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Amazon PJ20 Orders Update

LostTurntableLostTurntable Posts: 195
edited December 2011 in The Porch
THIS IS NOT ME COMPLAINING!

I called Amazon's customer support today to find out if my copy of the PJ20 vinyl that I ordered through them will be fulfilled. The woman I spoke to was able to determine that the number they'll be getting in stock will be enough to fulfill my order. Looks like using Amazon as my backup might have paid off.

So if you bought a copy at Amazon and you're wondering if you're order is going to get fulfilled then you can probably call them to find out for sure.
Post edited by Unknown User on
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Comments

  • LeatherMosquitoManLeatherMosquitoMan Posts: 4,034
    All i know is i dont have an e-mail yet telling me they can't fulfill it.
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  • HILDEHILDE Posts: 130
    Her response is called customer service. What do you think she is going to say.."sorry dumbass, your out of luck!"?
  • Super CreepSuper Creep Posts: 374
    HILDE wrote:
    Her response is called customer service. What do you think she is going to say.."sorry dumbass, your out of luck!"?

    So are you insinuating that she pulled that out of thin air? That doesn't make sense to me.
    The Scary Monster
  • benjsbenjs Toronto, ON Posts: 9,306
    HILDE wrote:
    Her response is called customer service. What do you think she is going to say.."sorry dumbass, your out of luck!"?
    Um, no. But "I'm very sorry, sir, but it looks as though we won't have enough copies to fulfill your order" would be perfectly acceptable. Not to mention Amazon, from my experience, are very good for customer service.. I have yet to be anything but perfectly happy with purchases made from there.
    '05 - TO, '06 - TO 1, '08 - NYC 1 & 2, '09 - TO, Chi 1 & 2, '10 - Buffalo, NYC 1 & 2, '11 - TO 1 & 2, Hamilton, '13 - Buffalo, Brooklyn 1 & 2, '15 - Global Citizen, '16 - TO 1 & 2, Chi 2

    EV
    Toronto Film Festival 9/11/2007, '08 - Toronto 1 & 2, '09 - Albany 1, '11 - Chicago 1
  • LostTurntableLostTurntable Posts: 195
    HILDE wrote:
    Her response is called customer service. What do you think she is going to say.."sorry dumbass, your out of luck!"?

    And people say I'm negative. Yikes.
  • BantBant Millinowhere, ME Posts: 506
    edited December 2011
    LostTurntable wrote:
    HILDE wrote:
    Her response is called customer service. What do you think she is going to say.."sorry dumbass, your out of luck!"?

    And people say I'm negative. Yikes.

    Only the rabid fanboys who think Pearl Jam can't possibly do anything wrong.
    Post edited by Bant on
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  • F5AgainstOneF5AgainstOne New Hampshire, USA Posts: 1,462
    benjs wrote:
    HILDE wrote:
    Her response is called customer service. What do you think she is going to say.."sorry dumbass, your out of luck!"?
    Um, no. But "I'm very sorry, sir, but it looks as though we won't have enough copies to fulfill your order" would be perfectly acceptable. Not to mention Amazon, from my experience, are very good for customer service.. I have yet to be anything but perfectly happy with purchases made from there.
    I got that statement from collector's choice music today.
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  • demetriosdemetrios Posts: 95,317
    benjs wrote:
    HILDE wrote:
    Her response is called customer service. What do you think she is going to say.."sorry dumbass, your out of luck!"?
    Um, no. But "I'm very sorry, sir, but it looks as though we won't have enough copies to fulfill your order" would be perfectly acceptable. Not to mention Amazon, from my experience, are very good for customer service.. I have yet to be anything but perfectly happy with purchases made from there.

    I love their customer service. I've been doing business with them for year's. :)

    We'll see what happens the next few day's before the December 13th official release date on the PJ20 Vinyl copies.
  • ajporvidaajporvida Posts: 41
    I just had the following chat with a customer service rep....seems that they don't have enough to fill all the pre-orders they took. :/

    You are now connected to Jeba from Amazon.com.
    Me:Hello, I am writing concerning order #---. After I placed the order, I noticed that multiple online retailers had to cancel pre-sale orders because Sony cut allocation. Can you tell me if this order will be fill for certain?
    Jeba:Hello, my name is Jeba. I'll be happy to look into your issue.
    Yes, we're working to get more stocks from the suppliers ship your order by December 16.
    Me:Is there currently enough stock to cover my order?
    Jeba:No, currently we don't have stock to fulfill the order. We're working to get more stocks.
    Me:This is a limited release. What are the chances that you will be able to get it?
    Jeba:We don't accept any more orders,if we weren't able to fulfill it. Now, we're not accepting any more orders in out website for this item. But we'll strive to fulfill the orders that we accepted.
    *our
    Me:This is disappointing.
    Jeba:Please wait until December 16 to receive any updated information about this order via e-mail.
    Me:Thanks
    Jeba:You're welcome.
    Is there anything else I can do for you today?
    Me:No, thank you.
  • KDH12KDH12 Posts: 2,096
    In case it matters the date of the 16th is consistent with what a local independent record store told me.... they told me it was set to be released 12/16 and my preorder would be available after then..... that is a quote
    **CUBS GO ALL THE WAY IN......never **
  • Bathgate66Bathgate66 Posts: 15,813
    i dont care if i get it in summertime, as long as i get it.

    :)
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  • benjsbenjs Toronto, ON Posts: 9,306
    Bathgate66 wrote:
    i dont care if i get it in summertime, as long as i get it.

