I was wondering about this too. Not too scared, as I used a prepaid cc and all the money on there is now gone anyway, but I'd like to know if I can still safely recharge it.
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Their publicist. They are saying their systems were sabotaged...the fans deserve to know whether their info is safe. since 10c won't respond we should go up the chain.
2003: San Antonio, Houston, Dallas, Seattle; 2005: Monterrey; 2006: Chicago 1 & 2, Grand Rapids, Cleveland, Detroit; 2008: West Palm Beach, Tampa; 2009: Austin, LA 3 & 4, San Diego; 2010: Kansas City, St. Louis, Columbus, Indianapolis; 2011: PJ20 1 & 2; 2012: Missoula; 2013: Dallas, Oklahoma City, Seattle; 2014: Tulsa; 2016: Columbia, New York City 1 & 2; 2018: London, Seattle 1 & 2; 2021: Ohana; 2022: Oklahoma City
I'm sure our card details are fine. Ten Club didn't pretend-up a story about them.
I hope so but that "sabatoge" saying has me a little worried now. Why was our message board slow when tickets were going on sale on another website? If that site was hacked, connected to our 10club account, then the 10club site was hacked too. Which means our information was taken. D'oh! I just changed my credit card months back during the whole PlayStation Network hack. Now gotta change it again, but this time before Christmas? If you freeze your credit card now, a new credit card shipped by mail won't arrive till after Christmas (well only if you pay for expedite shipping or something). D'oh!!
I'm sure our card details are fine. Ten Club didn't pretend-up a story about them.
I hope so but that "sabatoge" saying has me a little worried now. Why was our message board slow when tickets were going on sale on another website? If that site was hacked, connected to our 10club account, then the 10club site was hacked too. Which means our information was taken. D'oh! I just changed my credit card months back during the whole PlayStation Network hack. Now gotta change it again, but this time before Christmas? If you freeze your credit card now, a new credit card shipped by mail won't arrive till after Christmas (well only if you pay for expedite shipping or something). D'oh!!
If any of this was true, they would have had to notify us so we could contact our banks. To not do so would be totally negligent. I don't buy any of this. Emails and phone calls with CS were being made for the past 24 hours by various members and no mention of any sabotage was ever made. Surely there'd be a duty to report it to the customers as soon as possible.
I'm sure our card details are fine. Ten Club didn't pretend-up a story about them.
I hope so but that "sabatoge" saying has me a little worried now. Why was our message board slow when tickets were going on sale on another website? If that site was hacked, connected to our 10club account, then the 10club site was hacked too. Which means our information was taken. D'oh! I just changed my credit card months back during the whole PlayStation Network hack. Now gotta change it again, but this time before Christmas? If you freeze your credit card now, a new credit card shipped by mail won't arrive till after Christmas (well only if you pay for expedite shipping or something). D'oh!!
If any of this was true, they would have had to notify us so we could contact our banks. To not do so would be totally negligent. I don't buy any of this. Emails and phone calls with CS were being made for the past 24 hours by various members and no mention of any sabotage was ever made. Surely there'd be a duty to report it to the customers as soon as possible.
I agree. Because they have not, and probably will not, say anything about our personal information being compromised that leads me to believe that the whole "sabotage" thing is crap.
* Cincinnati, OH 8.20.2000 *
* Cincinnati, OH 6.24.2006 *
* Columbus, OH 5.6.2010 * Noblesville, IN 5.7.2010 *
* East Troy, MI 9.4.2011 * East Troy, MI 9.5.2011 *
* Pittsburgh, PA 10.11.2013 *
i am not sure how someone "flooding the site to crash it" would automatically make your cc info unsafe. they did not say hacked, they said sabotaged. most 13 year old kids could design something that could do that.
If the servers really were sabotaged (which I still kind of doubt) it was probably sabotaged in the DOS way (Denial of Service) that crashes websites, not the way that takes your credit card numbers.
I still think.. though I'm not a computer expert (at all!)...that the amount of people buying those tickets at the same time was like read by the system as DOS attack...despite the message of DO NOT REFRESH THE PAGE blablabla.. most people kept pressing f5 (habit!) .. I did!.. and it almost worked for me.. I had the tickets in my cart 2 twice, and it was not because I was patiently waiting for the system to automatically direct me back to the purchase page but because I kept hitting that key like crazy! .... so it means it was too much traffic, and the system couldn't handle it.. but having data exposed is something that not necessarly would cause the system to slow down or crash like that... this is the way I see it...
If the servers really were sabotaged (which I still kind of doubt) it was probably sabotaged in the DOS way (Denial of Service) that crashes websites, not the way that takes your credit card numbers.
Exactly, the only sabotage happened here is the amount of PJ fans hitting F5 trying to score tickets turning this into a DoS attack. It's not like Pearl Jam is a target for 'Anonymous' or any other group.
I think the real question here is the 10 Club sharing our information with a third party site without our permission. I didn't login to the crowdsurge website; from the email announcing the presale, it looks like they already had our addresses waiting for us? I might be a tad paranoid here, but I don't like them sharing my information with crowdsurge without my permission, especially since I had no plans of buying tickets for the Europe tour.
