the other to your guest to do the same. Put the tickets someplace safe. Do not lose them!

    - Removed, broken, fake or tampered with wristbands will not be honored. Lost wristbands will not be replaced, so put them on as soon as you get them. No exceptions.

    - The GA line is for members with GA tickets and wristbands only. Members with reserved seated tickets can enter from any other entrance at regular door time.

    - The GA entrance has been pre-determined, but is subject to change on the day of the show. This is unlikely to happen, but in the unlikely chance it does, you will be directed to the new entrance via signage and by venue security staff.

    - The GA line is first-come, first-served. In the past, fans have used their own fan created numbering system to save a place in line. The numbering system is no longer tolerated. We have seen fans abuse this in the past arriving early to get a number, and then leaving for long periods of time only to come back at door time and jump in the front of the line. Therefore, anyone participating in this fan created queueing system will be sent to the back of the line. It is the Ten Club’s position that those that put in the time to wait in the GA line all day should be of the first in the door. Anyone abusing this will be sent to the back of the line. Of course it is necessary to take bathroom breaks, or to jump out of line to pick up tickets at will call when the box office opens. Like any other line that you find yourself standing in for long periods of time in your life, simply have your guest hold that place in line for you temporarily, and communicate to your neighbor that you will be right back. They will ask the same in return from you because this is the right thing to do. The GA line should be a friendly community. Be neighborly and respectful and do not abuse the kindness of your fellow Ten Club members.

    - Upon entering the venue through the GA entry line, have your GA ticket in hand to be scanned. Hold your arm up showing your wristband in clear view so that security can verify your GA entry credentials and get everyone in the door as safely and efficiently as possible.

    - DO NOT RUN! Anyone that enters the venue and starts running will be stopped by security and escorted to the end of the line. We know there’s a lot of excitement and energy that builds while waiting in line, but this is a strict rule. So be safe, have fun, and DO NOT RUN!

    Safety and Security:

    - No professional cameras, which include detachable lenses.
    - No professional or non-mobile-phone video cameras.
    - No backpacks or large bags. (Please contact venue. Each venue has different policies on bags).
    - No iPads, go pros, selfie sticks or glow sticks.
    - No weapons of any kind.

    Pearl Jam Tour Merchandise info:

    -Please visit this link for Tour Merchandise Info which is updated as the information is confirmed with each venue: http://pearljam.com/tenclub/events/1/22907/2016_tour_merch_info
    

    Pearl Jam Ticket Policy:

    Upon entering the drawing you agreed to the rules and policies listed at the following links:
    - Ten Club Ticket Policy http://pearljam.com/tenclub/tickets
    - Pre-sale announcement tour specific listed rules: http://pearljam.com/tenclub/events/1/22863/2016_pearl_jam_tour_announcement

    Please direct any ticket related questions to tickets@tenclub.net. We receive a very high volume of emails around this time, therefore you may experience delays in respond time. Your patience is appreciated.

    Enjoy the show!
    10c
Sign In or Register to comment.