    :)
    Living in Canada and having ordered from 10C, I'm not keeping my fingers crossed for any sooner than summertime :)
    '05 - TO, '06 - TO 1, '08 - NYC 1 & 2, '09 - TO, Chi 1 & 2, '10 - Buffalo, NYC 1 & 2, '11 - TO 1 & 2, Hamilton, '13 - Buffalo, Brooklyn 1 & 2, '15 - Global Citizen, '16 - TO 1 & 2, Chi 2

    EV
    Toronto Film Festival 9/11/2007, '08 - Toronto 1 & 2, '09 - Albany 1, '11 - Chicago 1
  • demetriosdemetrios Posts: 95,317
    benjs wrote:
    Bathgate66 wrote:
    i dont care if i get it in summertime, as long as i get it.

    :)
    Living in Canada and having ordered from 10C, I'm not keeping my fingers crossed for any sooner than summertime :)

    Friend in Vancouver already received their PJ20 Vinyl from the 10club. So it's looking good for us Canadians! :)
  • benjsbenjs Toronto, ON Posts: 9,306
    demetrios wrote:
    benjs wrote:
    Bathgate66 wrote:
    i dont care if i get it in summertime, as long as i get it.

    :)
    Living in Canada and having ordered from 10C, I'm not keeping my fingers crossed for any sooner than summertime :)

    Friend in Vancouver already received their PJ20 Vinyl from the 10club. So it's looking good for us Canadians! :)
    Wow! Happy days indeed - thanks Demetrios! I was more saying that tongue-in-cheek though... I'm 21, got lots of time to listen to these vinyls - what's a bit of waiting? :)
    '05 - TO, '06 - TO 1, '08 - NYC 1 & 2, '09 - TO, Chi 1 & 2, '10 - Buffalo, NYC 1 & 2, '11 - TO 1 & 2, Hamilton, '13 - Buffalo, Brooklyn 1 & 2, '15 - Global Citizen, '16 - TO 1 & 2, Chi 2

    EV
    Toronto Film Festival 9/11/2007, '08 - Toronto 1 & 2, '09 - Albany 1, '11 - Chicago 1
  • pjl44pjl44 Posts: 10,178
    LostTurntable wrote:
    HILDE wrote:
    Her response is called customer service. What do you think she is going to say.."sorry dumbass, your out of luck!"?

    And people say I'm negative. Yikes.

    You have officially been trumped, my friend.
  • LostTurntableLostTurntable Posts: 195
    A quick update. I ordered mine on 11/13, and it shipped today! So if you bought yours before that then it's a safe bet that it's going to be fulfilled.
  • A satellite forever orbitingA satellite forever orbiting Posts: 1,888
    LostTurntable wrote:
    A quick update. I ordered mine on 11/13, and it shipped today! So if you bought yours before that then it's a safe bet that it's going to be fulfilled.

    i ordered too late (11/25) and i was told they're out of stock.
    If nothing is everything, I'll have it all
  • PurlyjemPurlyjem Posts: 126
    I bought one on the 24th of November, and received this in my order comfirmation:

    Delivery estimate: Jan. 10, 2012 - Jan. 31, 2012
    1 "Pearl Jam Twenty (Vinyl)"

    Shipping from Dec. 13, 2011

    So, I hope to find an email in my inbox about the shipping as well!
    "I'll ride the wave...where it takes me.."
  • MayDay10MayDay10 Posts: 11,813
    I got an email Saturday saying it shipped and it included a tracking number. I ordered November 20th.

    Looking forward to spinning this next weekend!
  • F5AgainstOneF5AgainstOne New Hampshire, USA Posts: 1,462
    Got my shipping notification too!!
    Woohoo!
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  • SwBkRn44SwBkRn44 Posts: 232
    F5AgainstOne wrote:
    Got my shipping notification too!!
    Woohoo!

    Mine said it shipped and that I should have it tomorrow. If so I will be very psyched!

    No word yet from Best Buy or Barnes and Noble where I also placed pre-orders.
  • ahill721ahill721 Posts: 2,071
    Recieved my confirmation, made for one hell of a happy Monday morning!! :D:D
  • PatrickBatemanPatrickBateman Posts: 2,243
    ordered November 18th, just checked and it says shipping soon with expected delivery of Dec 19th
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  • pjpitt89pjpitt89 Posts: 1,866
    Got my shipping confirmation as well. It will arrive tomorrow, I am pumped.
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  • Johnny AbruzzoJohnny Abruzzo Philly Posts: 12,168
    pjpitt89 wrote:
    Got my shipping confirmation as well. It will arrive tomorrow, I am pumped.

    Same here. :D:D:D
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  • KP25-PJKP25-PJ Posts: 25
    Ordered on the 24th...shipped today!
  • PurlyjemPurlyjem Posts: 126
    Same here, got my shipping email!

    Your estimated delivery date is:
    Friday, January 20, 2012

    Ah well, it's on its way, yay! :mrgreen:
    "I'll ride the wave...where it takes me.."
  • jimbojones1138jimbojones1138 Posts: 3,640
    ordered mine 11/20, shipped today!!!

    hopefully it comes in time for the weekend as its an xmas gift for my bff

    :)
    it's largely due to eddie that i liked to jump off of things as a child...
  • pjl44pjl44 Posts: 10,178
    Mine is showing "Shipping Soon" with an ETA of December 19-24. I would say this is not as good as "Shipped Today," yet better than "Not Yet Shipped" or "Ttttttthhhhhhhhhh....got some bad news for ya, buddy."
  • tribejammer05tribejammer05 W'Ville, OH Posts: 696
    I have not received an email, but I just checked my Order History and the status has changed from "Pending" to "Shipping Soon". I cannot cancel my order now.

    *squeals like a little girl* :D
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