I'm sure our card details are fine. Ten Club didn't pretend-up a story about them.
I hope so but that "sabatoge" saying has me a little worried now. Why was our message board slow when tickets were going on sale on another website?
I guess people were heading here for information/updates when the Crowdsurge site, erm, surged.
Manchester 04.06.00, Leeds 25.08.06, Wembley 18.06.07, Dusseldorf 21.06.07, Shepherds Bush 11.08.09, Manchester 17.08.09, Adelaide 17.11.09, Melbourne 20.11.09, Sydney 22.11.09, Brisbane 25.11.09, MSG1 20.05.10, MSG2 21.05.10, Dublin 22.06.10, Belfast 23.06.10, London 25.06.10, Long Beach 06.07.11 (EV), Los Angeles 08.07.11 (EV), Toronto 11.09.11, Toronto 12.09.11, Ottawa 14.09.11, Hamilton 14.09.11, Manchester 20.06.12, Manchester 21.06.12, Amsterdam 26.06.2012, Amsterdam 27.06.2012, Berlin 04.07.12, Berlin 05.07.12, Stockholm 07.07.12, Oslo 09.07.12, Copenhagen 10.07.12, Manchester 28.07.12 (EV), Brooklyn 18.10.13, Brooklyn 19.10.13, Philly 21.10.13, Philly 22.10.13, San Diego 21.11.13, LA 23.11.13, LA 24.11.13, Oakland 26.11.13, Portland 29.11.13, Spokane 30.11.13, Calgary 02.12.13, Vancouver 04.12.13, Seattle 06.12.13, Trieste 22.06.14, Vienna 25.06.14, Berlin 26.06.14, Stockholm 28.06.14, Leeds 08.07.14, Philly 28.04.16, Philly 28.04.16, MSG1 01.05.16, MSG2 02.05.16
If the servers really were sabotaged (which I still kind of doubt) it was probably sabotaged in the DOS way (Denial of Service) that crashes websites, not the way that takes your credit card numbers.
Agree^^^^
===
"OH Canada...You are so Beautiful when you are Drunk." Eddie
1993-08-14 Gimli Mb Motorsport Park
03-05-30 Vanc;05-09-08 Wpg
05-09-07 Sask Sk;05-09-04 Calg
05-09-05 Edm Alb;05-09-02 Vanc
06-07-02/ 03 Denver 1 + 2;06-10-21/22 Bridge 1 +2
4/3 + 4/2/08 Vanc Vedder ; 6/24+25 MSG /Toronto 09/buffalo 10/EV Chic 1-2
I didn't try for these tickets ( bit disappointed there are no London shows) but I'm worried at their use of the word 'sabotage' - it's such a strong thing to say, don't they realise that they are scaring people so they had better have a strong valid reason for this.
I also agree about the permissions - did it say in our terms and conditions that we give them permission to share our details with a third party, ESP credit card details? I don't think I gave permission for this.
"We have to change the concept of patriotism to one of “matriotism” — love of humanity that transcends war. A matriarch would never send her own children off to wars that kill other people’s children." Cindy Sheehan --- London, Brixton, 14 July 1993 London, Wembley, 1996 London, Wembley, 18 June 2007 London, O2, 18 August 2009 London, Hammersmith Apollo (Ed solo), 31 July 2012 Milton Keynes Bowl, 11 July 2014
London, Hammersmith Apollo (Ed solo), 06 June 2017
I'm concerned about the security of the Crowd Surge site. On one occasion, when I tried logging on to Crowd Surge, I entered the wrong password, and I got a message to that effect, but it still allowed me in to view my account. :?
I'm concerned about the security of the Crowd Surge site. On one occasion, when I tried logging on to Crowd Surge, I entered the wrong password, and I got a message to that effect, but it still allowed me in to view my account. :?
Same here...
Give a monkey a brain and he'll swear he's the center of the Universe...
I also agree about the permissions - did it say in our terms and conditions that we give them permission to share our details with a third party, ESP credit card details? I don't think I gave permission for this.
The legal disclaimer on this site says they do not share personal details with any other company. Not sure about US data law, but in the UK you would have to obtain explicit consent to do so.
Confidentiality, Sharing of Information, and Disclosure of Practices
Use of registration form information
The Ten Club's registration form requires users to give us Registration Contact Information ("Registration Contact Information" includes but is not limited to user name and e-mail address) and Demographic Information ("Demographic Information" includes but is not limited to user zip code). We use Registration Contact Information from the registration form to send the user information about the Ten Club. The Registration Contact Information is also used to contact the user when necessary. The Ten Club does not share any personally identifiable information with other companies.
The Ten Club may send mailings to its members in the following ways:
* The Ten Club Newsletter/Magazine is distributed bi-yearly via mail to current members.
* The Ten Club holiday vinyl single is distributed yearly via mail to current members
* Special email mailings are sent out sporadically. These mailing may include renewal reminders, announcements, news, events, and updates.
