Ticketmaster Settlement
Ticketmaster Forced to Give Back Some of the Money They Stole From You
Everybody gets a $1.50 refund per ticket thanks to a class action settlement
http://pitchfork.com/news/44802-ticketm ... st+News%29
IMO this settlement is ridiculous for several reasons, here are a couple:
1) it doesn't resolve the issue
2) it puts the onus on the consumer who was screwed in the first place
If justice was to be truly served they should penalized Ticketmaster from applying fees (or limiting the fees) for a determined amount of time.
On a side note, the PJ20 book (I believe in chapter 1995) captures the details of the their involvement with the Ticketmaster battle. Interesting how ahead of the time they were and how those events played into this settlement by exposing fees to the consumer.
Everybody gets a $1.50 refund per ticket thanks to a class action settlement
http://pitchfork.com/news/44802-ticketm ... st+News%29
IMO this settlement is ridiculous for several reasons, here are a couple:
1) it doesn't resolve the issue
2) it puts the onus on the consumer who was screwed in the first place
If justice was to be truly served they should penalized Ticketmaster from applying fees (or limiting the fees) for a determined amount of time.
On a side note, the PJ20 book (I believe in chapter 1995) captures the details of the their involvement with the Ticketmaster battle. Interesting how ahead of the time they were and how those events played into this settlement by exposing fees to the consumer.
Post edited by Unknown User on
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Comments
Why should ticket master not be allowed to charge service fees? Did you try buying tickets from Tenclub for the Canadian tour this year or any previous show from the past few years? It was pretty bad, which indicates to me that it costs a ton of money to maintain the computer infrastructure to be able to have a site that sells tickets and is dependable enough to work whenever it needs to. If ticket master doesn't charge for the service of doing that where are they exactly supposed to get the money to pay for their systems. Or would you prefer to go back to the days where the only way you could buy tickets to a show was if you lined up outside of an arena?
and IF you actually shipped tickets via ups, you HAVE to use the $5 code ON UPS ticket shipping!
I never said they should not be allowed to charge fees. My point was that instead of claimants having to spend a lot of time and effort for reimbursement, I would have like the settlement to penalize Ticketmaster on their current sales by limiting service charges to a fixed amount for a period of time (e.g. $1 max service charge for the next year).
I realize that this suggestion has its flaws and will never happen as the objective of the settlement is to reimburse those making claims and Ticketmaster won't sign up for something that will hit their projections for their upcoming greed.
Nobody said they can't charge whatever service fees they want to charge...they can charge fees up your ass, and they will, the penalty here was because they FUCKING LIED about those fees, and did not disclose that they were the ones charging them...
...I was always a DeadHead, but when I first heard Winston Rodney, aka the Burning Spear, sing, I became a SpearHead too!
I get what you are saying but logically I am not sure what that is such a big deal. I mean sure it is nice to see a ticketmaster cut of the ticket price being broken out on the ticket. But at the same time the cut that the band or the venue or the promoter is taking isn't broken out as a line item on the ticket. So really why should the company that sells the tickets be held to a higher standard?
EV
Toronto Film Festival 9/11/2007, '08 - Toronto 1 & 2, '09 - Albany 1, '11 - Chicago 1
On behalf of the promoter, not the artist, if you want to get technical.
"Me knowing the truth, I can not concur."
1996: Toronto - 1998: Chicago, Montreal, Barrie - 2000: Montreal, Toronto - 2002: Seattle X2 (Key Arena) - 2003: Cleveland, Buffalo, Toronto, Montreal, Seattle (Benaroya Hall) - 2004: Reading, Toledo, Grand Rapids - 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto, Quebec City - 2006: Toronto X2, Albany, Hartford, Grand Rapids, Cleveland - 2007: Chicago (Vic Theatre) - 2008: NYC X2, Hartford, Mansfield X2 - 2009: Toronto, Chicago X2, Seattle X2, Philadelphia X4 - 2010: Columbus, Noblesville, Cleveland, Buffalo, Hartford - 2011: Montreal, Toronto X2, Ottawa, Hamilton - 2012: Missoula - 2013: London, Chicago, Buffalo, Hartford - 2014: Detroit, Moline - 2015: NYC (Global Citizen Festival) - 2016: Greenville, Toronto X2, Chicago 1 - 2017: Brooklyn (RRHOF Induction) - 2018: Chicago 1, Boston 1 - 2022: Fresno, Ottawa, Hamilton, Toronto, NYC, Camden - 2023: St. Paul X2, Austin X2 - 2024: Vancouver X2, Portland, Sacramento, Missoula, Noblesville, Philadelphia X2, Baltimore - 2025: Hollywood X2, Atlanta 2, Nashville X2, Pittsburgh X2
But their fee is just one part of the total ticket cost, so is there any logical reason why there part has to be broken out but the part that say goes to pay for the venue, or the promoters take isn't?
