Just sad and disappointed with the mystery sale

White Discussion

It was a complete mess, love this band but these problems seem to happen way to often. That is all

courtmcc

I know. I lost my shot at the only chance of getting an Avocado. Very disappointed.

P34RL J4MM3R

This stuff should never happen. And it regularly happens here.

MedozK

P34RL J4MM3R said:

This stuff should never happen. And it regularly happens here.

shadyshall

this is starting to reach a breaking point with me... it's 2014 and this fucking asinine club can't get a proper fucking servers

RoleModelsinBlood31

shadyshall said:

this is starting to reach a breaking point with me... it's 2014 and this fucking asinine club can't get a proper fucking servers

Lol. Quoted for posterity.

pjpjpaul

http://community.pearljam.com/discussion/243794/petition-to-re-release-all-rare-vinyls#latest

moozeekfan

Most websites can't handle a rush of thousands of people doing the same thing at the same time. It's not like pearl jam.com is Amazon or EBay.

evdjj3j

They can use Amazon Web Services and have no problems with the rush. https://aws.amazon.com/

Abe Froman

Very disappointing. Not that I didn't get one but 40 minutes of bullshit saying I'm not logged in, then get in card and bam white screen, and then...sold out. Waste of time.

rustneversleeps

Abe Froman said:

Very disappointing. Not that I didn't get one but 40 minutes of bullshit saying I'm not logged in, then get in card and bam white screen, and then...sold out. Waste of time.

you, me, and many, many unfortunate others.... life goes on, its just a couple records

Daron Oshay

I'm very disappointed had it in my cart forever and just couldn't get past shipping address

With my luck I would have wound up with backspaces and a newer Xmas single. Good luck to those who got it.

Abe Froman

Daron Oshay said:

I'm very disappointed had it in my cart forever and just couldn't get past shipping address

With my luck I would have wound up with backspaces and a newer Xmas single. Good luck to those who got it.

That's where I got also. Then white screen. Then out of stock.

mfc2006

Really disappointed with how this went down. I'm not one to complain usually, but this was horrible.

Had it in my cart only to have it sold out from under me. It's just bad business, in my opinion. Granted, it was a long shot to receive what I was looking for, but I didn't even get a chance. I'll be switching to digital from now on.

To those that got them to go through, sincere congratulations.

To the 10C...please address the order/ticket/server/etc issues once & for all.

Suziemay

Aww. Did you still go to your record store, Robley? I hope you did!

ComeToTX

Didn't even try because I figured this would happen.

Zod

moozeekfan said:

Most websites can't handle a rush of thousands of people doing the same thing at the same time. It's not like pearl jam.com is Amazon or EBay.

I think that's a strong point. I also don't think Pearl Jam needs to spend 100's of thousands of dollars installing a megaserver just to deal with a spike in traffic once or twice a year.

Two solutions might be:

1) Random onsale time. They announced the sale two weeks in advance. Everyone knew it was happening, thus everyone tried to order at the same time. It crashes the website. A random start time would be luck of the draw. Whoever was on the website at the time would be lucky and get a chance to order one. They would gradually be sold as people noticed they went on sale (opposed to everyone ordering simutaneously). This generally pissed people off if they aren't online at the time, but it's better than the crashing website problem

2) Lottery

10c has done this before. It reminded me of the pop up shop in seattle. Where we were 50th in line, but lineup blew up and we ended up 100. They didn't check to see if people were 10c members. After hours of freezing out in the cold it was picked bare already. Even worse for the people behind me because I think they closed it off not much further back than I was (And I showed up a few hours early). It felt like like a giant cluserf, because they held it the day after a Seattle PJ concert when all the diehards (including me) were in town. Didn't seem like stellar organization. While I would of have missed out on it, it seemed like something better suited for a day when there was no concert. Keep the lines and expecations down.

I suppose the 3rd option is the 10c stops creating large pent up demand for stuff. It's obvious there's a pretty big supply/demand issue when it comes to PJ merch.

mookeywrench

Seems a hybrid lottery/on sale time combo would be the best offer.

Hold a 15-20 minute window of opportunity to enter the lottery. No credit card processing...no multi page load adding to carts. Just a one button click that enters you into the lottery. Then once the 15-20 minute window is up, draw the results and send out E-mails to the winners for purchase.

mcgruff10

I think a lottery system would have been the best bet. How many tens of thousands of fans tried for 1000 vinyl bundles today?

starmap3333

So glad I forgot.

scurtis

Yeah a lottery sounds like fun.

Pffffffft.

That's me making a fart sound.