Season Ticket Sales Office Miscommunication for PJ20 Weekend

Rubysdad

In regards to postings about buying season ticket packages in order to secure incredible seats for PJ20, there has been a mix-up in the Live Nation ticket office. Those who purchased these packages and offered box seats as close as the 6th row, WILL NOT BE receiving those promised seat locations. All NEW season ticket package purchasers will be re-located BEHIND the Ten Club seats.

Please keep in mind that Alpine Valley does have a number of existing season ticket holders who have priority options to purchase those tickets. The Ten Club respectfully acknowledges these pre-existing ticket holders and their right to purchase their tickets. Some of these tickets may be located in front of Ten Club allocated tickets.

Live Nation and their ticket office have been very helpful in securing as many tickets as possible for The Ten Club. Their representatives feel horrible about this miscommunication and they apologize for any misunderstanding.

Thanks, Tim

SPEEDY MCCREADY

Sawyer??

Did you read this??

Sprunkn7

Wow, Sawyer is going to be pissed.

dougfloyd

SPEEDY MCCREADY wrote:

Sawyer??

Did you read this??

OMG! On the other hand, good news for 10clubbers, thanks Tim!

Sprunkn7

yep, more than normal amount to 10c seats. Sweet!
Dimi-I did believe before this post I swear!

SPEEDY MCCREADY

Sawyer??

Good morning????

dimitrispearljam

Sprunkn7 wrote:

yep, more than normal amount to 10c seats. Sweet!
Dimi-I did believe before this post I swear!

Sawyer

Well.......I need to be on the phone this morning.....this is very bad...very bad indeed.

boyo79

Rubysdad wrote:

In regards to postings about buying season ticket packages in order to secure incredible seats for PJ20, there has been a mix-up in the Live Nation ticket office. Those who purchased these packages and offered box seats as close as the 6th row, WILL NOT BE receiving those promised seat locations. All NEW season ticket package purchasers will be re-located BEHIND the Ten Club seats.

Please keep in mind that Alpine Valley does have a number of existing season ticket holders who have priority options to purchase those tickets. The Ten Club respectfully acknowledges these pre-existing ticket holders and their right to purchase their tickets. Some of these tickets may be located in front of Ten Club allocated tickets.

Live Nation and their ticket office have been very helpful in securing as many tickets as possible for The Ten Club. Their representatives feel horrible about this miscommunication and they apologize for any misunderstanding.

Thanks, Tim

And once again 10C pulls through :thumbup: :thumbup: :thumbup:

Best fanclub in the world? Your damn right!!

SPEEDY MCCREADY

Sawyer wrote:

Well.......I need to be on the phone this morning.....this is very bad...very bad indeed.

You handled this MUCH BETTER than I would have....

I would have had this thread deleted in seconds!!!!
hehehehehehehehe

81

the rapture strikes

SPEEDY MCCREADY

81 wrote:

the rapture strikes

hehehehehehehehehehehehehe

That was funny....

dimitrispearljam

i dont like to repeat myself..but you can see it..all great organized..10c works this months ..they try and work hard for give us as more they can
thank you..great work 10c team

SPEEDY MCCREADY

I could just imagine waking up this morning and telling Kathy....

"Hey sweetcheeks? That $2700 I spent Wednesday on Pearl Jam tickets? Well we are sitting on the lawn"


hehehehehehe

It would be difficult to drive my semi this week, with Kathys foot imbedded in my ass!!!!!

hehehehehehehe

Sprunkn7

Sawyer wrote:

Well.......I need to be on the phone this morning.....this is very bad...very bad indeed.

Man, best of luck. Hope you can get your money back.

shep

dimitrispearljam wrote:

i dont like to repeat myself..but you can see it..all great organized..10c works this months ..they try and work hard for give us as more they can
thank you..great work 10c team

I better be well organized, it only took them about 6 months to plan it!

