Pick Your Poison - Mickey Mouse or TM

After being involved in 1 too many ticket sales where there were multiple problems, something needs to be done and fast! And letting members cancel their memberships is NOT the answer! Here are the two options and some pros and cons for both.
A. Tenclub or other small ticketing companies - Keep refreshing!, site crashes after you have tickets in your cart, spend hours of your day hoping to get tickets, risk losing your job because you spend all damn day(or days!) trying to secure fan club tickets that you paid $40 for a chance to obtain.
B. Ticketmaster or other big ticketing companies - 99.9% of the time the site works flawlessly, rarely crashes, spend 5 minutes to find out if you got tickets through the presale(NOT your entire day!),
This needs to be addressed immediately or members will start leaving. Pearl Jam is going to go down as one of the legendary rock bands of all time. Why would you want to piss people off and have ticket fiascos year in and year out? It will start to give PJ a bad name since this is part of their business. As a guy who is a big fan of technology and all the latest gadgets, I fear that the tenclub is dinosaur-like when it comes to their ticketing procedure. I am also a fan of the grass roots type ideas as well, but there comes a point where you have to swallow your pride and make decisions based on what is good for the WHOLE!
What do you guys think? A or B. Tenclub or TM. That's what it boils down to at this point, unless some other company comes along and we TEST their system before setting it free to the masses. For now, I like option B and would rather have no headaches when buying tickets to a show and not risk losing my job, which would also cause me to miss the show!
C'mon guys, let's be smart and make this right for all your loyal fans and friends! No more mickey mouse operations...It's time to step up and do this the right way..
A. Tenclub or other small ticketing companies - Keep refreshing!, site crashes after you have tickets in your cart, spend hours of your day hoping to get tickets, risk losing your job because you spend all damn day(or days!) trying to secure fan club tickets that you paid $40 for a chance to obtain.
B. Ticketmaster or other big ticketing companies - 99.9% of the time the site works flawlessly, rarely crashes, spend 5 minutes to find out if you got tickets through the presale(NOT your entire day!),
This needs to be addressed immediately or members will start leaving. Pearl Jam is going to go down as one of the legendary rock bands of all time. Why would you want to piss people off and have ticket fiascos year in and year out? It will start to give PJ a bad name since this is part of their business. As a guy who is a big fan of technology and all the latest gadgets, I fear that the tenclub is dinosaur-like when it comes to their ticketing procedure. I am also a fan of the grass roots type ideas as well, but there comes a point where you have to swallow your pride and make decisions based on what is good for the WHOLE!
What do you guys think? A or B. Tenclub or TM. That's what it boils down to at this point, unless some other company comes along and we TEST their system before setting it free to the masses. For now, I like option B and would rather have no headaches when buying tickets to a show and not risk losing my job, which would also cause me to miss the show!
C'mon guys, let's be smart and make this right for all your loyal fans and friends! No more mickey mouse operations...It's time to step up and do this the right way..
Post edited by Unknown User on
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Comments
Send my credentials to the house of detention
If I opened it now would you not understand?
It seems only one true answer.
:-)
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