Damaged ebay item

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wecrazybob
wecrazybob Posts: 1,027
in The Porch
You guys are always so helpful, so I thought I would ask the following questions. Ordered a Cleaveland 98 poster & received it. I signed for it before I realized the poster tube got smashed. The seller said he ordered insurance. Ok here are the questions: am I screwed since I signed for it? How long does it take for Ebay/post office/paypal to refund the money? Finally who gets the damaged poster? Thanks ya'll!
Bob
Toledo, Oh 09-22-96, Chicago, Illinois 06-29-98, Portland, Oregon 07-18-98, Vancouver, British Columbia 07-19-98, Seattle 07-21-98, Seattle 07-22-98, Noblesville, Indiana 08-17-98, East Lansing, Michigan 08-18-98, Barrie, Ontario 08-22-98, Auburn Hills, Michigan 08-23-98, Pittsburgh, Pennsylvania 08-25-98, Cuyahoga Falls, Ohio 08-26-98, Camden, Camden, New Jersey 08-28-98 Camden, New Jersey 08-29-98,Knoxville, Tennessee 09-06-98, Columbia, Maryland 09-18-98,Mountain View, California 10-30-99,Mountain View, California 10-31-99, Virginia Beach, Virginia 08-03-00,Charlotte, North Carolina 08-04-00,Greensboro, North Carolina 08-06-00, Atlanta, Georgia 08-07-00,West Palm Beach, Florida 08-09-00,West Palm Beach, Florida 08-10-00,Tampa, Florida 08-12-00,New Orleans, Louisiana 08-14-00,Memphis, Tennessee 08-15-00,Nashville, Tennessee 08-17-00, Noblesville, Indiana 08-18-00,Cincinnati, Ohio 08-20-00,Columbus, Ohio 08-21-00, Wantagh, New York 08-23-00, Wantagh, New York 08-24-00,Wantagh, New York 08-25-00, Saratoga Springs, New York 08-27-00,Mansfield, Massachusetts 08-29-00,Mansfield, Massachusetts 08-30-00,Camden, New Jersey 09-01-00,Camden, New Jersey 09-02-00,Columbia, Maryland 09-04-00,Pittsburgh, Pennsylvania 09-05-00,Auburn Hills, Michigan 10-07-00, East Troy, Wisconsin 10-08-00,Chicago, Illinois 10-09-00,Cleveland, Ohio 04-25-03,Columbus, Ohio 06-24-03,Kitchener, ON 09-11-05, London, ON 9-12-05,Hamilton, ON 9-13-05,Cincinnati, Ohio 06-24-06, Chicago, Illinois 7-19-13, Cincinnati, Ohio 10-01-14, St. Louis, Missouri 10-03-14, Memphis, Tennessee 10-14-14,Detroit, Michigan 10-16-14, Moline, Illinois 10-17-14, Columbia SC 4-21-16 , Lexington KY 4-26-16, Philadelphia PA 4-28-16, Philadelphia PA 4-29-16, Boston 8-5-16 , Boston 8-7-16 Chicago 8-20-16, Chicago 8-22-16, Seattle 8-8-18, Seattle 8-10-18, Missoula 8-13-18, Chicago 8-18-18, Chicago 8-20-18, Boston 9-2-18, Boston 9-4-18

Comments

  • 2-feign-reluctance
    2-feign-reluctance TigerTown, USA Posts: 23,459
    Contact the post office general. They will have the legit information.
    www.cluthelee.com
  • Papaljuice
    Papaljuice Jacksonville Posts: 504
    I recently ran into the same issue as you. However, I was the seller and I insured the product just in case. The buyer contacted me and I told him that I insured the product and for him to file a claim with the post office. He was pissed that I suggested he file a claim. He ended up going to the post office and they told him that the sender had to file a claim, which didn't make sense since I didn't have proof of the damaged product. I ended up settling with him for half the price which he was okay with him. The emails got kind of nasty and I truley just wanted it to be over.

    Hopefully you can get your money back. Good luck.
    Pearl Jam - ST. PETERSBURG, FL 3-29-94 / WEST PALM BEACH, FL 9-22-98 / TAMPA, FL 8-12-00 / CHARLOTTE, NC 10/30/13 / ST. LOUIS, MO 10-03-2014 / TAMPA, FL 4-11-16 / JACKSONVILLE, FL 4-13-16
    Eddie Vedder - JACKSONVILLE, FL 11/24/12 / JACKSONVILLE, FL 11/25/12 / ORLANDO, FL 11-28-12
  • RKCNDY
    RKCNDY Posts: 31,013
    the receiver would have to file the claim for damaged goods, the price for insurance is included in the postage.

    yes it sucks, the post office sucks, but keep bugging them-the post office, and you will see some sort of resolution.

    I use ebay quite a bit
    good luck
    The joy of life comes from our encounters with new experiences, and hence there is no greater joy than to have an endlessly changing horizon, for each day to have a new and different sun.

    - Christopher McCandless
  • narnia
    narnia Posts: 635
    Check this out -
    ebay.com/gds/My-order-showed-up-broken-now-what-do-I-do-/10000000017847575/g.html
    I escaped it...a life wasted...I'm never going back again
  • hrd2imgn
    hrd2imgn Southwest Burbs of Chicago Posts: 4,924
    Post office ha been jags lately. They bent a record I sent to tempi n groove like a taco. I insured it, we did the claim, they said no. They think we are faking it.......we have pictures, prices it goes for, still screwing him
  • juddboz80
    juddboz80 Posts: 2,141
    Take pics of it throughout the process, before opening the tube and while you take the poster out.....then get in touch with the shipper, and all the fun begins!!! It's like pulling your own teeth!
    Cant buy what i want cause its free....

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