Sawyer

It sounds like botched communication by 10 Club and Livenation.....something that should not happen at a festival of this magnitude. I am completely in the dark how an oversight of this nature got by 10 Club. It is inexcusable and hope 'Green Disease' is not setting in here where 10 Club realized they were losing cash because people go VIP and shut it down. Oh well. Good luck tomorrow guys? My hats back in there Anyway, if one wants good tickets you can always get good tickets----$. I better go to church now and pray.

dimitrispearljam

SPEEDY MCCREADY wrote:

I could just imagine waking up this morning and telling Kathy....

"Hey sweetcheeks? That $2700 I spent Wednesday on Pearl Jam tickets? Well we are sitting on the lawn"


hehehehehehe

It would be difficult to drive my semi this week, with Kathys foot imbedded in my ass!!!!!

hehehehehehehe

Sawyer

Rubysdad wrote:

In regards to postings about buying season ticket packages in order to secure incredible seats for PJ20, there has been a mix-up in the Live Nation ticket office. Those who purchased these packages and offered box seats as close as the 6th row, WILL NOT BE receiving those promised seat locations. All NEW season ticket package purchasers will be re-located BEHIND the Ten Club seats.

Please keep in mind that Alpine Valley does have a number of existing season ticket holders who have priority options to purchase those tickets. The Ten Club respectfully acknowledges these pre-existing ticket holders and their right to purchase their tickets. Some of these tickets may be located in front of Ten Club allocated tickets.

Live Nation and their ticket office have been very helpful in securing as many tickets as possible for The Ten Club. Their representatives feel horrible about this miscommunication and they apologize for any misunderstanding.

Thanks, Tim

sooooo.......how did this get by you guys where Live Nation reps were selling these seats fellas? Your last paragraph clearly indicates that 10 Club had these seats. Why are other vendors then selling them?

dougfloyd

Of course we don't know all the details, but it sounds like the details slipped by Livenation and not the 10club. The way it reads to me, Livenation didn't know that those seat locations weren't available to them.

Sawyer

Rubysdad wrote:

In regards to postings about buying season ticket packages in order to secure incredible seats for PJ20, there has been a mix-up in the Live Nation ticket office. Those who purchased these packages and offered box seats as close as the 6th row, WILL NOT BE receiving those promised seat locations. All NEW season ticket package purchasers will be re-located BEHIND the Ten Club seats.

Please keep in mind that Alpine Valley does have a number of existing season ticket holders who have priority options to purchase those tickets. The Ten Club respectfully acknowledges these pre-existing ticket holders and their right to purchase their tickets. Some of these tickets may be located in front of Ten Club allocated tickets.

Live Nation and their ticket office have been very helpful in securing as many tickets as possible for The Ten Club. Their representatives feel horrible about this miscommunication and they apologize for any misunderstanding.

Thanks, Tim

this is much more than a 'mix up' Tim. This is a clusterfuck of epic proportions...again....this should not happen with one of the biggest bands in the world...it just shouldn't

Sawyer

dougfloyd wrote:

Of course we don't know all the details, but it sounds like the details slipped by Livenation and not the 10club. The way it reads to me, Livenation didn't know that those seat locations weren't available to them.

inexcusable...there needs to be perfect communication with the two with an event like this....unreal

redrock

Sawyer wrote:

Rubysdad wrote:

In regards to postings about buying season ticket packages in order to secure incredible seats for PJ20, there has been a mix-up in the Live Nation ticket office. Those who purchased these packages and offered box seats as close as the 6th row, WILL NOT BE receiving those promised seat locations. All NEW season ticket package purchasers will be re-located BEHIND the Ten Club seats.

Please keep in mind that Alpine Valley does have a number of existing season ticket holders who have priority options to purchase those tickets. The Ten Club respectfully acknowledges these pre-existing ticket holders and their right to purchase their tickets. Some of these tickets may be located in front of Ten Club allocated tickets.

Live Nation and their ticket office have been very helpful in securing as many tickets as possible for The Ten Club. Their representatives feel horrible about this miscommunication and they apologize for any misunderstanding.

Thanks, Tim

sooooo.......how did this get by you guys where Live Nation reps were selling these seats fellas? Your last paragraph clearly indicates that 10 Club had these seats. Why are other vendors then selling them?