When you purchase a ticket from Ticketmaster, you're essentially seeing what the promoter is charging you for admission once you deduct the Ticketmaster fees off the price of the ticket. The artist has nothing to do with the transaction. The artist's fees are negotiated with the promoter and the tour is "sold" to the promoter, who then pays the artist their negotiated cut of ticket sales.
"Me knowing the truth, I can not concur."
1996: Toronto - 1998: Chicago, Montreal, Barrie - 2000: Montreal, Toronto - 2002: Seattle X2 (Key Arena) - 2003: Cleveland, Buffalo, Toronto, Montreal, Seattle (Benaroya Hall) - 2004: Reading, Toledo, Grand Rapids - 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto, Quebec City - 2006: Toronto X2, Albany, Hartford, Grand Rapids, Cleveland - 2007: Chicago (Vic Theatre) - 2008: NYC X2, Hartford, Mansfield X2 - 2009: Toronto, Chicago X2, Seattle X2, Philadelphia X4 - 2010: Columbus, Noblesville, Cleveland, Buffalo, Hartford - 2011: Montreal, Toronto X2, Ottawa, Hamilton - 2012: Missoula - 2013: London, Chicago, Buffalo, Hartford - 2014: Detroit, Moline - 2015: NYC (Global Citizen Festival) - 2016: Greenville, Toronto X2, Chicago 1 - 2017: Brooklyn (RRHOF Induction) - 2018: Chicago 1, Boston 1 - 2022: Fresno, Ottawa, Hamilton, Toronto, NYC, Camden - 2023: St. Paul X2, Austin X2 - 2024: Vancouver X2, Portland, Sacramento, Missoula, Noblesville, Philadelphia X2, Baltimore - 2025: Hollywood X2, Atlanta 2, Nashville X2, Pittsburgh X2
So if the artist is getting their negotiated cut of ticket sales from the promoter like you say (and the venue is probably getting something similar) why don't those cuts show up. If I buy a $80 ticket with a $8 service charge why doens't anyone tell me how much of that remaining $72 the rest of the parties involved are each getting. Like I said it seems that one group is being held to a higher standard.
You're not paying the price of admission for the band or the band's promoter or Ticketmaster to open up their books and reveal their private business dealings with regards to booking fees and the band's revenues or the promoter's revenues or Ticketmaster's revenues. You're paying the price of admission to experience the event in question. It's up to the consumer to decide whether he/she wants to fork over the price of admission. That's all. Ticketmaster's ticket "fees" as they are presented to the consumer is the issue being argued.
"Me knowing the truth, I can not concur."
1996: Toronto - 1998: Chicago, Montreal, Barrie - 2000: Montreal, Toronto - 2002: Seattle X2 (Key Arena) - 2003: Cleveland, Buffalo, Toronto, Montreal, Seattle (Benaroya Hall) - 2004: Reading, Toledo, Grand Rapids - 2005: Kitchener, London, Hamilton, Montreal, Ottawa, Toronto, Quebec City - 2006: Toronto X2, Albany, Hartford, Grand Rapids, Cleveland - 2007: Chicago (Vic Theatre) - 2008: NYC X2, Hartford, Mansfield X2 - 2009: Toronto, Chicago X2, Seattle X2, Philadelphia X4 - 2010: Columbus, Noblesville, Cleveland, Buffalo, Hartford - 2011: Montreal, Toronto X2, Ottawa, Hamilton - 2012: Missoula - 2013: London, Chicago, Buffalo, Hartford - 2014: Detroit, Moline - 2015: NYC (Global Citizen Festival) - 2016: Greenville, Toronto X2, Chicago 1 - 2017: Brooklyn (RRHOF Induction) - 2018: Chicago 1, Boston 1 - 2022: Fresno, Ottawa, Hamilton, Toronto, NYC, Camden - 2023: St. Paul X2, Austin X2 - 2024: Vancouver X2, Portland, Sacramento, Missoula, Noblesville, Philadelphia X2, Baltimore - 2025: Hollywood X2, Atlanta 2, Nashville X2, Pittsburgh X2