I hate UPS

LeafsJaysCubsRaptorsFan

$50 brokerage fee to receive an item I bought from a member here. what a joke. I guess the moral of the story is always tell the seller to use usps beforehand

chadwick

you bought a brick wall?

oceaninmyeyes

My friends dog hates UPS. He can hear the truck coming from a mile away and starts whining, barking and running frantically. He's kind of a spaz.

RobbyD462

Brutal!
This happend to me once.
Instead of paying I cleared it through customs myself.
Then when the guy comes to your door that piece of paper states that it is now Your property.
As soon as the sender gives the package to them it's theirs until delivery/signing.
That's how they get you.Not much you can do but avoid completely.
UPS is a joke!
Not many US citizens are aware of the duties and brokerage fees Canadian citizens are
subject to paying.
They can charge up to 50% of the declared value of the item! :shock:

chadwick

RobbyD462 wrote:

Brutal!
This happend to me once.
Instead of paying I cleared it through customs myself.
Then when the guy comes to your door that piece of paper states that it is now Your property.
As soon as the sender gives the package to them it's theirs until delivery/signing.
That's how they get you.Not much you can do but avoid completely.
UPS is a joke!
Not many US citizens are aware of the duties and brokerage fees Canadian citizens are
subject to paying.
They can charge up to 50% of the declared value of the item! :shock:

value the item at $0.13

JonnyPistachio

LeafsJaysCubsRaptorsFan wrote:

$50 brokerage fee to receive an item I bought from a member here. what a joke. I guess the moral of the story is always tell the seller to use usps beforehand

You should shake the box and tell them you hope they didnt damage the urn or you'll sue.

BinauralJam

JonnyPistachio wrote:

LeafsJaysCubsRaptorsFan wrote:

$50 brokerage fee to receive an item I bought from a member here. what a joke. I guess the moral of the story is always tell the seller to use usps beforehand

You should shake the box and tell them you hope they didnt damage the urn or you'll sue.

JonnyPistachio

BinauralJam wrote:

JonnyPistachio wrote:

LeafsJaysCubsRaptorsFan wrote:

$50 brokerage fee to receive an item I bought from a member here. what a joke. I guess the moral of the story is always tell the seller to use usps beforehand

You should shake the box and tell them you hope they didnt damage the urn or you'll sue.

doesnt it go all in his face?

BinauralJam

It Does!

peacefrompaul

JonnyPistachio

his facial expressions as the best

ldent42

LeafsJaysCubsRaptorsFan wrote:

$50 brokerage fee to receive an item I bought from a member here. what a joke. I guess the moral of the story is always tell the seller to use usps beforehand

That sucks. I hate UPS too but for different reasons. It's probably just like 1 or 2 of the drivers whose route I'm on. They have this awesome habit of not ringing the bell and leaving a notice downstairs. Or, my favorite, they don't ring the bell, don't leave a notice, but if I check the tracking number it says "attempted delivery, receiver not home" when I was home and able to hear the bell the whole day. My 2nd favorite is when they just drop shit off with the super without ringing the bell or leaving a notice. :evil: I hate ups.

RKCNDY

duska3419 wrote:

LeafsJaysCubsRaptorsFan wrote:

$50 brokerage fee to receive an item I bought from a member here. what a joke. I guess the moral of the story is always tell the seller to use usps beforehand

That sucks. I hate UPS too but for different reasons. It's probably just like 1 or 2 of the drivers whose route I'm on. They have this awesome habit of not ringing the bell and leaving a notice downstairs. Or, my favorite, they don't ring the bell, don't leave a notice, but if I check the tracking number it says "attempted delivery, receiver not home" when I was home and able to hear the bell the whole day. My 2nd favorite is when they just drop shit off with the super without ringing the bell or leaving a notice. :evil: I hate ups.

Happens to me too! :evil:

When I order something, and it says "delivery instructions" I will type in "RING BELL SOMEONE WILL BE HOME TO ACCEPT DELIVERY" they still won't ring the bell and just leave a notice on the door, so I have to drive to the distribution hub to pick it up. Then when I get the parcel the label clearly states that I will be home.

PillowPants

i thought canada was supposed to be the normal country??

ldent42

RKCNDY wrote:

duska3419 wrote:

LeafsJaysCubsRaptorsFan wrote:

$50 brokerage fee to receive an item I bought from a member here. what a joke. I guess the moral of the story is always tell the seller to use usps beforehand

That sucks. I hate UPS too but for different reasons. It's probably just like 1 or 2 of the drivers whose route I'm on. They have this awesome habit of not ringing the bell and leaving a notice downstairs. Or, my favorite, they don't ring the bell, don't leave a notice, but if I check the tracking number it says "attempted delivery, receiver not home" when I was home and able to hear the bell the whole day. My 2nd favorite is when they just drop shit off with the super without ringing the bell or leaving a notice. :evil: I hate ups.