First... what is 'new' season ticket holder? From what date? Sawyer, do you have a confirmation of purchase with seat number? Is the 'deal not done' with your purchase? I would have thought you purchased specific goods (specific seats), paid and your payment was accepted for the goods. I don't see how they can retract.

Sawyer

Are people really defending the 10 Club on this? I know it is fun to bask in other's misery, especially when many were jealous, but doesn't an epic fail of this caliber make anyone else a little nervous about our band's management?

pjl44

Sawyer wrote:

dougfloyd wrote:

Of course we don't know all the details, but it sounds like the details slipped by Livenation and not the 10club. The way it reads to me, Livenation didn't know that those seat locations weren't available to them.

inexcusable...there needs to be perfect communication with the two with an event like this....unreal

Are they at least refunding you? I can't imagine you'd wanna spend that kinda dough for back of pavilion/lawn, right?

Sawyer

redrock wrote:

Sawyer wrote:

Rubysdad wrote:

In regards to postings about buying season ticket packages in order to secure incredible seats for PJ20, there has been a mix-up in the Live Nation ticket office. Those who purchased these packages and offered box seats as close as the 6th row, WILL NOT BE receiving those promised seat locations. All NEW season ticket package purchasers will be re-located BEHIND the Ten Club seats.

Please keep in mind that Alpine Valley does have a number of existing season ticket holders who have priority options to purchase those tickets. The Ten Club respectfully acknowledges these pre-existing ticket holders and their right to purchase their tickets. Some of these tickets may be located in front of Ten Club allocated tickets.

Live Nation and their ticket office have been very helpful in securing as many tickets as possible for The Ten Club. Their representatives feel horrible about this miscommunication and they apologize for any misunderstanding.


my seats were secured but the contract was supposed to arrive tomorrow :evil:
Thanks, Tim

sooooo.......how did this get by you guys where Live Nation reps were selling these seats fellas? Your last paragraph clearly indicates that 10 Club had these seats. Why are other vendors then selling them?

First... what is 'new' season ticket holder? From what date? Sawyer, do you have a confirmation of purchase with seat number? Is the 'deal not done' with your purchase? I would have thought you purchased specific goods (specific seats), paid and your payment was accepted for the goods. I don't see how they can retract.

Horos

Sawyer wrote:

dougfloyd wrote:

Of course we don't know all the details, but it sounds like the details slipped by Livenation and not the 10club. The way it reads to me, Livenation didn't know that those seat locations weren't available to them.

inexcusable...there needs to be perfect communication with the two with an event like this....unreal

Dude, you have your tickets. Ever hear the phrase too good to be true?

Or are you just embarrassed that you came on here to brag about it?

I'm certainly jealous. I'm guessing you passed on your glass of Kool-Aid.

neilybabes86

Sawyer wrote:

Are people really defending the 10 Club on this? I know it is fun to bask in other's misery, especially when many were jealous, but doesn't an epic fail of this caliber make anyone else a little nervous about our band's management?

you knew this deep down

given2fly23

Bravo 10C!

nothing against Sawyer or anyone who else bought these tickets, but it just shows again that 10C is always fighting the enemy on our behalf when it comes to tickets.

and I say "enemy" regarding TM/LN because this is clearly the trend when it comes to tickets. "premium" tickets up front will only be available to those who can pay 5-10 times the normal ticket price. meanwhile, 10C continues to secure the best tickets for it's members whenever it can.

so appreciative.

SPEEDY MCCREADY

Sawyer wrote:

Are people really defending the 10 Club on this? I know it is fun to bask in other's misery, especially when many were jealous, but doesn't an epic fail of this caliber make anyone else a little nervous about our band's management?

I myself am not defending anyone or anybody...Nor am I getting some sick happiness from your misfortune....

I HOPE TO GOD you get your money refunded...

Thats all...

Get your money back...

NOW!!!!!

Sawyer

and Tim's post is just passing the buck to LiveNation....I met Tim...great guy, but this is a HUGE misstep by both parties. Well I have all the e mails from this poor sales rep. I am now sending them to the CEO of LiveNation and the Better Business Bureau. This is not something you sweep under the rug.