***JUST GOT A CALL FROM TIM BIERMAN, A CLASS ACT***

Sawyer

...the specifics of our conversation are trivial. However, know that it has been a long weekend for everyone involved from Livenation, to 10 Club, to consumer. No guaranteed tickets were made available and there didn't need to be. Tim requested my phone number and called me minutes later on a Sunday afternoon to give me the chronology and logistics of this situation. If that does not exemplify character I do not know what does. We are truly not just not a '10 Club Number' to these people, but fans they are invested in and committed to. I may have lost incredible seats but may have gained a deeper awareness of our fortunes to be rabid about a band with management integrity. So in conclusion, good luck to everyone tomorrow (including me) and lets get back to the excitement and captivation this festival is going to bring. Thanks again Tim.

-Kevin

mfc2006

that is awesome, Sawyer. they're good people, man....they truly are looking out for the fans. like i said earlier, sorry about your situation & best of luck w/ the ticket sale tomorrow!

dimitrispearljam

once again, Tim and all the 10c people doing their best..i hope u are ok now Kevin..
so someone fool you in livenation?and whats going in with your money?how u get them back?

Sawyer

dimitrispearljam wrote:

once again, Tim and all the 10c people doing their best..i hope u are ok now Kevin..
so someone fool you in livenation?and whats going in with your money?how u get them back?

more than fine....appreciated the time took by Tim immensely..let's get ready to rumble tomorrow

mcgruff10

That is beyond awesome. Awesome job 10C! For Tim to call on a Sunday afternoon really displays how much we the fans mean to this band and vice versa.

Sawyer, I'm sorry that you lost amazing seats but I think in the end you're gonna win the lottery and hit row 1 or 2.

Good luck tomorrow.

dougfloyd

:clap: :clap: :clap:

marcos

Sawyer wrote:

...the specifics of our conversation are trivial. However, know that it has been a long weekend for everyone involved from Livenation, to 10 Club, to consumer. No guaranteed tickets were made available and there didn't need to be. Tim requested my phone number and called me minutes later on a Sunday afternoon to give me the chronology and logistics of this situation. If that does not exemplify character I do not know what does. We are truly not just not a '10 Club Number' to these people, but fans they are invested in and committed to. I may have lost incredible seats but may have gained a deeper awareness of our fortunes to be rabid about a band with management integrity. So in conclusion, good luck to everyone tomorrow (including me) and lets get back to the excitement and captivation this festival is going to bring. Thanks again Tim.

-Kevin

What happened, I missed it, sorry.

theserialthrilla

with your membership number your get good seats anyway

Tboz51

Sawyer wrote:

...the specifics of our conversation are trivial. However, know that it has been a long weekend for everyone involved from Livenation, to 10 Club, to consumer. No guaranteed tickets were made available and there didn't need to be. Tim requested my phone number and called me minutes later on a Sunday afternoon to give me the chronology and logistics of this situation. If that does not exemplify character I do not know what does. We are truly not just not a '10 Club Number' to these people, but fans they are invested in and committed to. I may have lost incredible seats but may have gained a deeper awareness of our fortunes to be rabid about a band with management integrity. So in conclusion, good luck to everyone tomorrow (including me) and lets get back to the excitement and captivation this festival is going to bring. Thanks again Tim.

-Kevin

Yes, but did he mention Cluthe playing?


Sorry... I am sure real nonsense will be in this thread.

A phone call from someone basically showing compassion. What a gesture, good on you man.

tremors

Good news. Glad you are feeling much more reassured about the situation. Good luck tomorrow!

It strikes me that for this PJ20 event 10C really are trying to do everything they can to set it up as to be as positive an experience as possible for 10C members. They have clearly listened to a lot of things people have been saying in the past - they have upgraded the servers...... and to me seem intent on getting things right for this.

sgtppr67

Sawyer wrote:

...the specifics of our conversation are trivial. However, know that it has been a long weekend for everyone involved from Livenation, to 10 Club, to consumer. No guaranteed tickets were made available and there didn't need to be. Tim requested my phone number and called me minutes later on a Sunday afternoon to give me the chronology and logistics of this situation. If that does not exemplify character I do not know what does. We are truly not just not a '10 Club Number' to these people, but fans they are invested in and committed to. I may have lost incredible seats but may have gained a deeper awareness of our fortunes to be rabid about a band with management integrity. So in conclusion, good luck to everyone tomorrow (including me) and lets get back to the excitement and captivation this festival is going to bring. Thanks again Tim.

-Kevin

Nice post, glad to hear things are being looked at. Sometimes it just makes you feel better knowing someone was listening to the things you had to say

dottles

:clap: :clap:

klusterfuk

hope it pans out man

Sawyer

klusterfuk wrote:

hope it pans out man

your username is ever so appropriate for today.

LukinFan

mfc2006 wrote:

that is awesome, Sawyer. they're good people, man....they truly are looking out for the fans. like i said earlier, sorry about your situation & best of luck w/ the ticket sale tomorrow!

+1

En La Clandestinidad

Awesome for you and everyone involved with this awesome fan club!!!

Kevin, I am not going to lie, there are times you can be overly critical, but I am very happy for you here.

Good luck tomorrow!!! I hope you get great seats in return.

klusterfuk

Sawyer wrote:

klusterfuk wrote:

hope it pans out man

your username is ever so appropriate for today.

sums up most of my life

Spoken

Good luck to everyone tomorrow, including me.

Sawyer

Brew Crew Tix wrote:

Awesome for you and everyone involved with this awesome fan club!!!

Kevin, I am not going to lie, there are times you can be overly critical, but I am very happy for you here.

Good luck tomorrow!!! I hope you get great seats in return.

I've heard that about me

melpu

Wow, I'm impressed -- that's beyond excellent customer service.
Talk about SOLAT!
I heart 10C.

PJ-Cubs

Very cool of Tim to call you on a Sunday to personally discuss the situation with you.

If I read the original post correctly. are you just out of luck until tomorrow's 10C sale?