my LB vinyl replacement email bounces back
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three times now, my email to the Lightning Bolt vinyl repair man address has bounced back because his inbox is full.
I posted this in the stickied thread above but nobody replied, so what do I do now? I'd like the replacement but the guy can't receive my email...
I posted this in the stickied thread above but nobody replied, so what do I do now? I'd like the replacement but the guy can't receive my email...
Post edited by Unknown User on
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Same here. I guess we just have to be patient.0
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Try the following person below. I contacted them and they sent a replacement VERY quickly. I received my replacement today:
Lori Parker Doan
Universal Music Group
Customer Support/Value Added Services
3905 W. Vincennes Road, suite 400
Indianapolis, IN. 46268
1-800-288-5942 toll free
317-599-4311 phone
317-599-4291 fax
e-mail: <!-- e --><a href="mailto:lori.parker@umusic.com">lori.parker@umusic.com</a><!-- e -->
Wind this thing up.0 -
Do you have to send back the faulty LP? It will cost me about $20 to do that.0
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PG98467 wrote:Do you have to send back the faulty LP? It will cost me about $20 to do that.
They never mentioned it. All they asked for was my address. I used the email on the front page of pearljam.com for vinyl replacement, received an email asking for my address, and then within 1 week vinyl was on the doorstep. No notice new record was sent, no asking for old one sent, no return anything. Probably the best no non-sense customer service I have ever seen.
Wind this thing up.0 -
oysterjar wrote:Try the following person below. I contacted them and they sent a replacement VERY quickly. I received my replacement today:
Lori Parker Doan
Universal Music Group
Customer Support/Value Added Services
3905 W. Vincennes Road, suite 400
Indianapolis, IN. 46268
1-800-288-5942 toll free
317-599-4311 phone
317-599-4291 fax
e-mail: <!-- e --><a href="mailto:lori.parker@umusic.com">lori.parker@umusic.com</a><!-- e -->
Thanks, will give that a try.0
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