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Couple Of Questions About Collecting Tickets

Whitey_22Whitey_22 Posts: 44
edited May 2007 in Given To Fly (live)
Hey people, I've never done tickets the way 10Club does it, with collecting at the venue and I can't find information on how it works (I have no doubt it's on here or the site somewhere though). Anyway, I have a pair of London tickets, but never received an email to confirm my order had been processed, but the order appears on my profile page, so I assume this is fine?

Also, what do I need to take with me to prove I am who I say I am to get my rickets at the venue? Is my 10Club number and photo ID like my driving licence good enough?

Cheers.
Post edited by Unknown User on

Comments

  • Whitey_22Whitey_22 Posts: 44
    Nevermnd, got it now...

    TICKET CONFIRMATION
    You will receive an order confirmation immediately after your ticket order is successfully processed. You may also view your ticket order in your profile. To access your Ten Club profile, go to Goods, click on LogIn, enter the appropriate user name and password, and click on Profile. The order confirmation is essentially receipt of your ticket purchase.
    You will receive a follow-up confirmation email, closer to the date of the show, with details of how, when, and where to collect your Ten Club tickets.
    SEATING
    Seat location is not revealed until tickets are collected on the day of the show.
    Priority fan club tickets are allocated by seniority. Ten Club reserves the right to make exceptions to this policy.
    We reserve the best seats in the house for fan club tickets, starting from the first row on the floor and extending back. We also reserve the side sections closest to the stage when necessary. All Ten Club tickets are for reserved seating unless otherwise announced.
    Group seating is not an option, but your pair of tickets will be seated together.
    Wheelchair accessible seating is available through the Ten Club pre-sale. If you require ADA seating, please contact us directly at tickets@tenclub.net once you have purchased your pre-sale tickets online. We will exchange your pre-sale tickets for proper ADA seating at that time.
    General Admission tickets purchased through the fan club will allow fan club members early entry into the venue whenever possible. Members will receive wristbands which will authorize early entry. Ten Club reserves the right to make changes to this policy when deemed necessary.
    DISTRIBUTION
    Tickets will be distributed at the venue box office on the day of the show only. We will not mail your tickets in advance of the show.
    Tickets are pre-determined so arriving at the box office early will not increase your chances of better seats.
    You must show a government-issued photo ID (driver's license, passport, school ID) to collect your tickets at the box office. No exceptions. It is also helpful, but not necessary, to have your Ten Club member number available for additional verification.
    The Ten Club member whose account was used to purchase the tickets must be present to collect the tickets on the day of the show. No exceptions.
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