Happens to me too! :evil:

When I order something, and it says "delivery instructions" I will type in "RING BELL SOMEONE WILL BE HOME TO ACCEPT DELIVERY" they still won't ring the bell and just leave a notice on the door, so I have to drive to the distribution hub to pick it up. Then when I get the parcel the label clearly states that I will be home.

If I had to deal with the Distribution Hub because their delivery people don't deliver I would have raised hell on the phone with them. I try to avoid shipping things to my house. I use the Amazon lockers when I can or ship shit elsewhere if it's super important.

RKCNDY

duska3419 wrote:

If I had to deal with the Distribution Hub because their delivery people don't deliver I would have raised hell on the phone with them. I try to avoid shipping things to my house. I use the Amazon lockers when I can or ship shit elsewhere if it's super important.

they don't give a shit, when I was at my old job, I was the purchasing & inventory manager, so I was responsible for accepting deliveries. One day the UPS lady comes in and shoves her handcart at me and says "you gotta help me, you have 27 boxes". :wtf: delivering is your job. Oh my manager was pissed! she raised hell and filed a formal complaint with UPS. Needless to say, we had a new driver the next day.

I would use Amazon lockers, but I don't live near one.

afroannnie

As of yesterday...UPS is on my list. Apparently, when they lose your package, they never indicate it through their tracking system. They just keep updating (done automatically) the delivery date as "today" with some time window... :fp: :fp: :fp: :x

How does this make any sense? When I talked to them yesterday to file an investigation, I asked the guy to explain this system to me....he said "Well you should have seen that it was out for delivery on the 20th and never made it that day...that's how you would know it's lost" :fp: Apparently, the part of the tracking that indicates delivery date and time means nothing?! :crazy: :crazy: :fp:

rival.

afroannnie wrote:

As of yesterday...UPS is on my list. Apparently, when they lose your package, they never indicate it through their tracking system. They just keep updating (done automatically) the delivery date as "today" with some time window... :fp: :fp: :fp: :x

How does this make any sense? When I talked to them yesterday to file an investigation, I asked the guy to explain this system to me....he said "Well you should have seen that it was out for delivery on the 20th and never made it that day...that's how you would know it's lost" :fp: Apparently, the part of the tracking that indicates delivery date and time means nothing?! :crazy: :crazy: :fp:

i have had very similar problems with UPS since i moved to chicago :fp:

one time when i had them on the phone they went as far to flat out say the package must have been stolen off my porch as UPS does not lose any packages that i can't open an investigation with them, i have to open an investigation with the vendor that was supplying the product :fp: :fp:

afroannnie

rival. wrote:

afroannnie wrote:

As of yesterday...UPS is on my list. Apparently, when they lose your package, they never indicate it through their tracking system. They just keep updating (done automatically) the delivery date as "today" with some time window... :fp: :fp: :fp: :x

How does this make any sense? When I talked to them yesterday to file an investigation, I asked the guy to explain this system to me....he said "Well you should have seen that it was out for delivery on the 20th and never made it that day...that's how you would know it's lost" :fp: Apparently, the part of the tracking that indicates delivery date and time means nothing?! :crazy: :crazy: :fp:

i have had very similar problems with UPS since i moved to chicago :fp:

one time when i had them on the phone they went as far to flat out say the package must have been stolen off my porch as UPS does not lose any packages that i can't open an investigation with them, i have to open an investigation with the vendor that was supplying the product :fp: :fp:

Even though they admitted it was lost since there's no record of delivery, I still had to call the vendor and have them open another investigation... :fp: When I first called the vendor, they pulled up the tracking order and said "Oh, it says it's being delivered today"...so then i had to explain to them...that oh no...it's not...it's just that the system automatically updates that everyday since it hasn't been delivered.. :fp: :fp:

demetrios

I don't like UPS with a passion! A few poster artists & merchandise stores that use UPS I try to avoid. I've asked many of them if they could use another method cause whenever I get ANYTHING from UPS they want money at the door. Some were ok going the different method. Others couldn't. Items shipped from USA to Canada via USPS, I never get service charges, duty taxes to pay at the door etc.. Smooth ride & great service. When the package is shipped by USPS, Canada Post takes the packages and makes the delivery here to our homes. Even if the package said merchandise on the slip, we don't get hit with service charges. But UPS, especially an item shipped from the USA to Canada, they ALWAYS ask for money at the door. Even if the package say's gift on the custom form.

BUT .. if you use UPS inside the country, I haven't had any problems receiving goods. Received a few items from folks last year via UPS but the packages were inside Canada. Didn't have to pay for anything, even if it said Merchandise on the form.

Just avoid using UPS shipping / receiving to another country.

RobbyD462

Just received confirmation on shipping for my new Alice in Chains album.
They shipped UPS!
Here we go again...... :roll:

I sent them an email.