Haven't received order placed 3 May 2011 - please help!

africastickman
africastickman Posts: 62
edited September 2011 in Technical Stuff and Help
Hi

I placed my order for the Eddie Vedder DVD and the Ukulele Songs CD with songbook on 3 May 2011 and still haven't received it. Just before that I ordered the Deluxe Box set 1993|1995 and received that not too long after. Just after the outstanding order I ordered the Ukulele Songs LP and received that in July. I received my digital download for Ukulele Songs but no sign of the rest.

Please help me, the DVD is already out in the stores in South Africa and I am still waiting for mine. I did email the appropriate Tenclub address but have had no reply.

Not fair!
That strange spot in the sky was me from South Africa fly
Post edited by Unknown User on

Comments

  • HeavyHands
    HeavyHands Posts: 2,131
    Email them and keep emailing until you get a reply. Don't take it personally if they don't get back to you right away. They've got a lot going on right now. Emails get lost/overlooked all the time.

    Use this email: <!-- e --><a href="mailto:shipping@tenclub.net">shipping@tenclub.net</a><!-- e -->

    Best of luck.
    "A lot more people are capable of being big out there that just don't give themselves a chance." -Stone Gossard
  • africastickman
    africastickman Posts: 62
    HeavyHands wrote:
    Email them and keep emailing until you get a reply. Don't take it personally if they don't get back to you right away. They've got a lot going on right now. Emails get lost/overlooked all the time.

    Use this email: <!-- e --><a href="mailto:shipping@tenclub.net">shipping@tenclub.net</a><!-- e -->

    Best of luck.

    Thanks a lot for the advice. I have since received the package so I am happy now.

    Cheers
    That strange spot in the sky was me from South Africa fly
  • HeavyHands
    HeavyHands Posts: 2,131
    Glad to hear it!
    "A lot more people are capable of being big out there that just don't give themselves a chance." -Stone Gossard
  • africastickman
    africastickman Posts: 62
    HeavyHands wrote:
    Glad to hear it!
    Also saw PJ20 on the 20th (probably before the USA saw it, and that in Africa). Awesome movie. I want the DVD!
    That strange spot in the sky was me from South Africa fly

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