On sale delayed

gndcd402
gndcd402 Posts: 2,579
edited May 2011 in The Porch
ALPINE ONSALE UPDATE
Our IT brains are still working diligently to rectify the Alpine ticketing situation.
There are currently some people who already had items in their carts and who are able to continue the checkout process, very slowly.

Here’s what we’re going to do:

– Those who were already in the check-out process, stick with us and we’re going to try to process your order.
– Those who aren’t already, give it a rest tonight so we can get those who are officially in the middle of the check-out process checked out and work on the site.
– We are going to close the store tonight to ANY NEW TICKET ORDERS in order to work on the system for tomorrow.
– At 8am PT tomorrow morning, we will post on the Ten Club “news” section information regarding when the Alpine ticket sale will resume.
– If it’s still not working at 8am PT, we will say that.
– If it’s working at 8am PT, we’ll provide a time for when the onsale will resume, which be AT LEAST TWO HOURS later, so that everyone has time to prepare.
–The good news is, there are PLENTY of tickets still available.

CANADA ON-SALE POSTPONED TO WEDNESDAY
Due to the problems surrounding today’s Alpine pre-sale, the Ten Club is going to postpone the Canada Pre-sale to
Wednesday May 25th (during the same hours as previously scheduled) to help ensure all systems are up and running smoothly.

Once again, we’re really sorry this happened and will do everything we can to fix it as soon as possible.
Post edited by Unknown User on

Comments

  • DURP
    DURP OhighO Posts: 2,180
    I just saw this

    So atleast an answer has been given. I would like to know why the system went heywire
    My butt itches!
  • washedinblack91
    washedinblack91 Posts: 3,079
    ...pretty sure this is why my "submit" button when i was putting in my CC info a half hour ago didn't work... blah.
    PJ: 9/29/04, 5/12/06, 5/13/06, 6/22/08, 6/24/08, 6/25/08, 6/27/08, 6/30/08, 10/30/09, 10/31/09, 5/18/10, 5/20/10, 5/21/10, 9/3/11, 9/4/11, 10/18/13, 8/7/16
    eV: 8/4/08, 8/5/08, 6/21/11
    SG: 10/4/08<-- MET STONE!!!
  • SVRDhand13
    SVRDhand13 Posts: 27,023
    washedinblack91 wrote:
    ...pretty sure this is why my "submit" button when i was putting in my CC info a half hour ago didn't work... blah.

    We had a loooooooooooooooooooooonnnnnnnnggggggggg day...........
    severed hand thirteen
    2006: Gorge 7/23 2008: Hartford 6/27 Beacon 7/1 2009: Spectrum 10/30-31
    2010: Newark 5/18 MSG 5/20-21 2011: PJ20 9/3-4 2012: Made In America 9/2
    2013: Brooklyn 10/18-19 Philly 10/21-22 Hartford 10/25 2014: ACL10/12
    2015: NYC 9/23 2016: Tampa 4/11 Philly 4/28-29 MSG 5/1-2 Fenway 8/5+8/7
    2017: RRHoF 4/7   2018: Fenway 9/2+9/4   2021: Sea Hear Now 9/18 
    2022: MSG 9/11  2024: MSG 9/3-4 Philly 9/7+9/9 Fenway 9/15+9/17
    2025: Pittsburgh 5/16+5/18
  • KG179574
    KG179574 Posts: 82
    I am SO happy to read this, wish it came before my F5 button got abused but oh well. At least we now have a chance!!!
    He who forgets will be destined to remember.

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