Sabotage? so are our credit card details safe?

eldarion75
eldarion75 Posts: 2,488
edited December 2011 in The Porch
with 10c? with this new company? this issue needs to be addressed.
Post edited by Unknown User on
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Comments

  • capthowdy1027
    capthowdy1027 Posts: 3,270
    Yes it does. You can't call it a hack job and then not give an answer about something like this.
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  • Captain Futura
    Captain Futura Posts: 55
    Indeed. Wondering whether to stop my card now just to be sure.
  • Brisk.
    Brisk. Posts: 11,581
    Valid point!
  • meme
    meme Posts: 4,695
    So... one line inconclusive response in 27 hours or so?
    ... and the will to show I will always be better than before.
  • SoonForgotten2
    SoonForgotten2 Posts: 2,245
    I'm sure our card details are fine. Ten Club didn't pretend-up a story about them.
    <a href="http://www.flickr.com/photos/jmgphotos/sets/72157600802942672/">My Pearl Jam Photos</a>

    <a href="http://www.flickr.com/photos/jmgphotos/4731512142/&quot; title="PJ Banner2 by Mister J Photography, on Flickr"><img src="http://farm2.static.flickr.com/1135/4731512142_258f2d6ab4_b.jpg&quot; width="630" height="112" alt="PJ Banner2" /></a>
  • OGT92
    OGT92 Posts: 1,588
    Ahhh man!! I thought you were talking about the great Black Sabbath album.
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  • rival.
    rival. Chicago Posts: 7,775
    great point, but good luck getting any info from 10C.
  • Kathi
    Kathi Posts: 1,828
    I was wondering about this too. Not too scared, as I used a prepaid cc and all the money on there is now gone anyway, but I'd like to know if I can still safely recharge it.
  • Better Dan
    Better Dan Posts: 5,684
    <!-- e --><a href="mailto:contact@vandenbergcom.com">contact@vandenbergcom.com</a><!-- e -->

    Their publicist. They are saying their systems were sabotaged...the fans deserve to know whether their info is safe. since 10c won't respond we should go up the chain.
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  • demetrios
    demetrios Posts: 98,320
    SoonForgotten2 wrote:
    I'm sure our card details are fine. Ten Club didn't pretend-up a story about them.

    I hope so but that "sabatoge" saying has me a little worried now. Why was our message board slow when tickets were going on sale on another website? If that site was hacked, connected to our 10club account, then the 10club site was hacked too. Which means our information was taken. D'oh! I just changed my credit card months back during the whole PlayStation Network hack. Now gotta change it again, but this time before Christmas? If you freeze your credit card now, a new credit card shipped by mail won't arrive till after Christmas (well only if you pay for expedite shipping or something). D'oh!!
  • SoonForgotten2
    SoonForgotten2 Posts: 2,245
    demetrios wrote:
    SoonForgotten2 wrote:
    I'm sure our card details are fine. Ten Club didn't pretend-up a story about them.

    I hope so but that "sabatoge" saying has me a little worried now. Why was our message board slow when tickets were going on sale on another website? If that site was hacked, connected to our 10club account, then the 10club site was hacked too. Which means our information was taken. D'oh! I just changed my credit card months back during the whole PlayStation Network hack. Now gotta change it again, but this time before Christmas? If you freeze your credit card now, a new credit card shipped by mail won't arrive till after Christmas (well only if you pay for expedite shipping or something). D'oh!!

    If any of this was true, they would have had to notify us so we could contact our banks. To not do so would be totally negligent. I don't buy any of this. Emails and phone calls with CS were being made for the past 24 hours by various members and no mention of any sabotage was ever made. Surely there'd be a duty to report it to the customers as soon as possible.
    <a href="http://www.flickr.com/photos/jmgphotos/sets/72157600802942672/">My Pearl Jam Photos</a>

    <a href="http://www.flickr.com/photos/jmgphotos/4731512142/&quot; title="PJ Banner2 by Mister J Photography, on Flickr"><img src="http://farm2.static.flickr.com/1135/4731512142_258f2d6ab4_b.jpg&quot; width="630" height="112" alt="PJ Banner2" /></a>
  • capthowdy1027
    capthowdy1027 Posts: 3,270
    SoonForgotten2 wrote:
    demetrios wrote:
    SoonForgotten2 wrote:
    I'm sure our card details are fine. Ten Club didn't pretend-up a story about them.

