Options
Ordered from Crashious Roadside... not happy.
starmap3333
Posts: 3,925
I ordered an a/p of his arrows 08 tour hoodie last saturday. emailed a couple times to ask when it shipped or when it would ship. I finally get a response form him today that says he is moving and it'll be at least 3 weeks until he gets it out to me. I paid $85. I am pissed. I'm not sure if I should be pissed or not but for $85 you should at least fucking tell the consumer that you're moving on the site... full disclosure so to speak.
What do you guys think? Anyone order from this guy before? Is my hoodie wadded up in the bottom of a suitcase? I mean there was a picture of it but there was one left a few months ago... it was sold. All of a sudden it popped back up and for $85 instead of $125.... free shipping too. I still think it's bullshit. If you're selling something tell the guy you won;t be able to ship it for a month. Fucking bullshit.
ARQ??
What do you guys think? Anyone order from this guy before? Is my hoodie wadded up in the bottom of a suitcase? I mean there was a picture of it but there was one left a few months ago... it was sold. All of a sudden it popped back up and for $85 instead of $125.... free shipping too. I still think it's bullshit. If you're selling something tell the guy you won;t be able to ship it for a month. Fucking bullshit.
ARQ??
Post edited by Unknown User on
0
Comments
i still like the guy and his work. but i think he over-promises sometimes and he gets overwhelmed. it's probably just him and one or two helpers, depending on the amount of biz he has. even so, kind of disappointing ... but i'm not surprised by your experience.
did you get a refund???? i used paypal. also, this was "supposedly" a hoodie that was created already for for sale.
no cash up front in my case (it was a custom hoodie). but he got to keep some pretty cool PJ items. again, i hate talking shit about Crash ... but it is what it is. i guess i wouldn't go back to him for a custom job but I've bought his pre-made stuff since.
Like his work, last hoodie did take a long time to get here but I am in Oz and it takes a while. It sucks when you have a bad experience with customer service, no matter where. you either take the service or you boycott and bad-mouth
I would even cancel my order, so if he didn't say anything and then he responded days later telling you that you have to wait 3 weeks that's completely unprofessional, when you were about to pay there weren't two options saying:
Pay now
Or
I'll pay later when I have the money
NO, of course NOT!!!
I have to work my ass off every single day to pay on time my bills and bring food to my table, if I tell to my client that I'll send my designs 3 weeks later because I'm "moving on the site" without tell him/her, he/she will easily take his business to another place, is THAT easy. Some people would say cut him some slack the poor guy is "moving on the site", well I don't care, nobody cuts me (us) some slack, at the supermarket or paying all my bills, nobody cut me some slack. First let me know that my order will take weeks to ship and then I will take the decision based on if i want to wait, why do i have to accept bad customer service? We all paid with our hard earned money so they have to work to earn it, no more free rides.
Neil deGrasse Tyson
Why not (V) (°,,,,°) (V) ?
Whining in mega size fonts.....and now that sun had finally broken through in time for lunch....
from the tos :
that the use of the content you supply does not violate the rights of any third party, including, without limitations, copyrights, trademarks, rights of privacy and publicity, it is not defamatory and will not cause injury to any person or entity;
and that that you will indemnify us and/or our affiliates for all claims resulting from content you supply.
Is a scientific fact that whining in tiny fonts doesn't have tfe same feeling of catharsis of the mega font.
Crashious Roadside was the recipient of my frustration with universal for my LOTL!
Neil deGrasse Tyson
Why not (V) (°,,,,°) (V) ?
he did hook me up with a free soundgarden hoodie which shows that he cares, so im willing to give the guy a break. moving cross country isnt easy.
im definitely a little peeved, but it is what it is and ill have my hoodie in time for crash hoodie weather (earl spring)....i hope.
I wouldn't worry. You may even get something extra for waiting patiently. He won't screw you over.
8/15/92, 9/28/96, 8/28/98, 8/29/98, 9/18/98, 8/3/00, 8/9/00, 8/10/00, 8/23/00, 8/25/00, 9/1/00, 9/2/00, 4/28/03, 6/18/03, 7/5/03, 7/6/03, 10/1/04, 10/3/05, 6/19/08, 10/27/09, 10/31/09, 5/21/10, 9/3/11, 9/4/11, 10/21/13
More to Come....
All In-Stock merchandise will be shipped within 48 hours of purchase. All Custom orders will be shipped out within 7-10 days of purchase.
Any return claims must be presented within 30 days of the purchase date on all merchandise except on Roadside "Custom" orders which are Final. No exceptions.
48 hours not 48 days. sorry, but i asked for a refund... through paypal and the guy gets bad press and no business from me. fuck him.
the guy is a sweetheart. yea, shit sometimes goes wrong, but when a guy goes above and beyond ot make up for something, it says a lot about his character. in my business, i'm late with orders too, but the clients come back because i do my best to make it up to them. I feel the same way about crash.
I'm a little annoyed about having to wait so long, but the fact that he sent me a freebie hoodie and promised me another one assures me that the guy has his heart in the right place even if his head may be a little off due to his move cross country.
if i ever want a new custom hoodie, i won't hesitate to give him my business.
for you to say "fuck him" is a bit of a dick move. no reason to air your dirty laundry in public. be an adult.
Have you voiced your concerns to Crashious? Perhaps that would get the best results!