Ticket transfer question - anyone do this before...

TresentPense

My cousin (former 10C member) had 10C tickets to the 7/7/06 show in San Diego (an incredible show from what I can tell), and our grandmother passed away a few days prior. According to him the 10C didn't give a shit about the circumstances surrounding his need to travel back east for the wake/funeral and refused to offer any refund/transfer options to him at all when he contacted them to see what his options were. They basically told him he didn't have any, and he hasn't been in the 10C since, nor has he bothered going to a PJ show again.

Yeah, seems as though he's only sticking it to himself at this point, but I'd think it would be a pretty easy solution to maybe run a short "wait list" or something for each show for 10C seats that need to be relinquished last minute for extenuating circumstances. To me, it benefits people who couldn't get tickets and also at least could relieve the financial burden someone who becomes unable to go would be facing.

jamburger

guitar59 wrote:

Maybe get them from ticket master...

:!: You will be able to resell your tickets if you purchase them from Ticketmaster. Word of advice, get "hard" tickets, not print at home tickets.

covered in bliss

TresentPense wrote:

My cousin (former 10C member) had 10C tickets to the 7/7/06 show in San Diego (an incredible show from what I can tell), and our grandmother passed away a few days prior. According to him the 10C didn't give a shit about the circumstances surrounding his need to travel back east for the wake/funeral and refused to offer any refund/transfer options to him at all when he contacted them to see what his options were. They basically told him he didn't have any, and he hasn't been in the 10C since, nor has he bothered going to a PJ show again.

Yeah, seems as though he's only sticking it to himself at this point, but I'd think it would be a pretty easy solution to maybe run a short "wait list" or something for each show for 10C seats that need to be relinquished last minute for extenuating circumstances. To me, it benefits people who couldn't get tickets and also at least could relieve the financial burden someone who becomes unable to go would be facing.

From a business standpoint, it makes sense to not allow transfers. You make money from the original sale and then again when the ticket window closes-I'm sure they sell the seats to anyone waiting that wants them. Can't imagine the tickets going to waste.

TresentPense

covered in bliss wrote:

TresentPense wrote:

My cousin (former 10C member) had 10C tickets to the 7/7/06 show in San Diego (an incredible show from what I can tell), and our grandmother passed away a few days prior. According to him the 10C didn't give a shit about the circumstances surrounding his need to travel back east for the wake/funeral and refused to offer any refund/transfer options to him at all when he contacted them to see what his options were. They basically told him he didn't have any, and he hasn't been in the 10C since, nor has he bothered going to a PJ show again.

Yeah, seems as though he's only sticking it to himself at this point, but I'd think it would be a pretty easy solution to maybe run a short "wait list" or something for each show for 10C seats that need to be relinquished last minute for extenuating circumstances. To me, it benefits people who couldn't get tickets and also at least could relieve the financial burden someone who becomes unable to go would be facing.

From a business standpoint, it makes sense to not allow transfers. You make money from the original sale and then again when the ticket window closes-I'm sure they sell the seats to anyone waiting that wants them. Can't imagine the tickets going to waste.

I get it from a business perspective. But, the tickets do in fact go to waste if the person who bought them cannot claim them and that's the hole that hasn't been (and likely won't ever be) plugged.

pjl44

TresentPense wrote:

covered in bliss wrote:

TresentPense wrote:

My cousin (former 10C member) had 10C tickets to the 7/7/06 show in San Diego (an incredible show from what I can tell), and our grandmother passed away a few days prior. According to him the 10C didn't give a shit about the circumstances surrounding his need to travel back east for the wake/funeral and refused to offer any refund/transfer options to him at all when he contacted them to see what his options were. They basically told him he didn't have any, and he hasn't been in the 10C since, nor has he bothered going to a PJ show again.

Yeah, seems as though he's only sticking it to himself at this point, but I'd think it would be a pretty easy solution to maybe run a short "wait list" or something for each show for 10C seats that need to be relinquished last minute for extenuating circumstances. To me, it benefits people who couldn't get tickets and also at least could relieve the financial burden someone who becomes unable to go would be facing.

From a business standpoint, it makes sense to not allow transfers. You make money from the original sale and then again when the ticket window closes-I'm sure they sell the seats to anyone waiting that wants them. Can't imagine the tickets going to waste.

I get it from a business perspective. But, the tickets do in fact go to waste if the person who bought them cannot claim them and that's the hole that hasn't been (and likely won't ever be) plugged.

Nor should it be. If you open up that Pandora's box, you'll get a bunch of situations like the OP where people will secure tickets just in case they can make it. In addition to creating more work for the Ten Club, it would vastly increase the number of people trying for a show and lessen the chances for someone who could definitely make it.

If transfers and a wait list were part of the policy, can you imagine people going bananas when one person's tickets got transferred, but their's didn't and they had to eat the cost? Ideally you'd like to see it ok if people were only transferring for extenuating circumstances, but it will undoubtedly get abused en masse if they even hint at allowing it.

Suziemay

dimitrispearljam wrote:

no..if u are not sure,dont buy,let another fan to get them

Agreed. Otherwise people will hoard these tickets even if they aren't sure they can't make it. I agree it sucks in extraneous situations not in your control (like death in the family) but it becomes administratively complex if you make exceptions. I do hope that they make exceptions for unavoidable emergencies though.

ACCBootlegGoddess

To the person who suggested Craigslist...aside from the fact that HE has to be the one to pick the tix up...you do realize he could LOSE his fanclub membership if he lists on craigslist. We have no way to know on there if anyone is getting face value or scalping so I think 10C treats all transactions there like scalping.

TresentPense

Nor should it be. If you open up that Pandora's box, you'll get a bunch of situations like the OP where people will secure tickets just in case they can make it. In addition to creating more work for the Ten Club, it would vastly increase the number of people trying for a show and lessen the chances for someone who could definitely make it.

If transfers and a wait list were part of the policy, can you imagine people going bananas when one person's tickets got transferred, but their's didn't and they had to eat the cost? Ideally you'd like to see it ok if people were only transferring for extenuating circumstances, but it will undoubtedly get abused en masse if they even hint at allowing it.[/quote]

Look - pretty sure we agree here. Unless 10C wants to take that extra customer service step and give their customers an "out" should something come up last-minute, then their policy is what it is and that's that. I'm not talking about people being non-committal with wanting to go to the show or not but with people who have legitimate things that come up and would like a way for their seats (that they likely F5'd for a day and paid handsomely for) not go to waste and to another 10C member who wasn't fortunate enough to get 10C tickets of their own.

If there was a way (some 'hotline' or email inbox specifically for these types of issues) where someone can literally assign their own 10C tickets to another member (and only another 10C member) by username/10C# without them having to monitor any $ changing hands, I don't see how that would be difficult to pull off. It would rely on a "good faith" that the ticket recipient pays the original holder back (at face value), but no need for 10C to get involved with that end of it (that's what paypal is for). All they have to do is either answer a phone call or email, verify through payment history that the person requesting the switch is the 10C member and not some imposter, and then simply change the name on a ticket envelope day of show. Doesn't seem that hard to me for the maybe handful of people each show who end up in lousy situations that require these things to happen. Having my 10C tickets go to waste would be kicking me while I was down if I were to end up in a position where I couldn't use them.