**Received same goods twice**

sickofit

Hiya! I sent 10C an email about this and got no response. I hate starting silly little threads for trivial things :P ...and plus I didn't quite know where to bring this up, so I apologise in advance for annoying anyone

I renewed my membership (went analog) b4 PJF5 (you know what I mean!) and then ordered the PJ20 sticker & button pack when I got my PJ20 tix just cuz I wanted the challenge :P

But 10C has been far too generous and sent me two parcels with the same contents within abt two weeks of each other (an Analog t-shirt & the aforesaid sticker & button pack). What do u say 10C? How do I return it and did I charged twice? Thanks for any help. Hope someone at 10C can help me out. The 2nd parcel has remained unopened needless to say

JTH

If the second one is unopened, how can you be sure it's a duplicate shipment?

sickofit

JTH wrote:

If the second one is unopened, how can you be sure it's a duplicate shipment?

the label on the package (customs declaration) states the contents...the norm for internationally shipped parcels i think

JTH

sickofit wrote:

JTH wrote:

If the second one is unopened, how can you be sure it's a duplicate shipment?

the label on the package states the contents...the norm for internationally shipped parcels i think

I see.

Did you send them an e-mail to let them know the situation? If I had to guess, I'd say they'll just tell you to keep it. It's probably not worth their while to pay for the overseas shipping to get that stuff back.

sickofit

JTH wrote:

sickofit wrote:

JTH wrote:

If the second one is unopened, how can you be sure it's a duplicate shipment?

the label on the package states the contents...the norm for internationally shipped parcels i think

I see.

Did you send them an e-mail to let them know the situation? If I had to guess, I'd say they'll just tell you to keep it. It's probably not worth their while to pay for the overseas shipping to get that stuff back.

email...yes - says so in the first sentence of my post I figured I shd ask before keeping/giving away the goods.

JTH

sickofit wrote:

email...yes - says so in the first sentence of my post I figured I shd ask before keeping/giving away the goods.

But did you send them an e-mail?

Uhhh... yeah... Originally I was going to ask if you called them but then I realized that it's probably kinda expensive to do that from where you are and I changed it.

Sorry. I meant to ask if you had sent a follow-up message or just the one.

sickofit

JTH wrote:

sickofit wrote:

email...yes - says so in the first sentence of my post I figured I shd ask before keeping/giving away the goods.

But did you send them an e-mail?

Uhhh... yeah... Originally I was going to ask if you called them but then I realized that it's probably kinda expensive to do that from where you are and I changed it.

Sorry. I meant to ask if you had sent a follow-up message or just the one.

yes, I sent an email.
no, calling is not an option...I think 10C has better things to do than to answer a call abt this. Hence the less intrusive option of an email/board post. And yes, it is rather expensive for me as I only have a mobile and no land-line. Skype perhaps? Might try that.
and, no, no follow-up email sent. Thanks for the idea though. I'll do that and see if I get a response...

sickofit

Sorted!!

Thanks for the email 10C

dimitrispearljam

sickofit wrote:

Sorted!!

Thanks for the email 10C

thats great...but even more you are great...

sickofit

dimitrispearljam wrote:

sickofit wrote:

Sorted!!

Thanks for the email 10C

thats great...but even more you are great...

aww, ur so sweet, but in this instancewhy is that so?

dimitrispearljam

sickofit wrote:

dimitrispearljam wrote:

sickofit wrote:

Sorted!!

Thanks for the email 10C

thats great...but even more you are great...

aww, ur so sweet, but in this instancewhy is that so?

for you to tell the truth about it and wanna return it..

sickofit

dimitrispearljam wrote:

sickofit wrote:

dimitrispearljam wrote:

thats great...but even more you are great...

aww, ur so sweet, but in this instancewhy is that so?

for you to tell the truth about it and wanna return it..

well, I do believe in karma
And maybe I'm naïve, but isn't that what anyone would do? :?

81

so, what happened.

i'm guessing they told you to keep it.

10c is solid to work with

AussieWayneo

Haha thats funny as, Ive been a member for 3 years and received 1 book and 1 record ever and still cant get a response after about 4 emails and 2 facebooks posts why i still receive nothing! Got an email in January saying oh dont worry your holiday single is still coming and im in July now, and now i read you got doubled up on orders, what a joke! lol i Just want the ones i ordered and you got 2 for 1!! :?


All got sorted, very happy Member

sickofit

Sorry haven't been on the boards for a while...it's summer - who wants to sit at the lappy all day, eh?

81, u were right. They did. I have asked a few friends/family members if they want it, but no one is the same size as me :P I do have a friend who wants to try the t-shirt...if it doesn't fit her when she comes over to try it in a couple of wks then I'll deffo give it away....stay tuned t-shirt fans

Wow, Wayneo, u sound pissed and ur pic makes it that much more true I remember when I first joined back when I was living in Toowoomba QLD I didn't rcv anything for ages...I never ordered anything, but I didn't rcv copies of Deep that I shd have nor the holiday single from back then, until I sent a couple of emails. But for me personally the free stuff and pre-sales aka the F5 festival isn't why I joined the fan club. I do agree that u shd get the stuff u ordered though!! Have you tried sending them a letter on a huge sheet of hot pink paper?? Might work. Or maybe start a thread titled "Give Wayneo his stuff!"