    I hope so but that "sabatoge" saying has me a little worried now. Why was our message board slow when tickets were going on sale on another website? If that site was hacked, connected to our 10club account, then the 10club site was hacked too. Which means our information was taken. D'oh! I just changed my credit card months back during the whole PlayStation Network hack. Now gotta change it again, but this time before Christmas? If you freeze your credit card now, a new credit card shipped by mail won't arrive till after Christmas (well only if you pay for expedite shipping or something). D'oh!!

    If any of this was true, they would have had to notify us so we could contact our banks. To not do so would be totally negligent. I don't buy any of this. Emails and phone calls with CS were being made for the past 24 hours by various members and no mention of any sabotage was ever made. Surely there'd be a duty to report it to the customers as soon as possible.

    I agree. Because they have not, and probably will not, say anything about our personal information being compromised that leads me to believe that the whole "sabotage" thing is crap.
    * Cincinnati, OH 8.20.2000 *
    * Cincinnati, OH 6.24.2006 *
    * Columbus, OH 5.6.2010 * Noblesville, IN 5.7.2010 *
    * East Troy, MI 9.4.2011 * East Troy, MI 9.5.2011 *
    * Pittsburgh, PA 10.11.2013 *
  • Lftdaporch
    Lftdaporch Posts: 118
    i am not sure how someone "flooding the site to crash it" would automatically make your cc info unsafe. they did not say hacked, they said sabotaged. most 13 year old kids could design something that could do that.

    maybe step off the jump to conclusions mat.
  • LostTurntable
    LostTurntable Posts: 195
    If the servers really were sabotaged (which I still kind of doubt) it was probably sabotaged in the DOS way (Denial of Service) that crashes websites, not the way that takes your credit card numbers.
  • PearlLucy
    PearlLucy Posts: 492
    I still think.. though I'm not a computer expert (at all!)...that the amount of people buying those tickets at the same time was like read by the system as DOS attack...despite the message of DO NOT REFRESH THE PAGE blablabla.. most people kept pressing f5 (habit!) .. I did!.. and it almost worked for me.. I had the tickets in my cart 2 twice, and it was not because I was patiently waiting for the system to automatically direct me back to the purchase page but because I kept hitting that key like crazy! :lol: .... so it means it was too much traffic, and the system couldn't handle it.. but having data exposed is something that not necessarly would cause the system to slow down or crash like that... this is the way I see it...
  • deserteddotse
    deserteddotse Posts: 1,276
    LostTurntable wrote:
    If the servers really were sabotaged (which I still kind of doubt) it was probably sabotaged in the DOS way (Denial of Service) that crashes websites, not the way that takes your credit card numbers.

    Exactly, the only sabotage happened here is the amount of PJ fans hitting F5 trying to score tickets turning this into a DoS attack. It's not like Pearl Jam is a target for 'Anonymous' or any other group.

    Your/Crowdsurge servers failed again... Admit it...
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  • darthvedder
    darthvedder Posts: 2,693
    I think the real question here is the 10 Club sharing our information with a third party site without our permission. I didn't login to the crowdsurge website; from the email announcing the presale, it looks like they already had our addresses waiting for us? I might be a tad paranoid here, but I don't like them sharing my information with crowdsurge without my permission, especially since I had no plans of buying tickets for the Europe tour.
  • Eraserhead
    Eraserhead Stoke-on-Trent Posts: 2,983
    demetrios wrote:
    SoonForgotten2 wrote:
    I'm sure our card details are fine. Ten Club didn't pretend-up a story about them.

    I hope so but that "sabatoge" saying has me a little worried now. Why was our message board slow when tickets were going on sale on another website?

    I guess people were heading here for information/updates when the Crowdsurge site, erm, surged.
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  • Mudfest
    Mudfest Posts: 1,025
    LostTurntable wrote:
    If the servers really were sabotaged (which I still kind of doubt) it was probably sabotaged in the DOS way (Denial of Service) that crashes websites, not the way that takes your credit card numbers.
    Agree^^^^
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  • Restless Soul
    Restless Soul Posts: 805
    I didn't try for these tickets ( bit disappointed there are no London shows) but I'm worried at their use of the word 'sabotage' - it's such a strong thing to say, don't they realise that they are scaring people so they had better have a strong valid reason for this.

    I also agree about the permissions - did it say in our terms and conditions that we give them permission to share our details with a third party, ESP credit card details? I don't think I gave permission for this.
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