Oooh hang on. That says we get TWO editions of Deep a year! When did that last happen?
And as for people being able to log in with the incorrect password, this just gets worse and worse.
I didn't try for these tickets ( bit disappointed there are no London shows) but I'm worried at their use of the word 'sabotage' - it's such a strong thing to say, don't they realise that they are scaring people so they had better have a strong valid reason for this.
I also agree about the permissions - did it say in our terms and conditions that we give them permission to share our details with a third party, ESP credit card details? I don't think I gave permission for this.
I don't think they shared our credit card details with crowdsurge. I would hope that the people who are worried in this thread about their credit card details had to enter their credit card numbers when they went to buy tickets on crowdsurge.
I just don't like the 10 Club creating an account with my email address and my home address on a third party website. I did not give them authorization to do so, I had no intention to buy tickets for this Euro tour, so they should not have done so.
Comments
* Cincinnati, OH 6.24.2006 *
* Columbus, OH 5.6.2010 * Noblesville, IN 5.7.2010 *
* East Troy, MI 9.4.2011 * East Troy, MI 9.5.2011 *
* Pittsburgh, PA 10.11.2013 *
<a href="http://www.flickr.com/photos/jmgphotos/4731512142/" title="PJ Banner2 by Mister J Photography, on Flickr"><img src="http://farm2.static.flickr.com/1135/4731512142_258f2d6ab4_b.jpg" width="630" height="112" alt="PJ Banner2" /></a>
Their publicist. They are saying their systems were sabotaged...the fans deserve to know whether their info is safe. since 10c won't respond we should go up the chain.
I hope so but that "sabatoge" saying has me a little worried now. Why was our message board slow when tickets were going on sale on another website? If that site was hacked, connected to our 10club account, then the 10club site was hacked too. Which means our information was taken. D'oh! I just changed my credit card months back during the whole PlayStation Network hack. Now gotta change it again, but this time before Christmas? If you freeze your credit card now, a new credit card shipped by mail won't arrive till after Christmas (well only if you pay for expedite shipping or something). D'oh!!
If any of this was true, they would have had to notify us so we could contact our banks. To not do so would be totally negligent. I don't buy any of this. Emails and phone calls with CS were being made for the past 24 hours by various members and no mention of any sabotage was ever made. Surely there'd be a duty to report it to the customers as soon as possible.
<a href="http://www.flickr.com/photos/jmgphotos/4731512142/" title="PJ Banner2 by Mister J Photography, on Flickr"><img src="http://farm2.static.flickr.com/1135/4731512142_258f2d6ab4_b.jpg" width="630" height="112" alt="PJ Banner2" /></a>
I agree. Because they have not, and probably will not, say anything about our personal information being compromised that leads me to believe that the whole "sabotage" thing is crap.
* Cincinnati, OH 6.24.2006 *
* Columbus, OH 5.6.2010 * Noblesville, IN 5.7.2010 *
* East Troy, MI 9.4.2011 * East Troy, MI 9.5.2011 *
* Pittsburgh, PA 10.11.2013 *
maybe step off the jump to conclusions mat.
Exactly, the only sabotage happened here is the amount of PJ fans hitting F5 trying to score tickets turning this into a DoS attack. It's not like Pearl Jam is a target for 'Anonymous' or any other group.
Your/Crowdsurge servers failed again... Admit it...
I guess people were heading here for information/updates when the Crowdsurge site, erm, surged.
"OH Canada...You are so Beautiful when you are Drunk." Eddie
1993-08-14 Gimli Mb Motorsport Park
03-05-30 Vanc;05-09-08 Wpg
05-09-07 Sask Sk;05-09-04 Calg
05-09-05 Edm Alb;05-09-02 Vanc
06-07-02/ 03 Denver 1 + 2;06-10-21/22 Bridge 1 +2
4/3 + 4/2/08 Vanc Vedder ; 6/24+25 MSG /Toronto 09/buffalo 10/EV Chic 1-2
I also agree about the permissions - did it say in our terms and conditions that we give them permission to share our details with a third party, ESP credit card details? I don't think I gave permission for this.
---
London, Brixton, 14 July 1993
London, Wembley, 1996
London, Wembley, 18 June 2007
London, O2, 18 August 2009
London, Hammersmith Apollo (Ed solo), 31 July 2012
Milton Keynes Bowl, 11 July 2014
Same here...
The legal disclaimer on this site says they do not share personal details with any other company. Not sure about US data law, but in the UK you would have to obtain explicit consent to do so.
From the disclaimer: - it's here:
Oooh hang on. That says we get TWO editions of Deep a year! When did that last happen?
And as for people being able to log in with the incorrect password, this just gets worse and worse.
We can assure you that there is no security risk. Had this been the case we would have taken immediate action
I don't think they shared our credit card details with crowdsurge. I would hope that the people who are worried in this thread about their credit card details had to enter their credit card numbers when they went to buy tickets on crowdsurge.
I just don't like the 10 Club creating an account with my email address and my home address on a third party website. I did not give them authorization to do so, I had no intention to buy tickets for this Euro tour, so they should not have done so.